6
Troubleshooting
When fail to receive notifications
For Android Devices:
Enter into
“Push Message” to check whether software is added into push list, tap “+” to
add the software for notification.
For iOS devices:
Ignore Smartband with your device Bluetooth and restart the smartphone to launch app
again to pair with Smartband.
Use with Care
1.
Keep the device or accessories out of the reach of children and pets.
2.
The Smartband is waterproof IP65 grade for water splashes, rain, and hands washing.
DO NOT wear it when showering, swimming or diving.
3.
Avoid using or storing the device in extreme hot or cold temperatures.
4.
Any abuse or improper using may damage the inside digital circuit or the hardware.
5.
Daily chemicals such as detergent or hand cleanser may damage both the device and
wristband.
6.
NEVER put your hands near any heating equipment when wearing it.
7.
NEVER put your device near heating equipment such as Microwave oven,
over-heating may cause explosion.
Limited Warranty
As a non-
retail original developer and manufacturer, Vidonn™ does not accept any direct
Warranty Claims from individual customers.
1. Any complaint of the buyer shall only be considered if received from the distributors /
dealers of Vidonn™, and buyer's warranty claims are limited to repair or replacement at
our choice.
2.
Vidonn™ Warranty terms as following:
A. Host device: 1-year since shipment.
B. Wristband is excluded due to worn.
