ViSAGE VIS127, Руководство пользователя, Страница: 22 / 28

Returns
Procedure
The user must send the merchandise prepaid, in the original box, and with its original
packing and accessories. We will not issue call tags.
Call us and request a Return Merchandise Authorization Number (RMA #) before
shipping the fixture. Be prepared to provide the model number, serial number and
a brief description of the cause for the return.
The user must clearly label the package with a Return Merchandise Authorization
Number (RMA #). We will refuse any product returned without an RMA #.
DO NO T write t he RMA # directly on t he b ox. Instead, write it o n a properly
affixed label.
Claims
For other issues such as missing components or parts, damage not related to shipping,
or concealed damage, the customer must make claims to us within seven (7) days of
receiving the merchandise.
Once you are given an RMA #, please include the following information on a piece of
paper inside the box:
• Your name
• Your address
• Your phone number
• The RMA #
• A brief description of the symptoms
Be sure to pack the fixture properly. Any shipping damage resulting from inadequate
packaging will be the customer's responsibility. As a suggestion, proper UPS packing
or double-boxing is always a safe method to use.
We reserves the right t o u se it s own discretion t o repair o r replace returned
product(s).
The carrier is responsible for any damage incurred during shipping. Therefore, if the
received merchandise appears to have damages caused during shipping, the customer
must submit the damage report and any related claims with the carrier, not ours.
The customer must submit the report upon reception of the damaged merchandise.
Failure to do so in a timely manner may invalidate the customer's claim
with the carrier.
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Technical Specifications
Weight & Dimensions
Length................................................................................................................................. 11.4 in (290 mm)
Width .................................................................................................................................. 11.6 in (295 mm)
Height ................................................................................................................................. 19.1 in (485 mm)
Weight ................................................................................................................................... 30 l bs (13.6 kg)
Power
Auto-ranging ................................................................................................................. 100~ 240 V, 50/60 Hz
Power Consumption @ 120 V, 60 Hz .............................................. 150 W , 1.2 A (operation), 0.1 A (inrush)
Power Consumption @ 240 V, 50 Hz .............................................. 145 W , 0.6 A (operation), 0.1 A (inrush)
Light Source
LED ................................................................................................ ................................. 60 W, 50,000 hours
Quantity ........................................................................................................................................................ 1
Photo Optic
Luminance at 2 m ............................................................................................................................ 5,400 l ux
Beam angle .............................................................................................................................................. 15°
Control & Programming
Data input ...................................................................................................... locking 3-pin XLR male socket
Data output ................................................................................................. l ocking 3-pin XLR female socket
Data pin configuration .................................................................................... pi n 1 shield, pin 2 (-), pin 3 (+)
Protocols............................................................................................................................ USITT DMX512-A
DMX Channels ............................................................................................................................... 11 and 14