Cooling the Motor:
If the machine has overheated:
• The motor will stop and the message “MOTOR HAS OVERHEATED
REMOVE THE CONTAINER, THEN PRESS START,” will scroll across
the display window, while the words “HOT SHUTDOWN” will
remain in the display window alerting you of the problem.
• The machine will not run until the container is removed and
the motor has cooled. Remove the container, shut the cover door and
press the START/STOP button and run the machine for two minutes.
• When the motor is cool, “READY” will appear in the display window.
If you cannot fix your machine with these suggestions, technical help is available by calling
Vita-Mix Technical Support at
800-886-5235.
If outside the United States and Canada,
contact your local Vita-Mix Distributor or telephone the Vita-Mix International Division at
+1.440.782.2450 or email [email protected] for a distributor in your country. For
online help, visit
www.vitamix.com/foodservice
.
7. Problem:
• Machine is running irregularly
• “NO PROGRAM” is displayed when a
button is pushed
• Button pressed starts wrong program
• Machine starts by itself
• A specific program button is defective
• Machine was turned off for a day,
week or month and turned on, but
there is no power
• Machine does not work when first tried
• Machine works but no information
displayed on screen
• Program buttons run the blender on
the same speed
Solution #1
Reset the machine to its original factory
settings. (See page 9.)
Solution #2:
Try plugging the machine into a new outlet.
Solution #3:
Call Vita-Mix Technical Support.
8. Problem:
• Display window reads “CORRUPT
DATA”
Solution #1:
Reset the machine to its original factory
settings. Reinstall the original programming
chip (if included).
Solution #2:
Call Vita-Mix Technical Support.
9. Problem:
• Display window reads “THERMAL
SENSOR FAILURE”
Solution #1:
Call Vita-Mix Technical Support.
10. Problem:
• Machine stops in the middle of its
blend cycle and resets; display
window reads “VITA-MIX GENERAL
PROGRAM” then “READY”
Solution #1:
Plug the machine into its own power supply.
Solution #2:
Make sure the machine is not running on a
long extension cord.
25
MOTOR HAS OVERHEATED REMOVE..
HOT SHUTDOWN
READY
