Vidiamo limo, Руководство пользователя

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Warranty and after sales service
As a manufacturer, VIDIAMO guarantees that with normal use, the products work without any
problem for a period of two years from the date of purchase, in accordance with instructions and
technical specifications of the product. The labels affixed on the products with serial numbers shall
not be removed, in any case. If the label of the product is removed, the warranty is no longer valid.
THE MANUFACTURER’S WARRANTY WILL NOT APPLY IN THE FOLLOWING CASES :
• In case of modifications or repairs of the product without the prior written permission
by VIDIAMO.
• If the defects come from negligence or an accident and/or use or maintenance not
in accordance with instructions in the user guide.
• If the Serial number of the product is damaged or removed.
• If the damages are caused by an abnormal wear of the Product.
• In case of incorrect mounting or installation of parts from other manufacturers
non-compatible with the Product.
• In case of accidental or unintentional damage, misuse or neglect.
• In case of improper storage or maintenance of the Product.
• In case of defect, damage or wear on the handlebar or textiles, resulting from normal
daily use of the Product.
• In case of holes or tears on the tires.
WARRANTY COVERAGE
THE MANUFACTURER’S WARRANTY APPLIES TO ALL THE PRODUCTS OF THE bRAND
VIDIAMO. FOr The STrOLLerS, IT COVerS :
• All manufacturer’s defects on the chassis, frame and wheels.
• All the textiles pieces and harness of the VIDIAMO strollers.
The VIDIAMO warranty is limited to replacement or repair of the defective parts, free
of charge. If the repair is covered by the manufacturer’s warranty, VIDIAMO will bear
the transportation costs and risks to and from the authorized retailer from whom
the purchaser bought the product.
Any part, replaced or repaired product will be covered during the remaining time of
the original product’s warranty. Under the warranty, VIDIAMO cannot be responsible
for defects in products that have not been purchased from authorized retailers (list
of authorized retailers on www.vidiamo.com website).
• In case of damage caused by repairs carried out by unauthorized persons,
or improper disassembly of the Product.
Warranty claims the manufacturer’s warranty is not transferable in any case and can only
be used by the first owner of the Product. VIDIAMO has guarantee obligations only if the
client can present proof of purchase mentioning the date of purchase. In case of claiming
the manufacturer’s warranty, the customer must report any defect to the Authorized retailer,
who is the first contact in this case. Any defect must be reported by the customer to the
Authorized retailer within twenty days of its discovery.