VISIO-TEK
TM
1. Q: There is no video display on the app after successful WiFi con-
nection. What do I do?
A
: If the WiFi LED’s doesn’t light up, power off WiFi microscope and close the
App to restart it. If the illumination LEDs light up, wait about 5 seconds to
restart the App or power off WiFi microscope and close the App to restart
it. If the problem persists, continue restarting the app.
2. Q: The WiFi microscope video stops after changing the resolution to
1280 x 1024, but it works well at 640x480. Why is that?
A
: Low battery, charge your microscope.
3. Q: The WiFi microscope video stops working after a long time.
What do I do?
A
: Check if the battery is low or dead. Power off the WiFi microscope and close
the App to restart it. Follow the procedures in the quickstart for restarting
the app.
4. Q: The WiFi microscope video’s frame rate is slow. How do I fix it?
A
1: Please wait for about 5 seconds and restart the app.
A
2: Set the video resolution to 640x480 if the current resolution is 1280x1024.
A
3: Check if there is low battery or there are other WiFi networks around inter-
fering with the connection. If the problem persists, restart the app.
5. Q: Why does the video stop displaying after I change the resolu-
tion?
A
1: When changing the resolution, you must wait until the LED light is off and
lights up again before clicking for live video - it takes about 5 seconds.
Also try to power off the WiFi microscope and close the app to restart it.
FREQUENTLY ASKED QUESTIONS:
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