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Mexico Limited Warranty
VIEWSONIC Digital Photo Frame
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal
use, during the warranty period. If a product proves to be defective in material or workmanship during
the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product.
Replacement product or parts may include remanufactured or refurbished parts or components.
How long the warranty is effective:
ViewSonic Digital Photo Frame are warranted for 1 year for labor from the date of the first customer
purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product
modification, or failure to follow instructions supplied with the product.
b. Repair or attempted repair by anyone not authorized by ViewSonic.
c. Causes external to the product, such as electric power fluctuations or failure.
d. Use of supplies or parts not meeting ViewSonic’s specifications.
e. Normal wear and tear.
f. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static
image is displayed on the product for an extended period of time.
How to get service:
For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer
to the attached Customer Support page). You will need to provide your product’s serial number, so please
record the product information in the space provided below on your purchase for your future use. Please
retain your receipt of proof of purchase to support your warranty claim.
For Your Records
Product Name: ______________________ Model Number: _______________________
Document Number: ____________________
Serial Number: ______________________ Purchase Date: ________________________
Extended Warranty Purchase? _______________(Y/N)
If so, what date does warranty expire? _____________________________________________
1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your
name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
2. Take or ship the product in the original container packaging to an authorized ViewSonic service
center.
3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.
