Remote location may be defined at the discretion of the carrier as more or less than 50 miles from
the nearest major city. Purchaser assumes all responsibility for additional costs related to freight
such as access, measurement, installation, hookup, wiring, moving and storage of the goods, flight
of stairs, carrier’s inability to safely and/or adequately deliver, inability to use the building elevator to
lift the goods, narrow openings, along with any additional costs to deliver or redeliver the product
properly. Make sure to review access to the property and size of the product ordered.
The transportation of all goods is subject to the terms and conditions which the carrier imposes on
Purchaser. Installation is the responsibility of the Purchaser. If white glove delivery was ordered and
cannot be performed properly, or access is hindered in any way, Purchaser agrees to accept delivery
curbside (delivery service cannot be refunded). If Purchaser will-calls or pays for their own freight
responsibility transfers to the Purchaser when the Purchaser or Purchasers freight company picks
up the unit from Seller. Freight quoted are either curbside, threshold or white glove. Standard white
glove delivery is main floor, easy access and NO STAIRS, Doors, aligned feet attached (if necessary)
and removal of packaging, additional fees for additional requests. Each service has a different rate
and will require additional fees. If freight is not charged (Free Shipping or Freight Included) and the
order is cancelled after shipping, a freight charge of 25% of the cost of the unit, each direction will
be charged. Item swap outs are arranged as curbside delivery and pickup unless noted otherwise.
There is no white glove service for returns. Approved returns must have original and/or proper
packaging. Swap-outs (Delivery and Pick up are at the same time) Original unit must be packed and
ready for carrier pick up at time of delivery of new unit. Packaging of old unit must be adequate for
shipping, not oversized or on a pallet if unit was not originally delivered on a pallet. Carrier will not
drop off new unit if the original unit is not ready. If the carrier has to make a second attempt, customer
will be subject to additional charges for the attempted delivery and for any packaging issues.
Deliveries include ONE attempt by the shipping company to deliver the product to the consumer. If
for any reason the customer is unavailable to accept the order and the product is undeliverable under
any circumstances, the customer will be responsible for any extra shipping and handling charges.
We are a manufacturer not a shipping company, deliveries are done by a 3
rd
party service. Email us
at [email protected] for a quote or any additional information. Freight discussed is Continental
USA (excluding Alaska, Puerto Rico, Hawaii), cost is additional please email [email protected] for
a quote.
California
Proposition 65
Warning: The products sold on this ecommerce website and to the public
may contain chemicals and other substances known to the State of California to cause cancer and
birth defects and other reproductive harm.
Totes made of vinyl, imitation leather, and/or leather material contain lead and/or other substances
that are known to the State of California to cause cancer, birth defects and other reproductive harm.
Microfiber “Plastic microfiber” means a small synthetic particle that is fibrous in shape, less than 5
millimeters in length, and is released into water through the regular washing of textiles made from
synthetic material.
Composite wood: May contain formaldehyde.
Galvanized metal and some of its constituents contain lead and/or other substances that are known
to the State of California to cause cancer, birth defects and other reproductive harm.
Products made of vinyl contain lead, Diethyl Hexyl Phthalate (DEHP), and/or other substances that
are known to the State of California to cause cancer, birth defects and other reproductive harm.
Acrylic may contain Acrylic Acid and/or other substances that are known to the State of California to
cause cancer, birth defects, and other reproductive harm.
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