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© 2000-2015 Vista Research Group, LLC. All rights reserved.
During the time period and subject to the conditions
hereinafter set forth, Vista Research Group, LLC
(VRG) will repair or replace to the original user any
portion of a VistaCool which proves defective due
to defective materials or workmanship of VRG�
Contact your nearest authorized VRG distributor/
dealer for warranty service� At all times VRG shall have
and possess the sole right and option to determine
whether to repair or replace defective equipment,
parts, or components� Damage due to conditions
beyond the control of VRG is
NOT COVERED BY THIS
WARRANTY
� (Contact parcel or freight company for
claims on freight damaged in transit)
WARRANTY PERIOD:
VRG shall warrant its VistaCool
systems for a period of one (1) year from the date of
installation, or eighteen (18) months from the date of
manufacture, whichever comes first�
LABOR, ETC., COSTS:
VRG shall
IN NO EVENT
be
responsible or liable for the cost of field labor or other
charges incurred by any customer in removing and/
or re-affixing any VRG product, part or component
thereof�
THIS WARRANTY WILL NOT APPLY:
(a) To defects
or malfunctions resulting from failure to properly
install, operate or maintain the unit in accordance
with printed instructions provided; (b) to failures
resulting from abuse, accident or negligence; (c)
to normal maintenance services and the parts used
in connection with such service; (d) to units which
are not installed in accordance with applicable local
codes, ordinances and good trade practices; (e) if the
unit is moved from its original installation location, or;
(f) if the unit is used for purposes other than for what
it was designed and manufactured�
RETURN OF REPLACED COMPONENTS:
Any item to
be replaced under this Warranty must be returned to
Vista Research Group, LLC (VRG) in Ashland, Ohio,
or such other place as VRG may designate, freight
prepaid� Write to the address listed below for a return
authorization and the physical address to which items
should be returned for warranty attention�
PRODUCT IMPROVEMENTS:
VRG reserves the right
to change or improve its products or any portions
thereof without being obliged to provide such change
or improvement of units sold and/or shipped prior to
such change or improvement�
WARRANTY EXCLUSIONS:
As to any specific VRG
product, after the expiration of the time period of
the warranty applicable thereto as set forth under
the heading “Warranty Period” above,
THERE WILL
BE NO WARRANTIES, INCLUDING ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR ANY PARTICULAR PURPOSE.
Some states do not allow limitations on how long an
implied warranty lasts, so the above limitations may
not apply to you� No warranties or representations at
any time made by any representative of VRG shall vary
or expand the provisions hereof�
LIABILITY LIMITATION:
IN NO EVENT SHALL VRG
BE LIABLE OR RESPONSIBLE FOR CONSEQUENTIAL,
INCIDENTAL OR SPECIAL DAMAGES RESULTING
FROM OR RELATED IN ANY MANNER TO ANY VRG
PRODUCT OR PARTS THEREOF.
Some states do not allow the exclusion of limitation
of incidental or consequential damages, so the above
limitation or exclusion may not apply to you�
This Warranty gives you specific legal rights and you
may also have other rights which vary from state to
state�
For your warranty protection (Magnason-Moss
Warranty Act), the warranty card, if provided, should
be completed and returned to VRG within ten (10)
days of installation� Alternatively, register your product
online within ten (10) days of installation at
vrg.support/register
� In the absence or other suitable
proof of installation date, the effective date of this
warranty will be based upon the date of manufacture
plus one hundred eighty (180) days�
VistaCool Limited Warranty
VistaResearchGroup�com
P�O� Box 321
Ashland, Ohio 44805-0321
United States of America
PHONE
(419) 281-3927
FAX
(419) 281-7380
