Viotek GN32LD, Руководство пользователя

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Section 10: Troubleshooting
The screen is blank
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Be sure the Power Button has been pressed to turn the monitor on.
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Confirm the brightness and contrast settings are set normally.
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Check if the Indicator Light is flashing. If so, this indicates there is no signal from your video
source.
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If your source is a notebook or laptop, be sure that its settings are in mirror mode and the
device itself is powered on.
The image is out of focus
•
Ensure the video cable is inserted properly at both ends.
The screen is flashing
•
Try an alternative power source. If the current one is insuficient, it may be causing this
issue.
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Ensure devices such as non-shielded speakers, fluorescent lighting, AC transformers,
table fans etc. are a safe distance away from your screen to avoid magnetic disturbances.
The color bleeds or visual effects appear unusual.
•
If your screen is all red or blue, or any colors disappear, check to see that the cable is
properly inserted. A loose connection can cause a bad signal.
•
Try connecting to another video source for comparison.
The screen appears to be scrolling, rolling, or moving unusually.
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Check that your source frequency is within 55-76Hz.
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Reconnect and ensure your video source cable is secure.
The monitor needs cleaning
•
Make sure the monitor has been powered off before cleaning.
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Always use soft, non-abrasive cloth when cleaning.
•
Use dry, non-abrasive cloth to gently remove debris or dust.
•
If necessary, lightly dampen a non-abrasive cloth with water and gently clean the surface.
•
Never use alcohol or ammonia-based cleaning solutions.
•
Never spray liquid directly onto any part of the monitor.
The indicator light does not work
•
Check if the power is on
.
•
Check if the power line connected with power.
Cannot plug and play.
•
Inspect if the monitor is compatible with PC.
•
Inspect if the graphics card is compatible with the monitor.
•
Inspect if the pins in the interface are curved.
Dim image
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Adjust the brightness and contrast ratio.
Image jitter/moire pattern
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Nearby electric equipment may interfere with the monitor.
Light indicator is on or flashing, but there is no image displayed on screen
•
Check if the monitor power is on.
•
Check if the graphics card is installed properly.
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Check if the signal line connects securely with the monitor.
•
Check if the pins in the interface are curved.
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Press the Caps Lock key to inspect if the PC is working well.
Color shortage (red, green, or blue)
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Inspect if the pins in the interface are curved.
Image position is not centered/the size is not right
•
Please adjust Clock or Auto setting.
Color difference (colors are not optimized)
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Adjust RGB color or reset color temperature.