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TROUBLESHOOTING
Product Recovery:
When a LINQ is in recovery state the ARCHOS/VIVID will prompt you to enter
Recovery Mode which will follow a step-by-step process to return the vehicle to stock.
This could be caused by stock due to an error during the tuning process (Ignition on
not detected, Disconnection of the LINQ from the data port during tuning, A low
battery, etc…).
Note:
When the LINQ is in a recovery state it will not allow the user to complete any
other activities.
In the event the vehicle does not start after tuning, and the LINQ is not prompting the
user to enter recovery mode, you will need to enter the tuning app and explicitly return
the vehicle to stock. You should not use the One Touch Tuning app to do this since it
will save the current settings.
If your ARCHOS experiences a general error or an endless pause at any point, you
need to reset the VIVID application by fi rst returning the ARCHOS unit to the home
screen or VIVID launcher, then removing and reinserting the LINQ from the data port.
Those steps will reboot the system, similar to a PC reboot, and allow you the ability
to reconnect the two devices and return to stock in order to recover the vehicle.
If experiencing a low battery error when returning to stock, turn off all items such as
AC, stereo, etc. and drive around the block to restore the battery, and try again. Battery
levels may vary when car is not running and they need to have enough power to be
able to go through the process of returning a vehicle to stock. This is a preventative
measure when returning to stock.
If assistance is required please call Customer Service for assistance at 888-227-2447.
Q & A
Question:
Can I use the VIVID monitor in place of a gauge cluster?
Answer:
Yes, the Superchips VIVID’s internet tablet is designed to be used in cabin,
and will provide real time vehicle information on the touch screen, eliminating the
need for gauges. However, do not leave it in the vehicle if the device will encounter
extreme temperatures. Also, do not interact with the VIVID display while the vehicle
is in motion.
Question:
Can I remove the Active Fuel Management Feature on my GM (or Multiple
Displacement System on Chrysler products) with the Superchips VIVID?
Answer:
Yes. The Superchips Vivid Tuner will allow you to remove the displacement-
on-demand from any GM or Chrysler vehicle that comes equipped with that feature
from the factory.
Question:
How do you mount the Superchips VIVID tablet/monitor?
Answer
: The Superchips VIVID comes with a suction cup windshield mount.
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