15
Operation
A. Making a Call
When the handset is taken off-hook, the
K-1900-6/7-IP
dials the pre-programmed telephone number stored in the first phone number
location. In the event the line is busy or there is a ring-no-answer, the unit can be programmed to call up to 4 additional roll over
numbers.
When the call is answered, relay activation commands can be entered or the # key can be used to force the phone to hang-up.
After communication is established, enter the 1 or 2 digit relay activation command (factory set to “
”) to momentarily activate the
entry phone (door strike) relay. Two beeps will be heard confirming that the relay has been activated. If you require the relay to
remain on continuously (ie: a truck delivery), enter Touch Tones “
11
” to continuously activate the relay. A double beep will indicate
that the relay is latched on. When the visitor calls in again (ie: they are finished unloading the truck), enter Touch Tones “
10
” to
deactivate the relay. A single beep will indicate the relay is latched off.
Feature
Touch Tone
Command
Description
Momentarily
Activate Relay
or
___ ___
Momentarily activate relay (1 or 2 digits, factory set to
).
Latch Relay
11
Latch* (continuously activate) relay.
Un-Latch Relay
10
Un-latch* (deactivate) relay.
Toggle Relay
1#
Toggle* relay from last position.
C. Remote Access Operation Commands
The following commands can be entered after answering an inbound call from the entry phone, calling into the entry phone and the
unit auto answers or someone answers the call by lifting the handset. After the entry phone auto answers the call, one or two beeps
will be heard. If the access code has been disabled (two beeps heard), you can now enter the Remote Access Operation Commands
below. If an Access code has been programmed (one beep heard), enter the Access code digits. With the correct code entered, two
beeps will be heard and you can now enter the Remote Access Operation Commands below. The relay must be set to “Door Strike”
Mode to be controlled by these commands.
* Note:
Latching commands must be enabled in programming.
Troubleshooting
If the unit cannot register with the SIP server, three beeps will be heard every 30 seconds until communication is restored.This
alerts a potential user of a problem with the device that will prevent a phone call from being made. The
K-1900-6/7-IP
will
also flash its “SIP Alarm” LED (on PCB) for the entire time the unit is not registered.
You may silence the error beeps, per instance, by clicking the “Mute Current / Next Alarm” button in the Viking IP Programming
Software (see section
B
on page 8). The error beeps automatically re-enable once the unit is registered, to alert of any new
problems that arise.
B. Inbound Calls
How inbound calls are handled is determined by the Inbound Call Mode and these are the available options (see Inbound Call Mode
on page 12 for more details):
Disabled
- Inbound calls are blocked. Users will get busy or reorder tone if they attempt to call.
Ring Low or Ring High
– Inbound calls generate a ring through the receiver of the handset using either a low or high pitched ring
sound. Someone must lift the handset to answer the call.
Auto Answer or Auto Answer Secure
– The
K-1900-6/7-IP
auto answers the inbound call and the caller can listen to transmit
audio from the handset at a normal volume level or remotely control the door strike relays if desired. In the “Secure” mode, the
caller must dial the access code in order to listen to handset audio or control relays.
Silent Monitor or Silent Monitor Secure
– The
K-1900-6/7-IP
auto answers the inbound call and the caller can listen to transmit
audio from the handset at a much louder volume than normal or remotely control the door strike relays if desired. The louder volume
allows the caller to listen to sounds or conversations occurring around the phone. In the “Secure” mode, the caller must dial the
access code in order to listen to handset audio or control relays.
