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26

Solutions to Common Problems

Before you call...

If you experience a concern with your refrigerator or notice a product behavior or condition that you do not understand, you 
can usually avoid a call to your service representative by referring to this section for an answer. Beginning with the following 
table, this information includes concerns, potential causes, and common solutions.

Odors In Refrigerator

Concern

Potential Cause

Common Solution

Interior is dirty.
Odors



Interior needs to be cleaned.



Food with strong odors is stored in 
refrigerator.



See Care & Cleaning Tips.



Cover food tightly. Air fi lter may need to be 
changed more frequently if foods with strong odors 
are routinely stored in refrigerator.

Automatic Ice Maker

Concern

Potential Cause

Common Solution

Ice maker is not making 
any ice.

•  Ice maker is turned off.
•  Refrigerator is not connected to water line or 

water valve is not open.

•  The water supply line is kinked.

•  The water fi lter is not seated properly.

•  The water fi lter may be clogged with foreign 

material.

•  Saddle valve on cold water pipe is clogged 

or restricted by foreign material.

•  Turn on ice maker by lowering the wire signal arm.
•  Connect the unit to the household water supply and 

ensure the supply valve is open.

•  Ensure that the supply line does not kink when the 

refrigerator is pushed into place against the wall.

•  Remove and re-install the water fi lter. Be sure to push 

the fi lter fi rmly so that you hear it lock solidly into 
position.

•  If water dispenses slowly or not at all, or if the fi lter is 

six months old or older, it should be replaced.

•  Turn off household water line valve. Remove valve. 

Ensure that valve is not a self-piercing saddle valve. 
Clean valve. Replace valve if necessary.

Ice maker is not making 
enough ice.

•  Ice maker is producing less ice than you 

expect.

•  The water fi lter may be clogged with foreign 

material.

•  The water supply line is kinked.

•  Saddle valve on cold water pipe is clogged 

or restricted by foreign material.

•   Heavy traffi c, opening or closing of the 

doors excessively.

•  Freezer control is set too warm

•   Water pressure is extremely low.  Cut-off 

and cut-on pressures are to low. (well 
system only)

•   Reverse osmosis sytem is in regenerative 

phrase

•  The ice maker will produce approximately 2 to 2.5 

lbs (0.9 to 1.1 kg) of ice every 24 hours depending 
on usage conditions.

•  If the fi lter is six months old or older, it should be 

replaced.

•  Ensure that the supply line does not kink when the 

refrigerator is pushed into place against the wall.

•   Turn off household water line valve. Remove 

valve. Ensure that valve is not a self-piercing 

saddle valve. Clean valve. Replace valve if 

necessary.

•   Press Fast Freeze to temporarily increase ice 

production rate.

•   Set freezer control to colder setting to improve 

performance of the ice maker.  ALlow 24 hours for 

temperature to stabilize.

•   Have someone turn up the cut-off and cut-on 

pressure on the water pump system (well system 

only)

•    It is normal for a reverse osmosis system to be 

below 20 psi during the regenerative phase.

Freezer ice maker will not 
stop making ice.

•  Ice maker wire signal arm is being held 

down by some package in the freezer that 
has fallen against the ice maker.

•  Move the item and release wire signal arm. Remove 

any ice cubes that may have frozen together over the 
wire signal arm.

Ice cubes are freezing 
together.

•  Ice cubes are not being used frequently 

enough.

•  Ice cubes are hollow (shells of ice with 

water inside). The hollow cubes break open 
in the bin and leak their water onto existing 
ice, which causes it to freeze together.

•  Remove ice container and discard ice. The ice maker 

will produce fresh supply. Ice should be used at least 
twice weekly to keep the cubes separated.

•  This generally occurs when the ice maker does not 

get enough water. This is usually the result of a 
clogged water fi lter. Replace the water fi lter.

Содержание 3 Series

Страница 1: ...uide Uso d installation Guía de d utilisation Instalación 3 Series French Door Bottom Freezer Refrigerator Refrigerador con congelador inferior de puerta doble Réfrigérateur à portes françaises Congélateur en bas RVRF3361 ...

Страница 2: ...s Your complete satisfaction is our ultimate goal If you have any questions or comments about this product please contact the dealer from whom you purchased it or contact our Consumer Support Center at 1 888 845 4641 For online support and product information visit www vikingrange com NOTE Registering your product with Viking Range LLC enhances our ability to serve you You can register online at w...

Страница 3: ...ates a potentially hazardous situation which if not avoided may result in minor or moderate injury WARNING Please read all safety instructions before using your new refrigerator DANGER DANGER indicates an imminently hazardous situation which if not avoided will result in death or serious injury Child Safety Packing Materials Packing cartons covered with rugs bedspreads plastic sheets or stretch wr...

Страница 4: ...ies by 10 or more Operating the refrigerator with insufficient power can damage the compressor Such damage is not covered under your warranty Do not plug the unit into an outlet controlled by a wall switch or pull cord to prevent the refrigerator from being turned off accidentally Electrical information Safety WARNING You must follow these guidelines to ensure that your refrigerator s safety mecha...

Страница 5: ...t freezer drawer cover Wire Tilt Out Shelf inside freezer drawer Toe Grille Adjustable Spill Proof Shelves Covered Door Bin Adjustable Spill Proof Shelves Freezer Baskets Temperature Adjustable Cold Zone Drawer Crisper Drawer Crisper Drawer Water Filter Adjustable Hinges LED Light Tilt Out Bin Special Items Rack inside CZD Flipper Guide Flipper Mullion Air Filter Ice Maker Ice Bucket IMPORTANT Fea...

Страница 6: ...mm Door opening Installation Your refrigerator should be positioned to allow easy access to a counter when removing food For best use of refrigerator drawers and freezer baskets the refrigerator should be in a position where both can be fully opened CAUTION DO NOT install the refrigerator where the temperature will drop below 55 F 13 C or rise above 110 F 43 C The compressor will not be able to ma...

Страница 7: ...ng the cabinet on all four sides and that cabinet is stable 4 After unit is leveled lower anti tip leg using a 3 8 inch socket wrench until it firmly contacts the floor Raise Lower Anti tip Leg Door Door 5 Install the toe grill by fitting into place Toe Grille Must Fit in Slot on Anti tip Bracket 2 Retaining Clips To make final door height adjustments 1 Open freezer drawer to make lower hinge visi...

Страница 8: ...rding to model Shelf features Select Models or Full Custom DesignTM Shelf Reposition the Air Seal Slide out Shelves 1 Remove air seal by pushing down on the flap with a downward rotation 2 Position the air seal towards the outside end of the shelf to avoid the air tower when shelf is pushed back into place 3 Install seal by sliding lower tab of seal up into bottom rear slot of shelf with seal at a...

Страница 9: ...t inside edge of hinge cover and tilt back NOTE DO NOT remove the ground screw from hinge Rear Cover Screw Ground Screw Top Hinge Top Hinge Cover Hinge Screws Multi wire Cables Leave Hinge With Door Front Cover Screw Water Line Rear Cover Screw Top Hinge Ground Screw Front Cover Screw Top Hinge Cover Hinge Screws Leave Hinge With Door 2 Disconnect the harness by grasping both sides of the connecto...

Страница 10: ...oving the Doors Press Press Approximately 5 feet Water Line Insert tube up to the marking line 4 Unscrew the three lower hinge screws and slide the hinge inwards Lower Hinge Removal To reinstall the refrigerator doors Reverse the above steps NOTE Upon replacement the tube needs to be fully inserted up the marking line NOTE When reinserting the water tube and replacing the top hinge cover be sure t...

Страница 11: ...e are 6 handle studs on the refrigerator 2 Slide handle endcaps over door stud 3 Tighten the set screw There are 2 set screws per handle assembly 4 Repeat with all 3 handle assemblies Installing the Door Handles ...

Страница 12: ...ot vibrate or wear against any other surface 7 Turn ON water supply at shutoff valve and tighten any connections that leak 8 Reconnect refrigerator to electrical power source 9 To turn ice maker on lower wire signal arm freezer ice maker or set the ice maker s On Off power switch to the On position fresh food ice maker 6 ft 1 8 Meters braided flexible stainless steel water line from household wate...

Страница 13: ...n user preference The sounds are muted when the red indicator is lit Warning signals will stay active IMPORTANT Pressing the power on off icon does not turn off power to your refrigerator You must unplug the power cord from the wall outlet Alarms Door Ajar If the door has been left open for an extended period of time an alarm will sound and the door ajar indicator will display on the bottom displa...

Страница 14: ...tays in Sabbath Mode after power failure recovery It must be deactivated with the buttons on the control panel Sabbath Mode and the Temperature Adjustable Cold Zone Drawer The Temperature Adjustable Cold Zone Drawer should be turned off for the Sabbath Holidays Before putting the refrigerator into the Sabbath mode turn the Cold Zone drawer off by pressing the drawer on off button The display will ...

Страница 15: ...ted to a water supply or the water supply is turned off turn off the ice maker by lifting wire signal arm Cleaning the ice maker Clean the ice maker and ice bin at regular intervals especially prior to vacation or moving 1 Turn off the ice maker 2 Remove the ice bin 3 Empty and carefully clean the ice bin with mild detergent Do not use harsh or abrasive cleaners Rinse with clean water 4 Allow the ...

Страница 16: ...ion Crispers Crisper drawers are designed for storing fruits vegetables and other fresh produce CAUTION To avoid injury from breakage handle tempered glass shelves carefully NOTE Features may vary according to model Opening Crisper Drawer Drawers Your refrigerator includes a variety of storage drawers These drawers are located in fixed positions at the bottom of the fresh food compartment Crisper ...

Страница 17: ...een 28 F and 38 F when on and OFF when off 2 Press F C if you prefer to display Fahrenheit F or Celsius C 3 Press either the up or down scroll buttons to illuminate the desired item 4 Once an option is selected the drawer will adjust and maintain the temperature for the setting selected 5 When turned off the Cold Zone drawer functions as a standard meat pan The Cold Zone drawer is best used for pa...

Страница 18: ...efore the refrigerator was turned off Doors Storage bins The doors to your fresh food compartment use a system of modular storage bins All of these bins are removable for easy cleaning Some of them have fixed positions while others can be adjusted to your needs Door bins are ideal for storing jars bottles cans and large drink containers They also enable quick selection of frequently used items Adj...

Страница 19: ...r clips until it is out of the clips 7 Remove the basket Reverse the steps to reinstall the basket Freezer Baskets Clip Stabilizer Bar NOTE If basket is not resting on stabilizer bar retainer clips the drawer will not close properly Removing Lower Freezer Basket Instructions 1 Locate the basket clips in the rear corners of the basket and pull them out to remove 2 Open fresh food doors completely 3...

Страница 20: ...ewly purchased food designated for the freezer will be preserved as quickly as possible Activating fast freeze also will help your freezer more efficiently maintain the selected temperature after placing new purchases with pre existing frozen foods Avoid adding too much warm food to the freezer at one time This overloads the freezer slows the rate of freezing and can raise the temperature of froze...

Страница 21: ...vation and refrigerant gas fluid may create sounds from its operation E Electronic control automatic defrost control These parts can produce a snapping or clicking sound when turning the cooling system on and off F Condenser fan You may hear air being forced through the condenser G Compressor Modern high efficiency compressors run much faster than older models The compressor may have a high pitche...

Страница 22: ... standard amount of water 125 gallons 473 liters has flowed through the system If your refrigerator has not been used for a period of time during moving for example change the filter before reinstalling the refrigerator It is not necessary to turn the water supply off to change the filter Be ready to wipe up any small amounts of water released during the filter replacement To replace your water fi...

Страница 23: ...g your TruAir air filter To ensure optimal filtering of refrigerator odors you should change the air filter every six months the filter status light on the Touch Panel prompts you to replace the filter after six months 1 Open the air filter door 2 Remove the old filter and discard it 3 Unpack the new filter and slide it into the housing 4 To close the air filter door push the top and bottom to loc...

Страница 24: ...nplug the electrical power cord from the wall outlet before cleaning IMPORTANT If you store or move your refrigerator in freezing temperatures be sure to completely drain the water supply system Failure to do so could result in water leaks when the refrigerator is put back into service Contact a service representative to perform this operation CAUTION Pull the refrigerator straight out to move it ...

Страница 25: ...nd handles with non abrasive soapy water and a dishcloth Rinse with clean water and a soft cloth Use a non abrasive stainless steel cleaner These cleaners can be purchased at most home improvement or major department stores Always follow manufacturer s instruction Do not use household cleaners containing ammonia or bleach NOTE Always clean wipe and dry with grain to prevent scratching Wash the res...

Страница 26: ...filter may be clogged with foreign material The water supply line is kinked Saddle valve on cold water pipe is clogged or restricted by foreign material Heavy traffic opening or closing of the doors excessively Freezer control is set too warm Water pressure is extremely low Cut off and cut on pressures are to low well system only Reverse osmosis sytem is in regenerative phrase The ice maker will p...

Страница 27: ... activated Deactivate Fast Freeze function Set freezer control to a warmer setting Allow 24 hours for temperature to stabilize It is normal for the freezer compartment to over cool while automatic ice maker is on Deactivate Fast Ice function Refrigerator temperature too cold Freezer temperature is satisfactory Refrigerator control is set too cold Set refrigerator control to a warmer setting Allow ...

Страница 28: ...llects on inside of refrigerator walls Weather is hot and humid Door is slightly open Door is opened too often or too long Flipper Muillion The rate of frost buildup and internal sweating increases See Concern section Opening Closing of Doors Drawers Open door less often to allow internal temperature to stabilize Adjust flipper mullion See page 8 Water collects on bottom side of drawer cover Veget...

Страница 29: ... information indicated below You will need it if service is ever required The serial number and model numbers for your refrigerator are located on the upper wall behind the lighting Model No _____________________________________________Serial No __________________________________ Date of Purchase ________________________________________Date Installed ______________________________ Dealer s Name __...

Страница 30: ...e term of the warranty and applies to products purchased and located in the United States Canada Mexico and the Caribbean excluding Cuba Dominican Republic and Haiti Products must be purchased in the country where service is requested If the product or one of its component parts contains a defect or malfunction during the full warranty period after a reasonable number of attempts by the warrantor ...

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