Chapter 3: Solving Problems
The first part of this chapter helps you identify and solve problems that might occur
when the system is in use. The second part lists error code messages that might be
displayed.
Please remember that if you cannot solve the problem by yourself then you should
contact your suppliers Technical Support for further assistance.
Viglen Technical Support can be reached in the following ways:
Telephone: 020 8758 7000
Fax:
020 8758 7080
Email:
You can also look for support information on our web site:
http://www.viglen.co.uk
Device drivers and various useful utilities can be downloaded from our ftp site:
ftp://ftp.viglen.co.uk
Resetting the System
Before checking your system for hardware problems, it is always a good idea to try
resetting your computer and see if a re-boot can solve the problem. Most software
related problems can be solved simply by re-booting your PC.
Table 7:
Resetting the System
To do the following
Press
Soft boot: Clear the system
memory and reload the operating
system (also called warm reset).
<Ctrl + Alt + Del>
Cold boot: Clear the system
memory, halt power to all
peripherals, restart POST, and
reload the operating system.
Power off/on or reset button
(at front of the system)
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