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LAST UPDATED: 

09/16/2019

Open 

Monday-Friday from 7:00am-7:00pm

 CST, 

our dedicated support team can offer immediate assistance with rapid response times.

If any parts are received damaged or defective, please contact us. 

We are happy to replace parts to ensure you have a fully functioning product. 

FOR MORE VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: 

www.vivo-us.com

Love your new VIVO setup and want to share? 
Tag us in your photo! 

@vivo_us

[email protected]

 www.vivo-us.com

309-278-5303

AVG. RESPONSE TIME 

(within office hrs)

1HR 8M

    - 23% within < 15m

    - 38% within < 30m

    - 61% within < 1hr

    - 83% within < 2hr

    - 92% within < 3hr

AVG. RESOLUTION TIME

 

(within office hrs)

5M 4S  

  

AVG. RESOLUTION TIME 

(within office hrs)

< 15 M

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