background image

32

Troubleshooting

This section describes some common problems that you may experience when 

using the monitor.

Problem or Issue

Possible Solutions

No power

•  Make sure you have turned on the monitor by 

pressing the 

Power

 button.

•  Make sure the power cord is properly and securely 

connected to the monitor and power outlet.

•  Plug another electrical device into the power outlet 

to verify that the outlet is supplying power.

Power is On, but no 

image appears on 

screen

• 

Make sure the video cable connecting the monitor 

to the computer is properly and securely connected.

• 

Adjust the brightness and contrast settings.

•  Make sure the correct input source is selected.

Wrong or abnormal 

colors

•  If any colors (red, green, or blue) are missing, 

check the video cable to make sure it is properly 

and securely connected. Loose or broken pins 

in the cable connector could cause an improper 

connection.

•  Connect the monitor to another computer.

Screen image is too 

light or dark

• 

Adjust brightness and contrast settings via the OSD 

Menu.

• 

Reset the monitor to factory settings.

Screen image cuts in 

and out

•  Make sure the correct input source is selected.

•  Check for bent or broken pins in the video cable 

connector.

• 

Make sure the video cable connecting the monitor 

to the computer is properly and securely connected.

Screen image is 

blurred

• 

Adjust the resolution to the correct Aspect Ratio.

• 

Reset the monitor to factory settings.

The screen isn’t 

centered correctly

• 

Adjust the horizontal and vertical controls via the 

OSD Menu.

• 

Check the Aspect Ratio.

• 

Reset the monitor to factory settings.

The screen appears 

yellow

• 

Make sure the “Blue Light Filter” is Off.

Содержание VA2735-h

Страница 1: ...or future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www viewsonic com in Engl...

Страница 2: ...eding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are conf...

Страница 3: ...bed Exercise caution when removing the rear cover of the monitor This monitor contains high voltage parts Do not use this equipment near water To reduce the risk of fire or electric shock do not expos...

Страница 4: ...ct the power cord from being treaded upon or pinched particularly at the plug and at the point where it emerges from the equipment Be sure that the power outlet is located near the equipment so that i...

Страница 5: ...device cordage should be able to withstand 100N force Make sure the cordage is straightened and any slack is removed The back of the device shall face the wall to ensure the device cannot tilt under e...

Страница 6: ...tand 10 Wall Mounting 11 Using the Security Slot 12 Making Connections 13 Connecting to Power 13 Connecting External Devices 14 Using the Monitor 15 Adjusting the Viewing Angle 15 Tilt Angle Adjustmen...

Страница 7: ...the Case 34 Regulatory and Service Information 35 Compliance Information 35 CE Conformity for European Countries 35 Declaration of RoHS2 Compliance 36 Indian Restriction of Hazardous Substances 37 Pr...

Страница 8: ...ckage Contents Monitor Power cord Video cable Quick start guide NOTE The power cord and video cables included in your package may vary depending on your country Please contact your local reseller for...

Страница 9: ...9 Product Overview Front and Rear View I O Ports HDMI 1 2 3 1 HDMI 2 VGA 3 AC IN NOTE For more information about the 1 2 3 4 5 key and its functions refer to Hot Keys on page 18...

Страница 10: ...10 Initial Setup Installing the Stand 1 2 3 4 NOTE Always place the device on a flat stable surface Failure to do so may cause the device to fall and damage the device and or result in personal injury...

Страница 11: ...4 pieces NOTE Wall mount kits are sold separately To obtain a wall mounting kit contact ViewSonic or your local dealer 1 Turn off the device and disconnect all cables 2 Place the device on a flat sta...

Страница 12: ...device to secure the device to a fixed object Additionally fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the mo...

Страница 13: ...ctions This section guides you on how to connect the monitor with other equipment Connecting to Power 1 Connect the power cord to the AC IN jack at the rear of the device 2 Plug in the power cord to a...

Страница 14: ...14 Connecting External Devices HDMI VGA HDMI...

Страница 15: ...Viewing Angle Tilt Angle Adjustment Tilt the monitor forwards or backwards to the desired viewing angle 5 to 20 NOTE When adjusting support the stand firmly with one hand while tilting the monitor for...

Страница 16: ...monitor will still consume some power as long as the power cord is connected to the power outlet If the monitor is not being used for a long period of time please disconnect the power plug from the po...

Страница 17: ...xt Mac Mono NOTE Follow the key guide that appears on the screen to select the option or make adjustments Menu Description ViewMode Select one of the preset color settings Contrast Brightness Adjust t...

Страница 18: ...scription 1 2 Press and hold the keys to lock unlock the OSD Menu When the menu appears on the screen continue holding both keys for 10 seconds to lock unlock the OSD Menu 1 OSD Lock Unlock Locking OS...

Страница 19: ...enu appears on the screen continue holding both keys for 10 seconds to lock unlock the Power button 3 Power Lock Unlock Locking Power Button Press and hold for 10s to lock power If the Power button is...

Страница 20: ...p Menu ViewMode Manual Image Adjust Input Select D SUB HDMI Color Adjust 2 Press the 1 or 2 key to select the main menu Then press the 3 key to enter the selected menu 1920 x 1080 60Hz 75 Contrast Bri...

Страница 21: ...ey to adjust select the setting Then press the 3 key to confirm 1920 x 1080 60Hz 75 Contrast Brightness Color Temperature Color Space Color Range sRGB Bluish Cool Native Warm User Color Setup Menu Vie...

Страница 22: ...ub menu Menu Option Input Select D SUB HDMI ViewMode Standard Game Movie Web Text MAC Mono Color Adjust Contrast Brightness Contrast 0 100 Brightness 0 100 Color Temperature sRGB Bluish Cool Native Wa...

Страница 23: ...B only Horizontal Size for D SUB only 0 100 H V Position for D SUB only Horizontal Position 0 100 Vertical Position 0 100 Fine Tune for D SUB only 0 100 Sharpness 0 25 50 75 100 Blue Light Filter 0 10...

Страница 24: ...u Sub menu Menu Option Setup Menu Language English Fran ais Deutsch Espa ol Italiano Suomi Svenska T rk e esk Ti ng Vi t Variable Refresh Rate AMD FreeSync for HDMI only On Off Information OSD Timeout...

Страница 25: ...n Setup Menu OSD Background On Off Power Indicator On Off Auto Power Off On Off Sleep for HDMI only 30 minutes 45 minutes 60 minutes 120 minutes Off ECO Mode Standard Optimize Conserve Auto Detect On...

Страница 26: ...1920 x 1080 60Hz Supported 1920 x 1080 50 60 75Hz 1680 x 1050 60Hz 1600 x 1200 60Hz 1600 x 900 60Hz 1440 x 900 60 75Hz 1440 x 576 50Hz 1400 x 1050 60 75Hz 1366 x 768 60Hz 1360 x 768 60Hz 1280 x 1024...

Страница 27: ...de 40 000 feet 12 1 km Dimensions Physical W x H x D 615 x 457 8 x 225 mm 24 x 18 x 8 Wall Mount Dimensions 100 x 100 mm Weight Physical 4 5 kg 9 9 lbs Power saving modes On3 30W Typical Off 0 3W 1 Do...

Страница 28: ...the white whiter in a bright environment Audio Adjust Adjusts the volume mutes the sound or toggles between inputs if you have more than one source Auto Detect If the current input source has no signa...

Страница 29: ...ture to 7500K Native Default color temperature Recommended for general use Warm Set the color temperature to 5000K Contrast Adjusts the difference between the image background black level and the fore...

Страница 30: ...most edges of the film R Recall Resets the ViewMode monitor settings Resolution Notice The notice tells users that the current viewing resolution is not the correct native resolution This notice will...

Страница 31: ...ewMode ViewSonic s unique ViewMode feature offers Game Movie Web Text MAC and Mono presets These presets are specifically designed to deliver an optimized viewing experience for different screen appli...

Страница 32: ...e are missing check the video cable to make sure it is properly and securely connected Loose or broken pins in the cable connector could cause an improper connection Connect the monitor to another com...

Страница 33: ...olume is not muted nor set to 0 Check the Audio Input setting The monitor will not adjust Make sure there are no obstructions near or on the monitor and that there is adequate spacing For more informa...

Страница 34: ...ot clean apply a small amount of non ammonia non alcohol based glass cleaner onto a clean soft lint free cloth then wipe the screen Cleaning the Case Use a soft dry cloth If the case is still not clea...

Страница 35: ...er to nameplate labels and relevant markings on the unit The following information is only for EU member states The mark shown to the right is in compliance with the Waste Electrical and Electronic Eq...

Страница 36: ...ls PBB 0 1 0 1 Polybrominated diphenyl ethers PBDE 0 1 0 1 Bis 2 ethylhexyl phthalate DEHP 0 1 0 1 Butyl benzyl phthalate BBP 0 1 0 1 Dibutyl phthalate DBP 0 1 0 1 Diisobutyl phthalate DIBP 0 1 0 1 Ce...

Страница 37: ...weight and 0 01 weight for cadmium except for the exemptions set in Schedule 2 of the Rule Product Disposal at End of Product Life ViewSonic respects the environment and is committed to working and l...

Страница 38: ...on DPMS DisplayPort and DDC are trademarks of VESA Disclaimer ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequent...

Страница 39: ...www viewsonic com my Middle East www viewsonic com me Myanmar www viewsonic com mm Nepal www viewsonic com np New Zealand www viewsonic com nz Pakistan www viewsonic com pk Philippines www viewsonic...

Страница 40: ...s e g Projector Lamps Please refer to What the warranty excludes and does not cover section How long the warranty is effective ViewSonic displays are warranted for between 1 and 3 years depending on y...

Страница 41: ...in the product User Guide Removal installation and set up service charges including wall mounting of the product How to get service For information about receiving service under warranty contact View...

Страница 42: ...by anyone not authorized by ViewSonic Effect of state law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some states do not allow limit...

Страница 43: ...r purchase Who the warranty protects This warranty is valid only for the first consumer purchaser What the warranty excludes and does not cover Any product on which the serial number has been defaced...

Страница 44: ...ainer packaging to an authorized ViewSonic service center Round trip transportation costs for in warranty products will be paid by ViewSonic Limitation of implied warranties There are no warranties ex...

Страница 45: ...4136954 E Mail Cefeo soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquev...

Страница 46: ......

Отзывы: