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W W W . V I N O T E M P . C O M
Cancellation or Fees Terms: Shipping/Delivery fees are the responsibility of the Purchaser.
Seller is not responsible for the carrier’s missed/Non delivery for any reason. Delivery is
curbside. Optional upgrades in delivery service is an additional fee. If upgraded delivery service
cannot be performed properly, Purchaser agrees to accept delivery curbside and the difference
in upgraded cost will not be refunded. If item with free shipping/freight is canceled in transit, a
charge of 25% of the price of the unit/s plus freight costs both ways will be charged. All
damages must be noted at time of delivery on BOL and Seller to be notified within 48 hours of
delivery of such damage. Purchaser acknowledges if cancellation is authorized by Seller, a 35%
restocking fee and freight both ways will be charged. No cancellation or refund on made-to-or-
der products. If an order has been placed and production has not started, cancellation fee of
15% of total amount will be charged. Cancelled orders paid by Credit Card will have an addition-
al fee of 3% deducted from the total refund. Once your order has shipped, the shipping address
cannot be changed. Refurbished units are sold as is. Purchaser assumes risks to the quality and
performance of goods and assumes the costs of all necessary service or repair not
covered herein.
Defective Return and Exchanges: Prior diagnosis and troubleshooting by Vinotemp
Technical Service Team is required for a defective product exchange to occur, should all other
repair remedies fail. All defective return exchanges require a Return Authorization Number (RA)
assigned by Vinotemp. Any unauthorized defective return to Vinotemp will be rejected at the
time of attempted delivery. Return freight costs for defective product is covered by Vinotemp
within the first 90 days from date of sale. For defective Return Authorizations issued after the
90th day from date of sale, the purchaser assumes responsibility for any related freight costs
within the product warranty term. Purchaser responsible for any/all boxes, packaging materials,
etc., to ensure return product is packaged correctly and fit for transit. Vinotemp is not liable for
damages resulting from improper packaging or shipper mishandling. Vinotemp is authorized to
reject any authorized defective returned product that arrives damaged.
(Box here for check mark) Accept Terms & Conditions
Vinotemp International Corp. (“Seller”) and the person or entity that acquires these goods from
Seller (“Purchaser”) hereby fully agrees to the following terms and conditions of the sale:
Shipping/Delivery fees are the responsibility of the Purchaser whether freight prepaid or freight
collect. Seller assumes responsibility for the goods sold to the Purchaser until the goods have
reached Purchaser’s delivery address (FOB Destination) and the delivery receipt is signed clear.
Seller is not responsible for the carrier’s late delivery, missed delivery, unpaved roads, remote
locations, stairs, elevators, narrow door openings and other such issues in attempting to fit or
deliver the goods into the Purchaser’s location. Delivery to remote locations may require
additional fees. Remote location may be defined at the discretion of the carrier as more or less
than 50 miles from the nearest major city. Purchaser assumes all responsibility for additional
costs related to freight such as access, measurement, installation, hookup, wiring, moving and
storage of the goods, flight of stairs, carrier’s inability to safely and/or adequately deliver,
Terms of Sale