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A.5. TROUBLESHOOTING TIPS
My Pods are powered on and fully charged, but are not showing up in Omni Connect.
The Omni Pods will only be detected in Omni Connect when they are locked into your Omni
Shoes.
I see two Pods indicated as being on the same Shoe in Omni Connect.
Unlock and then relock one of the Pods in its Shoe cradle – this should reset the radio and
resolve the issue.
I’m walking forward in the Omni, but my character is walking backward.
If the Harness is pushed to the back of the Ring, foot movement will result in backward motion
or strafing. Ensure you have the Harness on correctly (Velcro belt across your belly), and that
you are not inadvertently pushing the Harness back in the Ring while trying to walk. Also make
sure the Ring cable is connected between the Ring and the left Tower and reset the game.
To accommodate bigger users, please select the “Forward Only” mode in the Advanced
Window of Omni Connect. “Forward Only” mode disables strafing and backward movements,
and translates all movements of the user to “Forward”.
I’m getting slow, stuttering movement on the Omni | My character is moving when
I’m not
You could be experiencing interference. Try changing the Omni Selection in the Advanced
Window of Omni Connect, and connect the Pods for that Omni to the PC with the provided USB
cables to update the radio channel. There are 13 channels to select from.
If you have Omnis on the same channel, i.e. you have more than 13 Omnis, keep them a
maximum distance apart in your arrangement. If they still exhibit symptoms of interference, try
changing their Power Level in the Advanced Menu of Omni Connect.
A High Power Level protects against background interference, while a Low Power Level protects
against interference between Omnis on the same channel.
NOTE: If you need to extend Pod battery life you can adjust this setting to find a balance that
works best for your environment.
