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O&M Manual v.1.42 October 2017
27
8 Troubleshooting
In rare cases the Villagepump might not function properly, in most instances this can be
solved by the user.
Fault
Required action
The water does not smell fresh / bacterial
pollution of the water
Replace AC filter cartridge; disinfect the system
with ClO2; replace the UF membrane.
Manometer is not working
Check the supply hose to the manometer for
leakage
No water coming out of the tap
Check all hoses, fittings and connections for
leakage; be aware that the connections of the
inlet hose to the Villagepump and to the mesh
filter are completely air-tight. Also the filter
housing for the AC cartridge and the washable
membrane should be air-tight. You may have to
lubricate the 0-rings with the provided Silicon
Compound.
Make sure the Mesh Filter is completely in the
water
Check that the Mesh Filter is clean
Clean the Valve and the system (par. 7.6)
Clean the UF membrane (par 7.7)
Vertical distance between Villagepump and
water surface is more than 3 meters.
System is not working properly, air bubbles are
in the water that comes out of the tap.
Air can be locked-up in the system.
Backwashing usually takes care for removing
air. But also unlocking the Screw Cap of the
Valve/Dispenser helps to release air.
When backwashing, water is coming out of the
tap
Air has been locked in the system. Pump till a
next backwash cycle has been performed or
unscrew the black Screw Cap of the Valve.
A lot of water is coming out of the drain hose
The drain valve in the valve is disturbed. By
dismounting the plunger and put it back (par
6.2), usually this problem is solved.
Back-wash is not working, pressure is 4 bar or
more.
The plunger is stuck in the valve (par 6.2) or
sand particles are blocking the system. Clean
the system (par 7.7)
The Pump Handle makes noise (wheezing)
Greasing the bearings of the Pump Handle;.
Leakage at the Feed Pump
Dismantle the red cylinder of the Feed Pump,
unscrew the grey cap and put silicon compound
on the seal in the grey cap; mount everything
back in the same way (in version 7 or higher, the
grey cap has been glued).
Содержание 500 Standard
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