25
PRODUCT WARRANTY
The purchased product is covered under the manufacturer product warranty.
The warranty becomes effective on the date the purchaser receives the orig-
inal product. The warranty period is twelve months from the effective date.
During the warranty period, the manufacturer will repair, at manufacturer’s
expense (including shipping expenses), any defective products or compo-
nents. This warranty covers only those repairs that become necessary due
to product defects or defects in manufacturer workmanship. This warranty
does not cover damage to the purchased products due to misuse, abuse or
accidents involving the products.
INVALIDITY OF PRODUCT WARRANTY
The manufacturer product warranty will be void regardless of the remaining
warranty period if the product is opened, customized, or tampered with by
an unauthorized technician. If any repair or modification is performed by an
unauthorized technician, Viewtech will not be responsible or liable for any
damage to persons or property that may result.
REPAIR PROCEDURE
To initiate a repair, regardless of whether the repair is under warranty or not,
an RMA (Return Merchandise Authorization) number must be obtained. Any
item(s) returned without an RMA number cannot be accepted or processed.
Please follow the repair procedure as indicated below:
• Call Viewtech at 231-943-1171 to request a Return Merchandise
Authorization (RMA) Number.
• Package the unit securely and ship the product to the address that will be
provided along with the RMA number.
• Upon completion of the repair, the unit will be returned to the address
specified by the customer.
If the repair falls outside the warranty terms or the warranty period, customer will
receive notice of the repair charges prior to repair.
