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Customer Support

For technical support or product service, see the table below or contact your reseller.

Note :

You will need the product serial number.

Country/Region

Website

T= Telephone
C = CHAT ONLINE

Email

Australia
New Zealand

www.viewsonic.com.au

AUS= 1800 880 818
NZ= 0800 008 822

[email protected]

Canada

www.viewsonic.com

T= 1-866-463-4775

[email protected]

Europe

www.viewsoniceurope.com

http://www.viewsoniceurope.com/eu/support/call-desk/

Hong Kong

www.hk.viewsonic.com

T= 852 3102 2900

[email protected]

India

www.in.viewsonic.com

T= 1800 419 0959

[email protected]

Korea

ap.viewsonic.com/kr/

T= 080 333 2131

[email protected]

Latin America)

www.viewsonic.com/la/

C= http://www.viewsonic.com/

la/soporte/servicio-tecnico

[email protected]

Macau

www.hk.viewsonic.com

T= 853-2840-3687

[email protected]

Middle East

ap.viewsonic.com/me/

Contact your reseller

[email protected]

Puerto Rico &
Virgin Islands

www.viewsonic.com

T= 1-800-688-6688 (English)
C= http://www.viewsonic.com/

la/soporte/servicio-tecnico

[email protected]
[email protected]

Singapore/
Malaysia/Thailand

www.ap.viewsonic.com

T= 65 6461 6044

[email protected]

South Africa

ap.viewsonic.com/za/

Contact your reseller

[email protected]

United States

www.viewsonic.com

T= 1-800-688-6688

[email protected]

Содержание 766907915617

Страница 1: ...istering your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http ZZ...

Страница 2: ...more of the following measures y Reorient or relocate the receiving antenna y Increase the separation between the equipment and receiver y Connect the equipment into an outlet on a circuit different...

Страница 3: ...consult an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs Convenience receptacles and the point where they exit fro...

Страница 4: ...d under the Annex III of the RoHS2 Directives as noted below Examples of exempted components are 1 0HUFXU LQ FROG FDWKRGH XRUHVFHQW ODPSV DQG H WHUQDO HOHFWURGH XRUHVFHQW lamps CCFL and EEFL for speci...

Страница 5: ...out prior written permission from ViewSonic Corporation Product Registration To fulfill possible future product needs and to receive additional product information as it becomes available please visit...

Страница 6: ...he image 28 Setting the presentation timer 31 Hiding the image 33 Locking control keys 33 Operating in a high altitude environment 33 Using the CEC function 34 Using the 3D functions 34 Controlling th...

Страница 7: ...rojector or remote control 7 The lamp becomes extremely hot during operation Allow the projector to cool for approximately 45 minutes prior to removing the lamp assembly for replacement 8 Do not opera...

Страница 8: ...entilation grill It is a normal phenomenon and not a product defect 20 Do not use the Security bar for transporting or installation It should be used with a commercially available theft prevention cab...

Страница 9: ...4 will perform the secondary role of restraining the projector should its attachment to the mounting bracket become loose...

Страница 10: ...splay the best picture quality only for analog signal Digital keystone correction and or 4 corner adjustment to correct distorted images Adjustable color management control for data video display Abil...

Страница 11: ...Exit Goes back to previous OSD menu exits and saves menu settings Source Displays the source selection bar Help Displays the HELP menu with a long press for 3 seconds Blank Hides the screen picture En...

Страница 12: ...ongle COMPUTER RGB PC Componenet video YPbPr YCbCr signal input socket MONITOR OUT RGB signal output socket RS 232 RS 232 control port Mini USB Mini USB port VIDEO Video input socket LAN RJ45 LAN port...

Страница 13: ...er ON COMP Selects source from COMPUTER port for display HDMI 1 Selects source from HDMI port for display HDMI 2 No function Auto Sync Automatically determines the best picture timings for the display...

Страница 14: ...makes adjustments Menu Turns on the On Screen Display OSD menu Exit Exits and saves menu settings Laser Emits visible laser pointer light for presentation purposes Aspect Displays the aspect ratio sel...

Страница 15: ...egrees perpendicular to the projector s IR remote control sensor s to function correctly The distance between the remote control and the sensor s should not exceed 8 meters 26 feet Make sure that ther...

Страница 16: ...regulations for your region Never throw the batteries into a fire There may be danger of an explosion If the batteries are drained or if you will not be using the remote control for an extended perio...

Страница 17: ...this location with the projector suspended upside down from the ceiling in front of the screen Purchase the projector ceiling mount kit from your dealer to mount your projector on the ceiling Set Fro...

Страница 18: ...mm inch mm inch mm inch mm 60 1524 94 2385 103 2623 36 914 3 6 91 4 3 6 91 70 1778 110 2782 120 3060 42 1067 4 2 106 7 4 2 107 80 2032 125 3179 138 3497 48 1219 4 8 121 9 4 8 122 90 2286 141 3577 155...

Страница 19: ...511 152 3862 53 1346 5 3 135 5 3 135 110 2794 152 3862 167 4248 58 1481 5 8 148 5 8 148 120 3048 166 4213 182 4634 64 1615 6 4 162 6 4 162 130 3302 180 4564 198 5020 69 1750 6 9 175 6 9 175 140 3556 1...

Страница 20: ...0 120 3048 157 4000 173 4400 64 1615 0 0 0 0 0 0 130 3302 171 4333 188 4767 69 1750 0 0 0 0 0 0 140 3556 184 4667 202 5133 74 1885 0 0 0 0 0 0 150 3810 197 5000 217 5500 79 2019 0 0 0 0 0 0 160 4064 2...

Страница 21: ...ections shown below some cables may not be included with the projector see Shipping contents on page 5 They are commercially available from electronics stores The connection illustrations below are fo...

Страница 22: ...omputer on page 17 2 Take a suitable VGA cable only one supplied and connect one end of the cable to the D Sub input socket of the video monitor Or if your monitor is equipped with a DVI input socket...

Страница 23: ...rojector In the unlikely event that you connect the projector to a DVD player via the projector s HDMI input and the projected picture displays wrong colors please change the color space to YUV See Ch...

Страница 24: ...ected check that the Video source device is turned on and operating correctly Also check that the signal cables have been connected correctly You need only connect to this device using a composite Vid...

Страница 25: ...on page 42 for details 3 If the projector is activated for the first time select your OSD language following the on screen instructions 4 Switch all of the connected equipment on 5 The projector will...

Страница 26: ...is the overview of the OSD menu To use the OSD menus please select your language first 1 Press Menu to turn the OSD menu on 3 Press to highlight Language and press Enter 2 Use to highlight the SYSTEM...

Страница 27: ...4 As pictured to the right the four arrow keys respectively represent 4 digits 1 2 3 4 According to the password you desire to set press the arrow keys to enter six digits for the password 5 Confirm t...

Страница 28: ...Enter a new password 5 Confirm the new password by re entering the new password 6 You have successfully assigned a new password to the projector Remember to enter the new password next time the proje...

Страница 29: ...me image distortion or loss of picture clarity See Selecting the aspect ratio on page 27 for details Changing HDMI input settings In the unlikely event that you connect the projector to a device like...

Страница 30: ...provide the best picture quality The current source information will be displayed in the upper left corner of the screen for 3 seconds The screen will display ViewSonic logo while auto adjustment is...

Страница 31: ...ed on the screen for a 45 degree angle adjustment and for a 90 degree angle adjustment press to adjust its shape and size You can press Menu or Exit to go back to a previous step A long press for 2 se...

Страница 32: ...the projector s native resolution in its horizontal width This is suitable for the incoming image which is neither in 4 3 nor 16 9 and you want to make most use of the screen without altering the imag...

Страница 33: ...ode that suits your need you can follow one of the following steps Press Color Mode to display the selection bar and press to select a desired mode or press Color Mode repeatedly Go to the IMAGE Color...

Страница 34: ...se from Whiteboard Greenboard and Blackboard The effects of these settings may vary depending on different models This function is only available when a computer input signal is selected Fine tuning t...

Страница 35: ...d If you don t need it select Off Reducing image noise Go to the IMAGE Advanced Noise Reduction menu and press This function reduces electrical image noise caused by different media players The higher...

Страница 36: ...olors Please refer to the illustration to the right for how the colors relate to each other For example if you select Red and set its range at 0 only pure red in the projected picture will be selected...

Страница 37: ...to activate sound reminder by pressing If you select On a double beep sound will be heard at the last 30 seconds of counting down up and a triple beep sound will be produced when the timer is up 8 To...

Страница 38: ...to select On 3 A confirmation message is displayed Select Yes to confirm To release panel key lock press and hold on the projector for 3 seconds You can also use the remote control to enter the SYSTE...

Страница 39: ...e device is correctly connected to the HDMI input of the projector via an HDMI cable and its CEC function is turned on Depending on the connected device the CEC function may not work Using the 3D func...

Страница 40: ...e Projector IP Address Subnet Mask Default Gateway and DNS Server settings will be displayed Note down the IP address displayed in the Projector IP Address row If the Projector IP Address still does n...

Страница 41: ...S Server information when the projector is on Controlling the projector through a web browser Once you have the correct IP address for the projector and the projector is on or in standby mode you can...

Страница 42: ...e at http www amx com 4 If your projector is connected to a network which supports Simple Mail Transfer Protocol SMTP you can configure it to alert you via email on significant events 5 The Crestron e...

Страница 43: ...XXX XXX XXX Subnet Mask XXX XXX XXX XXX Gateway XXX XXX XXX XXX DNS Server XXX XXX XXX XXX AMX device discovery N A Password Administrator N A New Password 4 Confirm Password 4 SNMP SysLocation 22 Sy...

Страница 44: ...ies according to the connectors available on the projector When you use the projector control panel or remote control to change the OSD menu settings it may take a while for the web browser to synchro...

Страница 45: ...ed for the projector vi Press Exit to go back to the remote network operation page Please pay attention to the limitation of input length including space and other punctuation keys in the list blow Ca...

Страница 46: ...SD menu and 02 for IPID 41794 for the reserved Crestron control port About Crestron RoomView setting and command method please access below website to get RoomView User Guide and more information http...

Страница 47: ...rrect connection to the projector audio input output jacks See Connection on page 16 for more details Adjusting the audio mode 1 Open the OSD menu and go to the BASIC Audio Settings Audio Mode menu 2...

Страница 48: ...unction and press Enter to execute Function bar for viewing photos Function bar for viewing documents Shows the information of this photo Rotates the file 90 degrees counterclockwise Rotates the file...

Страница 49: ...l British Excel 5 95 Up to 15MB Password protected sheets are not supported Excel 97 2000 2002 2003 Excel 2007 xlsx 2010 xlsx Office XP Excel MS PowerPoint British PowerPoint 97 Up to 19MB SlideShow o...

Страница 50: ...r and the other end to the RJ45 port on your Ethernet or router Or you can plug a USB wireless dongle to the USB WiFi socket on the projector Adjust the LAN Control Settings 4 Open the vPresenter Pro...

Страница 51: ...ge will disappear 2 Press Power or Off a second time 3 Once the cooling process finishes a Power Off Ring Tone will be heard Disconnect the power cord from the wall socket if the projector will not be...

Страница 52: ...board Aspect Ratio Auto 4 3 16 9 PG603X 16 10 PG603W Panorama PG603W 2 35 1 Anamorphic PG603W Keystone Vertical Horizontal Corner Adj Position Phase H Size Zoom OverScan Off 1 2 3 4 5 2 IMAGE Color Mo...

Страница 53: ...rt Restart Disable Enable Quick Power Off Disable Enable 4 BASIC Audio Settings Audio Mode Standard Speech Entertainment Mute On Off Audio Volume Power On Off Ring Tone On Off Presentation Timer Timer...

Страница 54: ...et Lamp Hours Lamp Hours Filter Settings Filter Mode On Off Reset Filter Hours Reset Cancel Filter Hours DCR On Off Reset Settings Reset Cancel 6 SYSTEM Language Multi language OSD selection Projector...

Страница 55: ...50 Main menu Sub menu Options 7 INFORMATION Source Color Mode Resolution Color System IP Address MAC Address Firmware Version S N...

Страница 56: ...with every key press you made until they reach their maximum or minimum This function is only available when a PC input signal is selected The adjustment range may vary under different timings Phase...

Страница 57: ...details Advanced Color See Adjusting Color on page 29 for details Tint See Adjusting Tint on page 29 for details Sharpness See Adjusting Sharpness on page 30 for details Gamma See Selecting a gamma s...

Страница 58: ...restart the projector immediately within 120 seconds after turning it off After 120 seconds if the projector is not turned on again it will directly enter the standby mode It takes some time to initi...

Страница 59: ...age 24 for details Lamp Settings Lamp Mode See Setting Lamp Mode on page 59 for details Reset Lamp Hours Resets the lamp timer after new lamp is installed For changing the lamp please contact qualifie...

Страница 60: ...ast key press The range is from 5 to 30 seconds in 5 second increments Menu Position Sets the On Screen Display OSD menu position High Altitude Mode A mode for operation in high altitude areas See Ope...

Страница 61: ...System Shows input system format IP Address Shows the IP address of your projector MAC Address Shows the MAC Address of your projector MAC Address stands for Media Access Control Address which is a p...

Страница 62: ...e stubborn dirt or stains moisten a soft cloth with water and a neutral pH detergent Then wipe the case CAUTION Never use wax alcohol benzene thinner or other chemical detergents These can damage the...

Страница 63: ...onal accessory is properly attached Failing to do so will result in a shorter lamp life Obtaining the filter hour information 1 Open the OSD menu and go to the ADVANCED Filter Settings menu 2 Press En...

Страница 64: ...wer consumption and extends the lamp operation life It is not recommended that you use the SuperEco mode for a long time To set the lamp mode go to the ADVANCED Lamp Settings Lamp Mode menu and press...

Страница 65: ...ess Enter and the Smart Energy page is displayed 3 Highlight Power Saving and press 4 When Enable is selected the projector lamp will be changed to Eco mode after no signal is detected for 5 minutes T...

Страница 66: ...tual fan speed is 25 outside the desired speed Off Red Blue Fan 3 error the actual fan speed is 25 outside the desired speed Off Red Purple Fan 4 error the actual fan speed is 25 outside the desired s...

Страница 67: ...connected to the input signal device Check the connection The input signal has not been correctly selected Select the correct input signal with the Source key on the projector or remote control Cause...

Страница 68: ...63 Specifications Dimensions 294 mm W x 110 mm H x 218 mm D Excluding extrusions Ceiling mount installation 218 110 294 Unit mm 90 60 61 199 Ceiling mount screws M4 x 8 Max L 8 mm Unit mm...

Страница 69: ...NEC X3 F4 28 D7 D ECO Eco mode NEC X3 F4 2B D4 Menu NEC X3 F4 30 CF Source NEC X3 F4 40 BF Pattern NEC X3 F4 55 AA HDMI MDMI 1 NEC X3 F4 58 A7 HDMI 2 NEC X3 F4 59 A6 Volume NEC X3 F4 82 7D Volume NEC...

Страница 70: ...83F4 Code 2 93F4 Code 3 A3F4 Code 4 B3F4 Code 5 C3F4 Code 6 D3F4 Code 7 E3F4 Code 8 F3F4 Pin Description Pin Description 1 NC 2 RX 3 TX 4 NC 5 GND 6 NC 7 RTSZ 8 CTSZ 9 NC RS 232 protocol Baud Rate 115...

Страница 71: ...4 0x6B Read Splash Screen status 0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x11 0x0A 0x68 Quick Power Off Write Quick Power Off Off 0x06 0x14 0x00 0x04 0x00 0x34 0x11 0x0B 0x00 0x68 Quick Power Off On 0...

Страница 72: ...0x12 0x20 0x02 0x80 Frame Packing 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x20 0x03 0x81 Top Bottom 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x20 0x04 0x82 Side by Side 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x20 0x...

Страница 73: ...5 Horizontal position shift left 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x06 0x00 0x64 Read Horizontal position 0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x12 0x06 0x65 Vertical position Write Vertical posi...

Страница 74: ...07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x12 0x0B 0x6A Primary Color Write Primary color R 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x10 0x00 0x6E Primary color G 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x10 0x01...

Страница 75: ...0x34 0x13 0x01 0x05 0x65 Read Source 0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x13 0x01 0x61 Quick Auto Search Write Quick Auto Search on 0x06 0x14 0x00 0x04 0x00 0x34 0x13 0x02 0x01 0x62 Quick Auto Se...

Страница 76: ...0 0x04 0x00 0x34 0x15 0x00 0x0b 0x6C 0x06 0x14 0x00 0x04 0x00 0x34 0x15 0x00 0x0c 0x6D 0x06 0x14 0x00 0x04 0x00 0x34 0x15 0x00 0x0d 0x6E 0x06 0x14 0x00 0x04 0x00 0x34 0x15 0x00 0x0e 0x6F 0x06 0x14 0x0...

Страница 77: ...ead Read error status 0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x0C 0x0D 0x66 Brilliant Color Write Brilliant Color 0 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x0F 0x00 0x6D Brilliant Color 1 0x06 0x14 0x00...

Страница 78: ...Screen color Off 0x06 0x14 0x00 0x04 0x00 0x34 0x11 0x32 0x00 0x8F Blackboard 0x06 0x14 0x00 0x04 0x00 0x34 0x11 0x32 0x01 0x90 Greenboard 0x06 0x14 0x00 0x04 0x00 0x34 0x11 0x32 0x02 0x91 Whiteboard...

Страница 79: ...0x34 0x02 0x04 0x0B 0x5D Down 0x02 0x14 0x00 0x04 0x00 0x34 0x02 0x04 0x0C 0x5E Left 0x02 0x14 0x00 0x04 0x00 0x34 0x02 0x04 0x0D 0x5F Right 0x02 0x14 0x00 0x04 0x00 0x34 0x02 0x04 0x0E 0x60 Source 0x...

Страница 80: ...1280 x 768 15 9 60 1280 x 800 16 10 60 75 85 1360 x 768 16 9 60 Quad VGA 1280 x 960 4 3 60 85 SXGA 1280 x 1024 5 4 60 WXGA 1366 x 768 16 9 59 7 SXGA 1400 x 1050 4 3 60 WXGA 1440 x 900 16 10 60 UXGA 16...

Страница 81: ...60 Quad VGA 1280 x 960 4 3 60 SXGA 1280 x 1024 5 4 60 WXGA 1366 x 768 16 9 59 7 SXGA 1400 x 1050 4 3 60 WXGA 1440 x 900 16 10 60 WSXGA 1680 x 1050 16 10 60 HDTV 1080p 1920 x 1080 16 9 50 60 HDTV 1080...

Страница 82: ...signals are supported for Frame Sequential format only HDMI 3D In Frame packing format Signal Resolution dots Aspect Ratio Refresh Rate Hz 1080p 1920 x 1080 16 9 23 98 24 720p 1280 x 720 16 9 50 59 94...

Страница 83: ...080i 1920 x 1080 16 9 50 60 HDTV 720p 1280 x 720 16 9 50 60 SDTV 480p 720 x 480 4 3 16 9 60 SDTV 576p 720 x 576 4 3 16 9 50 SDTV 480i 720 x 480 4 3 16 9 60 SDTV 576i 720 x 576 4 3 16 9 50 Composite vi...

Страница 84: ...RGB in S Video Composite input 1 Audio in 1 RCA R L Mini USB 1 firmware upgrade HDMI 1 4a 1 HDMI MHL USB A 1 USB reader Output connector RGB out 1 USB A Mini USB 5V 1 5A Audio out 1 Speaker 10 W Cont...

Страница 85: ...80 Operating Relative Humidity 10 90 without condensation...

Страница 86: ...Disclaimer ViewSonic Corporation makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties merchantability or fit...

Страница 87: ...9 service in viewsonic com Korea ap viewsonic com kr T 080 333 2131 service kr viewsonic com Latin America www viewsonic com la C http www viewsonic com la soporte servicio tecnico soporte viewsonic c...

Страница 88: ...ing the lamp one 1 year for labor and ninety 90 days IRU WKH RULJLQDO ODPS IURP WKH GDWH RI WKH UVW FRQVXPHU SXUFKDVH Other regions or countries Please check with your local dealer or local ViewSonic...

Страница 89: ...ges based XSRQ LQFRQYHQLHQFH ORVV RI XVH RI WKH SURGXFW ORVV RI WLPH ORVV RI SUR WV ORVV RI business opportunity loss of goodwill interference with business relationships or other commercial loss even...

Страница 90: ...es How to get service For information about receiving service under warranty contact ViewSonic Customer Support Please refer to the attached Customer Support page You will need to provide your product...

Страница 91: ...954 E Mail Cefeo soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquevedo c...

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