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Troubleshooting

Problem/Symptom

Cause

Action/Cure

Electric Water 

Heater fail to 

operate, no power.

Interrupted power 

supply.

Electric Water Heater 

malfunction.

Check the wire connection and main power 

supply. If it still fail to operate, contact 

Viessmann Customer Service Call Centre.
Check other appliances are having same 

phenomenal and contact local Electricity Supply 

Company. If it still fail to operate, contact 

Viessmann Customer Service Call Centre.

Water too hot.

Not enough water 

flowing through the 

shower.

Increase flow rate via water flow controler or 3 

in 1 Stop valve.
Blocked of shower head - clean or replace.

Blockage in water 

supply.

Check if 3 in 1 stop valve are fully turns on.

Cleaning Mesh Filter and Built In Filter. 

Incoming water 

temperature too high.

Reduce the setting temperature via 

temperature adjuster.

Water hot after 

close and reopen 

of 3 in 1 Stop 

Valve or Water 

Tap.

Water temperature 

higher than set 

temperature when 3 in 

1 Stop Valve or Water 

Tap is OFF a while 

and reopen again.

Water too cool or 

cold.

Too much water flow. Reduce flow rate via water flow controller or 3 

in 1 Stop Valve.

Water pressure below

minimum required and

water heater not 

function. 

Check water supply from mains or tank fed. If 

tank fed, replumb to mains water supply and 

check if the water pressure is enough. If mains 

fed, make sure that mains 3 in 1stop valve is 

fully turns on and that there are no other 

restrictions in the water supply while water 

heater is in use. 

Avoid shower with water output during that 

period. Let the water flow few seconds before 

continue bathing. 

Содержание VITOWELL EASY P1

Страница 1: ...VITOWELL EASY P1 117 mm VITOWELL EASY P1 Instant Water Heater Operation Manual ...

Страница 2: ...er Holder 8 Slider Rail 9 PVC Hose 10 Soap Tray 11 Heater Base 12 Thermostat 13 Heater Tank 14 Terminal Block 15 Main PCB Board 16 Water Outlet Connection 17 TRIAC 18 Water Inlet Connection 19 Flow Sensor 20 Mesh Filter 21 LED Board 22 Thermistor Parts Identification 1 2 3 4 11 12 13 14 15 16 17 18 19 21 4 22 4 20 5 6 8 9 10 7 22 ...

Страница 3: ...ave any doubt The appliance must be earthed Improper grounding could cause electric shock If any of the following conditions occur immediately switch off the mains and contact the sales agent for repair Never attempt to repair the unit yourself If the heater begins to make an odd noise smell or smoke Water temperature can not be controlled If the instant water heater shows signs of a distinct chan...

Страница 4: ...er position should be1 5m above the bathroom floor Mark 2 screw points of the Slider Rail beside the heater It is recom mended that the top of the portion is in level with the top of Instant Water Heater Use 6mm diameter drill and make the wall plug holes in depth of 34mm Insert the wall plugs and mount the Instant Water Heater firmly in position with the screws provided Insert the Shower Holder a...

Страница 5: ...he Mesh Filter between the heater unit inlet pipe and incoming water pipe Turn on the water mains to drain out all plumbing dirts at the same time fill up the heater tank THE HEATER TANK MUST BE FILLED UP WITH WATER BEFORE TURNING ON THE ELECTRICITY SUPPLY TO PREVENT ANY DRY BURNT DAMAGE TO THE HEATING ELEMENT Connect the PVC Hose and Handshower to the outlet of the Instant Water Heater be sure to ...

Страница 6: ...C TION IS CORRECT and replace the cover Fix back the Screw A Position At Off Electrical Installation FUSE ON OFF Fuse Distributor Board Miniature Circuit Breaker MCB Double PVC cable over 2 5mm ON OFF Double Pole Switch Cable NOTE Refer to Table 1 for electrical loading and correct size of wire conductor BROWN LIVE L or RED BLUE or BLACK NEUTRAL N GREEN EARTH or GREEN YELLOW This appliance must be...

Страница 7: ...ed in clockwise direction the hotter the shower is The shower might not be hot enought even at MAX position if incoming water supply from the mains is too cold or pressure water is too high In this case you may adjust the Stop Valve to reduce the water inflow in order to get the desired showering temperature Switch OFF the electricity supply after shower MalaysiaModal Voltage AC Power kW Current A...

Страница 8: ...e soft brush from time to time Recommended once a week Note Take care not to damage the holes of the Handshower Head during cleaning This innovative adjustable Handshower has 5 different spray actions STANDARD SOOTHE JUMBO MIX MASSAGE The actions are described as above ...

Страница 9: ...anic solution to clean the set use only a damp cloth with mild detergent CLEAN THE FILTER REGULARLY There are two filters located at the stop valve one is Mesh Filter installed at the incoming water supply another one is the built in filter as shown Clean the Mesh Filter regularly to prevent blockage Remove the built in filter by turn it anti clockwise as shown Take out the Filter and flush it wit...

Страница 10: ...on Cleaning Mesh Filter and Built In Filter Incoming water temperature too high Reduce the setting temperature via temperature adjuster Water hot after close and reopen of 3 in 1 Stop Valve or Water Tap Water temperature higher than set temperature when 3 in 1 Stop Valve or Water Tap is OFF a while and reopen again Water too cool or cold Too much water flow Reduce flow rate via water flow controll...

Страница 11: ...r failure other than detailed in the fault finding page please contact Viessmann Customer Service Call Centre for advice Problem Symptom Cause Action Cure Incoming water flow too low Adjust the 3 in 1 Stop valve Electrical malfunction of Electric Water Heater Contact Viessmann Customer Service Call Centre Safety Thermostat cut out operated Safety Thermostat cut out operated Contact Viessmann Custo...

Страница 12: ...Electrical Specification 0 1 Bar 10kPa Min INLET WATER PRESSURE 210 x 343 x 87 mm 2 1 6 Kg No Pump Max INLET WATER PRESSURE 6 Bar 0 6MPa 3 3kW 230Va c 50 60Hz ...

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