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Fax Server ISDN manual  ©-Vidicode 2006 

79

9  Fax Recording 

9.1  Introduction  

One of the important functions of a Fax Server is to create a complete 

archive of all faxes that are sent or received by your organisation. This would 

work if the organisation would only use the Fax Server and no other 

equipment to send and receive faxes. This however can not always be 

maintained because a traditional fax machine is very convenient to send 

paper documents such as a handwritten letters or forms that have been filled 

in by hand. 

 

The solution to include those fax transmissions in the fax archive is that the 

Fax Server is recording them. The Fax Server Access System software for 

MS Windows can convert these recordings back to the original document. 

They are then included in the archive as if they were sent from the Fax 

Server. 

 

Incoming faxes can be recorded also, although this is less common because 

most users prefer the Fax Server to receive faxes on. 

 

Important:

 The conversion of recorded faxes is an option to the Fax Server 

Access system, so it may not be available on your system. Check with your 

dealer for more information or pricing. 

 

9.2  Configuration of fax recording 

There are three modest requirements to get fax recording working: 

 

The Fax Server must be configured in pass through mode (stand alone 

mode Off).   

  The fax machine must be connected behind the Fax Server on the 

extension of the PBX 

  The 

external

 number list must be filled in with the numbers of the 

extensions that are used by your fax machines. 

When the extension number of your fax machine is in the external number 

list, all connections of the fax machine (incoming as well as outgoing) will be 

recorded. External numbers can also be used. This would be in the rare 

case that you would only want to record connections with some fax 

machines. 

 

The steps to follow to configure fax recording are: 

 

Содержание ISDN 19

Страница 1: ...Vidicode 2006 D i t d o c u me n t wo r d t ua a n g e b o d e nd o o r T e l e c o mH u n t e r D z a k e l i j k eT e l e c o m we b s h o p T 0 8 87 4 6 34 4 4 s a l e s T e l e c o mH u n t e r n...

Страница 2: ...e 2006 2 D i t d o c u me n t wo r d t ua a n g e b o d e nd o o r T e l e c o mH u n t e r D z a k e l i j k eT e l e c o m we b s h o p T 0 8 87 4 6 34 4 4 s a l e s T e l e c o mH u n t e r n l www...

Страница 3: ...5 Alfa Numerical keys 6 CryptoCard reader 7 CD Recorder 8 Recorder keys 9 Speakerphone key 10 Volume adjustment D i t d o c u me n t wo r d t ua a n g e b o d e nd o o r T e l e c o mH u n t e r D z a...

Страница 4: ...r 2 Backlight Display 3 Menu keys 4 Function keys 5 Alfa Numerical Recorder keys D i t d o c u me n t wo r d t ua a n g e b o d e nd o o r T e l e c o mH u n t e r D z a k e l i j k eT e l e c o m we...

Страница 5: ...3 5 mm mini jack 4 Ethernet LAN RJ45 5 RS 232 9 pin female serial connector 6 ISDN PRI Out RJ45 7 ISDN PRI In RJ45 D i t d o c u me n t wo r d t ua a n g e b o d e nd o o r T e l e c o mH u n t e r D...

Страница 6: ...mini jack 3 Ethernet LAN RJ45 4 RS 232 9 pin female serial connector 5 ISDN PRI Out RJ45 6 ISDN PRI In RJ45 D i t d o c u me n t wo r d t ua a n g e b o d e nd o o r T e l e c o mH u n t e r D z a k e...

Страница 7: ...4 RS 232 serial connection 5 Ethernet LAN 6 ISDN BRI 4 7 ISDN BRI 3 8 ISDN BRI 2 9 ISDN BRI 1 D i t d o c u me n t wo r d t ua a n g e b o d e nd o o r T e l e c o mH u n t e r D z a k e l i j k eT e...

Страница 8: ...32 serial connection 4 Ethernet LAN 5 ISDN BRI 4 6 ISDN BRI 3 7 ISDN BRI 2 8 ISDN BRI 1 D i t d o c u me n t wo r d t ua a n g e b o d e nd o o r T e l e c o mH u n t e r D z a k e l i j k eT e l e c...

Страница 9: ...sktop model Function keys on 19 model D i t d o c u me n t wo r d t ua a n g e b o d e nd o o r T e l e c o mH u n t e r D z a k e l i j k eT e l e c o m we b s h o p T 0 8 87 4 6 34 4 4 s a l e s T e...

Страница 10: ...a numerical functions D i t d o c u me n t wo r d t ua a n g e b o d e nd o o r T e l e c o mH u n t e r D z a k e l i j k eT e l e c o m we b s h o p T 0 8 87 4 6 34 4 4 s a l e s T e l e c o mH u n...

Страница 11: ...es can shorten the life of electronic devices and distort or melt plastic parts Keep the Fax Server away from excessive dust and dirt that can cause premature wear of parts Do not use harsh chemicals...

Страница 12: ...e 2006 12 D i t d o c u me n t wo r d t ua a n g e b o d e nd o o r T e l e c o mH u n t e r D z a k e l i j k eT e l e c o m we b s h o p T 0 8 87 4 6 34 4 4 s a l e s T e l e c o mH u n t e r n l ww...

Страница 13: ...text 34 4 3 Dial prefix 34 4 4 Stand Alone Mode 35 4 5 Connection BRI only 36 4 6 Total Lines BRI only 36 4 7 Max Fax Lines 36 4 8 Max Rx Fax Lines 37 4 9 Max Tx Fax Lines 37 4 10 Tx Retries 37 4 11 T...

Страница 14: ...to the internal number list 58 6 1 2Delete a number from the fax number list 59 7 Managing Users 61 7 1 Introduction 61 7 2 Installation of Fax Server Setup 62 7 3 Software updates 62 7 4 Setting up a...

Страница 15: ...uction 79 9 2 Configuration of fax recording 79 10 Acknowledgements 81 10 1 Guarantee 81 10 2 Liability 81 11 INDEX 83 D i t d o c u me n t wo r d t ua a n g e b o d e nd o o r T e l e c o mH u n t e...

Страница 16: ...e 2006 16 D i t d o c u me n t wo r d t ua a n g e b o d e nd o o r T e l e c o mH u n t e r D z a k e l i j k eT e l e c o m we b s h o p T 0 8 87 4 6 34 4 4 s a l e s T e l e c o mH u n t e r n l ww...

Страница 17: ...t has SendFax software installed On the PC the SendFax software behaves as a printer SendFax software transfers the file over the network to the Fax Server which in turn takes care of the actual fax t...

Страница 18: ...cause of the interface to the telephone network The model for primary rate can send and receive on up to 16 channels simultaneously It has only one line port The model for basic rate is available for...

Страница 19: ...s power supply adapter and cable two 8 wire cables with RJ45 connectors CD with software CD recordable only with CD option This manual The Fax Server ISDN PRI 19 model comes with the following parts M...

Страница 20: ...dapter 2 or 4 CD with software CD recordable only with CD option This manual Please note For some countries we do not supply a mains cable with our product Australia Switzerland The reason for this is...

Страница 21: ...power supply On the 19 model The Fax Server is powered through a line cord The power supply is internal The unit does not have an On Off switch the Fax Server is turned on by connecting the mains cab...

Страница 22: ...shown in the figure below It is possible that you do not want to connect the PBX together with the Fax Server on one line because you want to use the line for faxing only In this case the PBX and the...

Страница 23: ...les of a possible setup of the Fax Server PRI D i t d o c u me n t wo r d t ua a n g e b o d e nd o o r T e l e c o mH u n t e r D z a k e l i j k eT e l e c o m we b s h o p T 0 8 87 4 6 34 4 4 s a l...

Страница 24: ...cording You must always use the supplied T splitters to connect to the ISDN S0 line The T splitter is marked that it is made for a Call Recorder The reason is that the T splitter was indeed originally...

Страница 25: ...a possible setup of the Fax Server ISDN Basic Rate D i t d o c u me n t wo r d t ua a n g e b o d e nd o o r T e l e c o mH u n t e r D z a k e l i j k eT e l e c o m we b s h o p T 0 8 87 4 6 34 4 4...

Страница 26: ...lied in the box to connect to the TE port of the T adapter and use the short cable to connect the port ISDN of the T adapter to Port 1 to 4 of the Fax Server D i t d o c u me n t wo r d t ua a n g e b...

Страница 27: ...onnecting the Fax Server The connection is the same as above Use the long cable supplied in the box to connect to the TE port of the T splitter and use the short cable to connect the port ISDN of the...

Страница 28: ...s is used for recording fax transmissions of other fax machines In this case the connection again is the same as above but all terminal equipment TE that must be recorded is connected to the TE port o...

Страница 29: ...ey followed by a sequence of menu keys of which the function is determined by the text in the display The use of function keys and menu keys is as follows Function keys The most frequently used functi...

Страница 30: ...embracing menu STOP in the display indicates the absence of an embracing menu Press STOP to return to operating mode of the Fax Server CHANGE will toggle the item in the display between On and Off In...

Страница 31: ...d write During initialization the display will show Initialising CD At this point the Fax Server cannot be used for any other functions The initialization of the CD may take up to 30 seconds D i t d o...

Страница 32: ...e 2006 32 D i t d o c u me n t wo r d t ua a n g e b o d e nd o o r T e l e c o mH u n t e r D z a k e l i j k eT e l e c o m we b s h o p T 0 8 87 4 6 34 4 4 s a l e s T e l e c o mH u n t e r n l ww...

Страница 33: ...oll through the menu items The following sequence of menu items will appear 4 1 Fax ID The Fax ID is the identification of the fax machine When a fax is transmitted between two fax machines they both...

Страница 34: ...ext Press STORE to save the Top text Press NEXT to move on to the next menu item 4 3 Dial prefix The dial prefix is a standard number sequence that must be dialed before an external number can be reac...

Страница 35: ...the line the Stand Alone Mode setting has to be turned On Stand Alone Mode Off NEXT CHANGE STOP Set the Stand Alone Mode Press CHANGE to enable Stand Alone Mode Please Note If the Fax Server is in ser...

Страница 36: ...only The Total Lines property determines the number of lines that can be occupied by the Fax Server BRI counted from port 1 to 8 for sending Lines are counted from port ISDN 1 to ISDN 4 This property...

Страница 37: ...Fax Lines number Press or to change the number of lines Press NEXT to move on to the next menu item 4 9 Max Tx Fax Lines The maximum Tx Fax Lines fixes the maximum number of lines that can be used by...

Страница 38: ...termines the time the Fax Server will wait for the remote fax machine to answer the call Tx Answer Timeout 60s NEXT CHANGE STOP Set the Tx Answer Timeout Press or to change the Tx Answer Timeout Press...

Страница 39: ...Press NEXT to move on to the next menu item 4 15Fax to printer Fax to Printer allows for automatic printing of faxes Network setting of the printer are described in 5 16 Fax to Printer All NEXT CHANGE...

Страница 40: ...to select the CD Copy Time Press NEXT to move on to the next menu item 4 18Protect the Fax Server with a Password The Fax Server can be protected with a password against unauthorized use When passwor...

Страница 41: ...EM Enter the password and press CONTINUE Press NEXT 11 x Password active Yes NEXT CHANGE STOP Disable the Password Press CHANGE to disable the password Press STOP to save and exit the menu The passwor...

Страница 42: ...ss softkey STORE to store the changes or press softkey CANCEL to return to previous values 4 21Set the Language You can select the language of your choice Several languages are available in the Fax Se...

Страница 43: ...dly to scroll through the menu items The following sequence of menu items will appear 5 1 FTP user The FTP user is the administrator user name of the Fax Server It can be used in the Fax Server Access...

Страница 44: ...rd Use the numerical keys to enter the FTP password Press STORE to save the FTP password Press NEXT to move on to the next menu item 5 3 FTP port FTP port is the port number through which the Fax Serv...

Страница 45: ...must be enabled In case it is not used it must be disabled Use DHCP server No NEXT CHANGE STOP Use of the DHCP server Press CHANGE to enable DHCP server Use DHCP server Yes NEXT CHANGE STOP Use of the...

Страница 46: ...net mask is used by the Fax Server if access outside the network is required In this case the gateway will need to be entered as well In case the used SMTP server is not on the local network the IP ma...

Страница 47: ...Server Gateway 00 000 000 000 STORE CANCEL Enter the Gateway of the Fax Server Use the numerical keys to enter the Gateway of the Fax Server Press STORE to save the Gateway of the Fax Server Press NE...

Страница 48: ...s is known This might be the email address of the person who is responsible for the Fax Server The email address to be filled in here is this default email address Email NEXT CHANGE STOP Set the Email...

Страница 49: ...he next menu item 5 11SMTP server IP address The Fax Server uses the IP address of the SMTP server to send Email In case a local SMTP server is used the IP number can be entered directly In case of an...

Страница 50: ...this value is not explicitly changed in the SMTP server SMTP server port 25 NEXT CHANGE STOP Set the SMTP server port number Press CHANGE to change the SMTP server port number SMTP server port STORE C...

Страница 51: ...our provider for more information Usually the IP address of the SMTP server is enough and the domain name is left empty Domain NEXT CHANGE STOP Set the domain of the SMTP server Press CHANGE to enter...

Страница 52: ...DNS server Press NEXT to save and move on to the next menu item 5 16Printer address In case automatic printing has been enabled a printer address has to be specified Printer addr NEXT CHANGE STOP Set...

Страница 53: ...Printer port Use the numerical keys to enter the Printer port Press STORE to save the Printer port Press NEXT to save and move on to the next menu item 5 18Printer queue In case automatic printing ha...

Страница 54: ...0 000 000 000 STORE CANCEL Enter the IP address of the NTP server Use the numerical keys to enter the IP address of the NTP server Press STORE to save the IP address of the NTP server Press NEXT to sa...

Страница 55: ...GMT correction 00 00 NEXT CHANGE STOP Send Start Time Press CHANGE to set GMT correction Keep pressing CHANGE to increase the correction It will start with 1 00 keep pressing CHANGE to increase After...

Страница 56: ...ly be done when advised by a service engineer to solve problems Service timer Auto CHANGE STOP Set the Service timer Press CHANGE to change the Service timer The following settings are available S1 S5...

Страница 57: ...s nothing more then a list of numbers that the Fax Server will answer to These numbers must be supplied to you by the telephony provider In some instances you get many of numbers for one line or bundl...

Страница 58: ...umber lists Press NEW to add a new fax number to the list Number STORE CLEAR CANCEL Enter the fax number Press STORE to add a new fax number to the list and continue with the email address Important W...

Страница 59: ...ber List menu Fax Number Lists INTERN ERTERN STOP The Fax number lists Press INTERN or EXTERN faxes company com 123456 NEW DELETE STOP The Fax number lists Use the and keys to scroll through the fax n...

Страница 60: ...e 2006 60 D i t d o c u me n t wo r d t ua a n g e b o d e nd o o r T e l e c o mH u n t e r D z a k e l i j k eT e l e c o m we b s h o p T 0 8 87 4 6 34 4 4 s a l e s T e l e c o mH u n t e r n l ww...

Страница 61: ...erver Setup application for MS Windows is the tool for the network manager to create the internal number list via the LAN and to manage the FTP accounts There is no tool on the keyboard of the Fax Ser...

Страница 62: ...software to the latest revision The Fax Server Setup application can be updated via internet Choose Help in the main menu and select Check for update A new dialog opens where the current version is di...

Страница 63: ...4 Setting up a Fax Server When the program is started the following dialog appears Enter the Fax Server IP address The port setting on the Fax Server is default set to 21 Select the UserID s tab The F...

Страница 64: ...User ID s tab after the connection has terminated The user list as on the Fax Server is now displayed If there is no user list present on the Fax Server the dialog will be blank D i t d o c u me n t...

Страница 65: ...elephone number which is used as a fax number of the user Important When entering fax numbers you can decide to include or exclude the area code Do not use leading zero s Keep it the same for all user...

Страница 66: ...kboxes of existing users in the list to enable access to the faxes of said users Click OK to finish 7 7 Edit a user profile A user profile is edited much the same way as creating a new user Select a u...

Страница 67: ...ax Server the list needs to be transferred to the Fax Server Press Update Fax Server to transfer the user profiles to the Fax Server D i t d o c u me n t wo r d t ua a n g e b o d e nd o o r T e l e c...

Страница 68: ...e 2006 68 D i t d o c u me n t wo r d t ua a n g e b o d e nd o o r T e l e c o mH u n t e r D z a k e l i j k eT e l e c o m we b s h o p T 0 8 87 4 6 34 4 4 s a l e s T e l e c o mH u n t e r n l ww...

Страница 69: ...model and on the 19 model Archive or is the fax archive of sent and received faxes It contains fax information and can be used to copy faxes to CD To access the queues on a desktop model To Email func...

Страница 70: ...aragraphs 8 1 1 and 8 1 2 Faxes in the archive can be sent again as fax see 8 3 or through email see 8 2 8 1 1 Received faxes Open the Fax Archive and press RECEIVED to open the received faxes archive...

Страница 71: ...eived between 13 00 and 13 59 hours for the specified date or date range Press SEARCH to search for the entered search string It is possible to further refine your search according to Fax ID Enter a t...

Страница 72: ...enter wildcards for the date e g It is possible to further refine your search according to Time Press the TIME key Enter a time to search for Use wildcards star key to expand your search criteria e g...

Страница 73: ...can be sent to any Email address Select a fax in the Received or Sent archive Press the function key on a desktop model Press the function key on a 19 model Email STORE CLEAR BACK Email a fax from the...

Страница 74: ...e Enter the fax number Press STORE to place the fax in the queue The fax queue is automatically processed every 5 minutes 8 4 The CD menu The following paragraphs describe the operation of the CD func...

Страница 75: ...ory Creating a directory on the CD is done to make the CD usable for the PC Enter the disk menu and press NEXT once The display will show Create CD Directory NEXT EJECT START STOP Press START to start...

Страница 76: ...show Erase CD Re Writable NEXT EJECT START STOP Press START to proceed erasing the CD The display will show Erase CD Re Writable QUICK FULL BACK Press QUICK or FULL to proceed Choose QUICK to erase th...

Страница 77: ...ake a few seconds for the Fax Server to recognize the CD The display will show Software update YES Start NO Press YES to start the software update While searching for the update the display will show...

Страница 78: ...will remain intact after the software update 8 5 Disk info To show the free disk space of the Fax Servers hard disk on the bottom line of the display Press the Disc function key on the desktop model P...

Страница 79: ...faxes on Important The conversion of recorded faxes is an option to the Fax Server Access system so it may not be available on your system Check with your dealer for more information or pricing 9 2 C...

Страница 80: ...list Number STORE CLEAR CANCEL Enter the fax number Press STORE to add a new fax number to the list and continue with the email address Note It is possible to use wildcards as part of an external fax...

Страница 81: ...cover any costs resulting from the breakdown of the Fax Server The Fax Server has various extra features that have not been described in this manual Additional information about this is given in a tec...

Страница 82: ...e 2006 82 D i t d o c u me n t wo r d t ua a n g e b o d e nd o o r T e l e c o mH u n t e r D z a k e l i j k eT e l e c o m we b s h o p T 0 8 87 4 6 34 4 4 s a l e s T e l e c o mH u n t e r n l ww...

Страница 83: ...er Fax Server 41 Function keys 27 Function keys 8 G Gateway 45 guarantee 79 I Index 80 Initialize CD 29 Introduction 15 IP address Fax Server 43 L Language Fax Server 40 liability 79 M Menu keys 27 Me...

Страница 84: ...update 75 subnet mask 44 T TelNet 53 top line 32 U User interface 27 V volume 37 W wildcards 69 70 D i t d o c u me n t wo r d t ua a n g e b o d e nd o o r T e l e c o mH u n t e r D z a k e l i j k...

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