9
TERMS AND CONDITIONS
Vinotemp International (“Seller”) and the person or entity that acquires these goods from Seller (“Purchaser”)
hereby fully agree to the following terms and conditions of the sale: Shipping fees are the responsibility of the
Purchaser whether freight prepaid or freight collect. Seller assumes no responsibility for the goods sold to the
Purchaser once the goods have left the Seller’s premises, including, but not limited to, late delivery by the moving
carrier, or for events caused by any difficulty carrier incurs in attempting to fit the goods into the Purchaser’s place of
business or residence due to the size of the goods or otherwise. Purchaser assumes all responsibility for delivery,
payment of freight, access, measurement, installation, hook-up, wiring, moving and storage of the goods. The
transportation of all goods is subject to the terms and conditions which the moving carrier imposes on Purchaser
including, but not limited to, additional charges imposed per flight of stairs, and/or additional charges resulting from
the carrier’s inability to safely and/or adequately use the building elevator to lift the goods to an upper floor. Any
claim for damages incurred during shipment by the carrier of the goods are insured and handled directly with the
carrier and must be noted at time of delivery. Any damages due to manufacture defects will be handled directly with
Vinotemp International, subject to the limited warranty.
All sales are final, and unless authorized in writing by the Seller, Purchaser may not return the goods, under any
circumstance. If Purchaser refuses to accept the goods, under any circumstance, the Purchaser is liable for the
return and cost of freight both ways, and if Seller does take back the goods, there will be a restocking/service fee
that is 35% of the purchase price of the goods. (Product must be in original packaging). If Purchaser returns goods
claiming that the goods are defective and goods are found to be in working condition by the Seller, Purchaser is liable
for the return and cost of freight both ways plus an additional service fee. Built-to-Order products
(including Cabinets, Racking, and Accessories) are non-returnable. Purchaser must notify Seller of non-conforming
goods within four days of delivery, after which time all goods are deemed accepted. If an order has been placed and
production has started, cancellation of your order will be a 15% charge. If Purchaser tenders payment with a check
that has insufficient funds (NSF), or stops payment on a check or credit card for any reason, Purchaser agrees to pay
for all costs associated with the Seller’s collection or litigation of such a claim, including without limitation extra
damages, court costs and attorneys’ fees. Finance charges begin the date of invoice. Collection fees plus NSF fee of
$50 will be added to your invoice, which you agree to promptly pay. Title to the goods does not pass until payment is
received in full by Seller and Seller retains a security interest in the goods until they are paid for in full. Statute of
limitations must be handled in arbitration in the County of Los Angeles. Purchaser assumes and must immediately
pay any arbitration fees, including fees incurred due to credit card company arbitration. If the item is damaged by
the freight company, Purchaser may cancel the order only by paying for freight costs both ways and restocking fee.
Any disputes not resolved within 30 days from the invoice date will be reported to credit reporting agencies.
LIMITED WARRANTY:
Seller warrants that the goods will be free of defects in materials and workmanship as
follows: Furniture style (wood) wine cabinets made in the U.S.: all cooling unit parts for a period of 5 (five) years;
cabinetry and labor (uninstalled) for a period of 12 (twelve) months from date of sale. For the metal cabinet wine
units: parts and labor for cooling system and cabinetry for a period of 12 (twelve) months from date of sale. For
Designer Series units: parts and labor for a period of 12 (twelve) months from date of sale, compressor part 5 years.
Thermoelectric Units: 90 (ninety) days from the date of sale (including Wine Coolers, Beer Dispensers, Humidor,
Portofino Wood Cellars, and Refrigerators). Wine-Mate Split Systems and installed products are parts only for 1 year,
no labor. Other Wine-Mate Cooling Systems are 5 years parts, 1 year labor. Wine Accessories and Racking Systems
are not warranted. There is no warranty on parts purchased separately. Removal and re-installation of unit is not
included in warranted labor. Purchaser’s exclusive remedy is limited, at Seller’s option; to repair or replace defective
part[s] with either new or factory reconditioned part[s]. Purchaser is responsible for shipping the unit pre-paid to
designated facility and Seller will pay return shipping charges in the continental United States for items repaired
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