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ViewSonic VX910 - 19" LCD Monitor, Дополнительное руководство, Страница: 8 / 9

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ViewSonic VX910 - 19

 

VSC_DOC_783

, v.1e 

 

Page 

8 of 9

 

4.19: ViewCare Extended Warranty Language

 

                           

Release Date: Oct. 13, 208 

 

 
 

 

TECHNICAL SUPPORT PROVISIONS: 
Only authorized ViewSonic technicians may perform service and support to ViewSonic products.  Any service 
performed by someone other than ViewSonic will immediately void any and all Warranties, including but not limited to 
the ViewCare Service Programs purchased by the customer.  For more details, please see “Cancellation Terms.” 
 
Additional Provisions Applicable for ViewSonic Plasma and LCD TV Products: 
The customer is responsible for ensuring that the plasma is accessible at floor level prior to arrival of the technician.  
The technician will not be responsible for removing or replacing the unit into any mounting system.  Charges may 
apply if the on-site technician finds no defect.   
 
Additional Provisions Applicable for ViewSonic Projectors: 
Lamps are not covered under any of the service Programs listed.  A ViewSonic projector returned under any of these 
service Programs found to be nonfunctional due to a bad lamp will be subject to a $499.00 fee to cover expenses.  
Projectors returned and defective due to a dirty filter are subject to a fee to cover expenses.  ViewSonic recommends 
that filters are cleaned as part of the regular maintenance and care of your projector.  

 

PRODUCT RETURN PROVISIONS: 
If for any reason, ViewSonic is unable to repair or replace your product and/or any parts for your ViewSonic purchase, 
ViewSonic may, at its sole discretion and option, replace your ViewSonic product with a new or serviceably used, 
and/or refurbished ViewSonic product, comparable in function and performance to your originally purchased 
ViewSonic product, subject to availability in stock.   
 
The customer is responsible for shipping costs for the return of the defective product to ViewSonic under the Standard 
Limited Warranty and Extended Warranty Service options, unless your product is covered by a valid Express 
Exchange

®

 Service. 

 

 
For ViewCare Service Programs that include Express Exchange

®

, and/or an advance replacement arranged by 

ViewSonic, a hold will be placed on the credit card provided by Customer for the value of the product shipped, until the 
defective unit is returned to ViewSonic.  When returning any and/or all defective product(s) back to ViewSonic, you 
must include all parts and components, and in its original packaging.  Charges for missing components will be billed to 
your credit card based on the following rates: 
 
 

Remote control  

  (LCDTV) 

$30.00/each 

  (Projector) 

$150.00/each  

 

Soft Carrying Case  

  (Projector) 

$50.00/each 

 

 

(Tablet PC or Wireless Display) 

$10.00/each 

 

 

AC Adapter (where applicable) 

$50.00/each 

 Audio 

Cable 

$15.00/each  

 RCA 

Cable 

$25.00/each 

 DVI 

Cable 

$40.00/each  

 S-Video 

Cable 

$20.00/each 

 

AV Component Cable 

$25.00/each 

 

 Power 

Cable 

$10.00/each 

 VGA 

Cable 

(display/projector) 

$10.00/each  

 Projector 

Lamp 

$499.00/each 

 

User Guide/Manual (all products) 

$20.00/each 

 

Lens Cap (Projector only) 

$10.00/each 

 

 
 
 

Содержание VX910 - 19" LCD Monitor

Страница 1: ...our product s Model Number and Serial Number and send it back to us by Facsimile 909 444 5619 Email csvip viewsonic com US Mail ViewSonic Corporation ViewCare Extended Warranty 381 Brea Canyon Rd Walnut CA 91789 USA Please retain a copy of your completed ViewCare Registration Form for future use 3 ViewSonic will send you an Enrollment Confirmation Letter detailing your ViewCare Program description...

Страница 2: ... Conditions Standard Extended Warranty Description 4 Express Exchange Warranty Description 4 Extended Warranty with Express Exchange Description 5 The Fine Print for All ViewCare Programs 6 Limitation of Liability 6 Enrollment and Coverage 6 The Following Loss or Damage is Not Covered Under ViewCare Service Programs 7 Customer Technical Support Provisions 8 Product Return Provisions 8 Cancellation...

Страница 3: ...lable Not Available All Other LCD Models 3 Years Years 4 and 5 Available Years 1 2 and 3 Available Years 4 and 5 Available Projectors 3 Years Parts Labor 1 Year Lamp 1 st Year Express Exchange Not Available Years 2 and 3 Available Not available Plasma 1 Year on site Not Available Not Available Not Available LCD TV 1 year Years 2 and 3 available Year 1 Available for products 38 in size Years 2 and ...

Страница 4: ...ited Warranty that may be provided with each ViewSonic product Not all ViewSonic products are eligible for Extended Warranty Service Please see the Service Options and Availability chart to determine whether your product is eligible for this service If you have purchased the Extended Warranty Service and it is determined by ViewSonic Customer Support that your original product requires replacement...

Страница 5: ...rn the defective product to ViewSonic within fifteen 15 calendar days from receipt of the replacement product and in the manner specified by ViewSonic b the serial number of the returned product does not match that of the registered product and or c the defective product is returned with missing components If Customer returns the defective product with missing components a credit card charge will ...

Страница 6: ...esentative for complete ViewCare Program details ENROLLMENT AND COVERAGE All ViewCare Service Programs may only be purchased by the original Product purchaser and must be purchased within ninety 90 days of the product s original purchase date ViewCare Service Programs are available for purchase on new ViewSonic products only Once enrolled the standard Express Exchange Service Program is valid duri...

Страница 7: ...rescribed in the covered product s User Manual In the event that ViewSonic determines in its sole discretion that the return product is damaged due to one or more of these excluded causes your credit card will be charged for the cost of the refurbished replacement product if one has been shipped and or provided to you via the Express Exchange Service option ViewSonic will not be responsible for an...

Страница 8: ...able to repair or replace your product and or any parts for your ViewSonic purchase ViewSonic may at its sole discretion and option replace your ViewSonic product with a new or serviceably used and or refurbished ViewSonic product comparable in function and performance to your originally purchased ViewSonic product subject to availability in stock The customer is responsible for shipping costs for...

Страница 9: ...ed under ViewSonic s Standard Limited Warranty if one is still in effect In the event that your ViewSonic product was serviced by a technician not authorized by ViewSonic you must notify ViewSonic in writing and request a cancellation of your ViewCare Service Program Should you fail to notify ViewSonic in a timely manner ViewSonic shall not be obligated to return any monies in full or in part for ...

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