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Troubleshooting
Common Problems and Solutions
These guidelines provide tips to deal with problems you may encounter while using Qumi.
If the problem remains unresolved, contact your dealer for assistance.
The problem sometimes can be as simple as a wire that is not completely connected.
Review the following possible issues before proceeding to the problem-specific solutions.
• Use another electrical device to confirm that the electrical outlet is properly working.
•
Make sure that Qumi is turned on.
• Make sure all connections are securely connected.
•
Make sure that the connected device is turned on.
Tips for Troubleshooting
In each problem-specific section, perform the steps in the order suggested. Doing so may
help solve the problem more quickly.
In order to avoid replacing non-defective parts, try to find and isolate the problem.
For example, if you replace batteries and the problem remains, put the original batteries
back and move to the next step.
Keep a record of the steps you take when troubleshooting. The information may be useful
for reference when calling technical support or for bringing Qumi to service personnel.
LED Error Messages
Error Code Messages
POWER
Green Blink
TEMP
Amber Blink
LED light source ready
ON
—
Over temperature error T1
ON
ON
T1 I2C fail
4
1
ADC I2C fail
4
2
LED over temperature (Red)
ON
1
LED over temperature (Green)
ON
2
LED over temperature (Blue)
ON
3
Fan 1 (Blower) error
6
1
Fan 2 (System) error
6
2
Red LED Thermistor error
8
1
Green LED Thermistor error
8
2
Blue LED Thermistor error
8
3
In the event of an LED error, disconnect the AC power cord and wait for one (1) minute
before restarting Qumi.
If any other situation occurs which is not listed in the chart above, please contact your
service center.
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