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Limited Warranty

 

VIEWSONIC Network Media Player

 

What the warranty covers:

 

ViewSonic warrants its products to be free from defects in material and workmanship, under 
normal use, during the warranty period. If a product proves to be defective in material or 
workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace 
the product with a like product. Replacement product or parts may include remanufactured or 
refurbished parts or components.

 

How long the warranty is effective:

 

ViewSonic Network Media Player are warranted for 1 year for labor from the date of the first

 

customer purchase.

 

Who the warranty protects:

 

This warranty is valid only for the first consumer purchaser.

 

What the warranty does not cover:

 

1. 

Any product on which the serial number has been defaced, modified or removed.

 

2. 

Damage, deterioration or malfunction resulting from:

 

a. 

Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized 
product modification, or failure to follow instructions supplied with the product.

 

b. 

Repair or attempted repair by anyone not authorized by ViewSonic.

 

c. 

Causes external to the product, such as electric power fluctuations or failure.

 

d. 

Use of supplies or parts not meetin

g ViewSonic’s specifications.

 

e. 

Normal wear and tear.

 

f. 

Any other cause which does not relate to a product defect.

 

3. 

Any product exhibiting a condition commonly known as “image burn-in” which results when a

 

static image is displayed on the product for an extended period of time.

 

How to get service:

 

1.  For information about receiving service under warranty, contact ViewSonic Customer Support

 

(please refer to Customer Support page). You 

will need to provide your product’s serial 

number.

 

2.  To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) 

your name, (c) your address, (d) a description of the problem, and (e) the serial number of the 
product.

 

3.  Take or ship the product freight prepaid in the original container to an authorized ViewSonic

 

service center or ViewSonic.

 

4.  For additional information or the name of the nearest ViewSonic service center, contact 

ViewSonic.

 

Limitation of implied warranties:

 

There are no warranties, express or implied, which extend beyond the description contained

 

herein including the implied warranty of merchantability and fitness for a particular purpose.

 

Exclusion of damages:

 

ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall

 

not be liable for:

 

1. 

Damage to other property caused by any defects in the product, damages based upon 
inconvenience, loss of use of the product, loss of time, loss of profits, loss of business 
opportunity, loss of goodwill, interference with business relationships, or other commercial 
loss, even if advised of the possibility of such damages.

 

2. 

Any other damages, whether incidental, consequential or otherwise.

 

3. 

Any claim against the customer by any other party.

 

 
 

 

4.3: ViewSonic DMP Warranty 

DMP_LW01 Rev.1A 

09-07-2021

 

Содержание NMP599-W

Страница 1: ...t for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www viewsonic com in E...

Страница 2: ...d to exceeding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we...

Страница 3: ...enna Increase the separation between the equipment and receiver Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiveris connected Consult the dealer or an experienced radio TV t...

Страница 4: ...r the Annex III of the RoHS2 Directives as noted below Examples of exempted components are 1 Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps CCFL and EEFL for specia...

Страница 5: ...this document may change without notice No part of this document may be copied reproduced or transmitted by any means for any purpose without prior written permission from ViewSonic Corporation Produ...

Страница 6: ...gs 10 2 6 Player information 11 2 7 Content configuration AppStart 12 2 8 Content configuration FailSafe 13 2 9 Content configuration EasyPlay 14 2 10 Display settings 16 2 11 Sound settings 20 2 12 S...

Страница 7: ...v 3 Content Management 25 4 Authoring in HTML5 26 5 Working with SMIL 26 5 1 Introduction 26 5 2 www a smil org for developers 26 6 Technical Data 27 6 1 Specifications 27 7 Troubleshooting 29...

Страница 8: ...dio and video output via HDMI Built in wireless b g n network and Ethernet Supports full POPAI Screen Media Formats Standardsprofiles S1 to S12 and E1 to E8 Multiple 3rd party software solution compat...

Страница 9: ...then screw antenna clockwise onto the post Attach the player on the back of the monitor using Velcro 1 Separate the Velcro pads and stick one of them to the bottom of player 2 Stick the other Velcro...

Страница 10: ...he Basic settings menu if no content service has been configured i e first boot up for a brand new unit or after a factory reset Plug in a USB mouse to start configuring the signboard If you have alre...

Страница 11: ...nage application settings Network Time zone and Content Each time the Basic settings menu is entered the signboard will start playback automatically after 15 seconds if content services have been set...

Страница 12: ...1 Click the Wireless LAN setting and the wireless configuration UI will be launched Fig 2 3 1 2 Click the ON OFF button as indicated below to turn the Wireless interface on Ethernet will be disconnec...

Страница 13: ...scan for wireless signals nearby and available AP stations will be listed Fig 2 3 3 4 Click on the station name to connect If the network requires authentication you will be asked to provide the passw...

Страница 14: ...UI will be launched Fig 2 3 1 2 Click the ON OFF button as indicated below to turn the Wireless interface off Fig 2 3 2 DHCP automatically assign network IP address 3 Turn on the Ethernet interface F...

Страница 15: ...8 5 Under IP settings change DHCP to Static Fig 2 3 7 6 Fill the form and click Connect to complete the setting Scroll down swipe to see the rest of the menu if needed Fig 2 3 8...

Страница 16: ...9 2 4 Time zone settings 1 Click Time zone to launch the configuration menu Fig 2 4 1 2 Click Select time zone Fig 2 4 2...

Страница 17: ...10 3 Choose the correct time zone from the available options Fig 2 4 3...

Страница 18: ...he player will check the availability of SMIL HTML5 content URL with the Play button showing Checking The checking action can be canceled by clicking Checking button it will change back to Play NOTE I...

Страница 19: ...button will change to a 15 second countdown and the playback will start after the countdown The countdown can be canceled by clicking the button If it keeps showing Checking for a long time please go...

Страница 20: ...ID 1 Click Advanced and the advanced configuration menu will belaunched Fig 2 6 1 2 Click on Information to view Health Status definitions Green Normal Device connection to the content source URL ser...

Страница 21: ...ed for the 3rd party App configurationsonly Trust Switch to Enabled to set whether the content can access sensitive data such as intent extras client credentials access token etc Desktop mode Switch t...

Страница 22: ...ed to play the assigned content 1 Click on the Advanced button The advanced configuration menu will be launched Fig 2 6 1 2 Click on Content and then click on FailSafe 3 Enter the URL of HTML SMIL Med...

Страница 23: ...e USB drive that has been inserted to the player the player will download the content to the internal storage and playback automatically Fig 2 9 1 2 10 Display settings Resolution Settings for Media P...

Страница 24: ...und and then click on Display The Display Settings page will be launched Fig 2 10 1 3 Click on Resolution and select a suitable resolution from the popup menu Default configuration is Auto Detect play...

Страница 25: ...vanced button The advanced configuration menu will be launched Fig 2 6 1 2 Click on the Display sound button and then click on Display The Display Settings page will be launched Fig 2 10 1 3 Click on...

Страница 26: ...ration menu will be launched Fig 2 6 1 2 Click on Display sound and then click on Display The Display Settings page will be launched Fig 2 10 1 3 Click on Screen orientation as marked in red below Fig...

Страница 27: ...figuration menu will be launched Fig 2 6 1 2 Click on Display sound and then click on Sound The Sound Settings page will be launched 3 Fig 2 11 1 4 Click on Sound the Sounds settings page will be laun...

Страница 28: ...ck on Access and click on Player name 3 Input a name for the field and click Set 2 13 Access configuration Security A password can be set to provide authentication for player access If the password is...

Страница 29: ...24 2 14 System configuration Time and Date This will bring up Date and time configuration panel as shown below user can set time as auto or manual set time zone and time format from here Fig 2 14 1...

Страница 30: ...AppStart URL as time server button to enable disable the time server function bled Player don t synchronize with any server 4 Disabled Player does not synchronize with any server Default Player synchr...

Страница 31: ...ton The advanced configuration menu will be launched Fig 2 6 1 2 Click on Schedule and then click on Scheduled Reboot 3 Click on the Enable daily reboot button to enable disable the daily reboot funct...

Страница 32: ...ing the changes that will be made to your signboard before applying the upgrade IMPORTANT DO NOT unplug the USB drive or turn off the signboard while the system is performing a firmware update Check l...

Страница 33: ...3 Plug in a USB mouse to the device to enter the Basic settings menu 4 Click on the Advanced button The advanced configuration menu will be launched Fig 2 6 1 5 Click on System and then choose Firmwar...

Страница 34: ...he status LED flashes 4 RELEASE the reset button and wait for system to initialize Using a USB mouse System reset will re initialize the system clear passwords and return settings to their default val...

Страница 35: ...s the signboard to power off automatically from the Basic settings page if no actions occur after 10 minutes 1 Click on the Advanced button The advanced configuration menu will be launched Fig 2 6 1 2...

Страница 36: ...n add extra MicroSD card to replace the internal storage please note when internal storage is being replaced player can only use the storage from the MicroSD card as main storage Auto Expansion 1 In t...

Страница 37: ...30 3 Content Management The NMP599 W is designed to work with 3rd party management solutions Please refer to the printed guide for related set up instructions...

Страница 38: ...guage created by W3C for multimedia communications the media player understands the language spoken by professional tools from companies such as Adobe Apple Microsoft and Real Networks What this means...

Страница 39: ...1080p 10Mbps POPAI Screen Media Standards S6 S12 E4 VC 1 WMV9 MP ML 720p E7 MPEG 4 ASP 480p 10Mbps CBR E8 MPEG 4 AVC 1080p 10Mbps CBR Image format support POPAI Screen Media Standards S1 S3 JPEG E1 E3...

Страница 40: ...ified power supplies HDMI cable Wireless antenna Velcro 2 sets Micro SD card slot bracket screw x1 Power jack bracket screw x1 Hardware Quick Start Guide Software Quick Start Power requirement 12V 1 5...

Страница 41: ...used What is the maximum file size for a single video file The maximum video file size for the NMP599 W is 2GB We recommend reserving a safety margin to avoid exceeding the limit i e limiting files t...

Страница 42: ...images Progressive images are downloaded and displayed progressively being rendered more clearly as more data is received over the internet Progressive images are primarily supported on PCs For media...

Страница 43: ...America Columbia www viewsonic com la C http www viewsonic com la soporte servicio tecnico soporte viewsonic com Latin America Mexico www viewsonic com la C http www viewsonic com la soporte servicio...

Страница 44: ...known as image burn in which results whena static image is displayed on the product for an extended period of time How to get service 1 For information about receiving service under warranty contact V...

Страница 45: ...33...

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