36: Configuring SLA reporting on Monitor
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© Virtual Access 2017
GW1000 Series User Manual
Issue: 1.9
Page 335 of 350
36
Configuring SLA reporting on Monitor
36.1
Introduction
This section describes how to configure and view SLA reporting on Monitor, the Virtual
Access monitoring system.
Monitor provides:
centralised access to router connectivity status,
access to advanced router diagnostic tools, and
access to SLA Report Management.
When enabled, SLA will present daily graphs for each router for the following:
Packets – received, transmitted and the difference between them
Packet loss – average, max and min
Signal strength – average, max and min
Online time
Temperature – average, max and min
The SLA Report Manager can build reports from a list of selected routers presenting a
range of statistics over extended periods of time.
Note
: as well as configuring Monitor for SLA, you must configure each router. To
configure the router for Monitor, read the chapter ‘Configuring SLA for a router’.
36.2
Configuring SLA reporting
On the monitoring platform, select a particular router for SLA.
Click
SLA Reporting
.
Click
ON
.
Figure 157: Monitor interface
When enabled, Monitor will instruct the routers to periodically send up their data for SLA
reporting.
To enable all devices under a particular reseller for SLA, under the SLA tab, click
ON
.
The user must have admin privileges for any change to be made. If they do not, they will
be informed of this fact.