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4.4 Order processing
When an order comes to the device, if the device are processing other orders ahead of
it, it will line. When it is at its turn, usually it prints out automatically, and wait for
you to process.
1.
If you accept the order, press the button 'OK', input delivery time. For example
，
delivery time is 12:20, then input 1220. Then press “confirm”. The
SMS printer will reply a message automatically:
“status=accepted&restid=20&ordernumber=123&deliverytime=12:20” to
server.
2.
If you reject the order, press the button “C”, select or input “reject reason”
（
1
）
“OUT OF DELIVERY REGION”
（
2
）
"BUSY"
（
3
）
"NO INGREDIENTS"
（
4
）
"UNKNOWN ADDRESS"
（
5
）
OUT OF DELIVERY TIME REQUIIRED
（
6
）
TRAFFIC JAM
（
7
）
Reason defined by customer (not more than 16 letters)
Press the ”confirm”, the device will reply a message automatically:
“status=rejected&restid=20&OrderNumber=123&RejectReason=12:20”
If you press a wrong button, for example, you press “C” for accepted order by
mistake, then you can press “cancel” to return. Then press “OK” to accept. The reply
contents to server can be customized based on your requirements.
Some clients don’t like to input “delivery time”, or “reject reason”, only press
“OK” to accept or “C” to reject, we have another version to support this
requirements.
4.5. Order management
Restaurant guy can inquire the processed orders by pressing the button Fn at the top
left side of the device.
1.
Confirmed[N]: mean there are total [N] accepted orders.
2.
Rejected[N]: mean there are total [N] rejected orders.
The maximum number of accepted orders reserved in device is 30. The
maximum number of rejected orders reserved in device is 20. For more
processed orders, new orders will replace old orders.
4.6. Order processing when out of paper
(1) When a red bar comes on thermal paper, it means the paper will be finished,
