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Program your remote to get started,  

it’s really easy.

Troubleshooting

Your remote is already programmed  
to  control your Terminal.
 Follow the 
steps  below to program your remote to 
your TV.

HERE’S HOW:

1.  Install the batteries.
2.  Find the manufacturer’s code for your       

TV (see other side).

3.  Turn on your TV.
4.  Press and hold the SET button until the  

red light flashes twice, then release.

5.  Enter the first manufacturer’s code      

you found in step 2 (the red light will      
flash twice).

6.  Press the POWER button. If the TV      

turns off, make sure that the VOL+/-  
and MUTE buttons also work. If so,      
you’re all set!

7.  If not, repeat these steps using the      

next manufacturer’s code (you may      
need to try several codes before finding     
the one that works). 

CAN’T FIND YOUR CODE?

If you can’t program your remote  using 

the codes on the back, follow the  steps 

below.
1. Turn on your TV.
2.  Press and hold the SET button un-

til      the red light flashes twice, then 

release.

3.   Enter  9-9-1 (the red light will 

flash twice).

4.   Press  CH+ multiple times until the TV      

turns off.

5.  Once the TV turns off, press SET.

SAVE YOUR TV CODE

For future reference, write the valid 

 manufacturer’s code for your TV here:

Q.  Why does the red light display one 

long flash during programming?

A.  You may have entered the wrong code. 

Make sure the code matches the 

manufacturer of your TV and try  

 programming it again.

Q.  Why does my red light flash, but when

 

I press a key, nothing happens?

A.  Make sure the remote control is aimed at 

your home entertainment  device and is 

no further than 4.5 metres (15 feet) away. 

Also, make sure your Terminal isn’t being 

blocked by anything.

Q.  Why isn’t there any volume or  sound?
A.  Try pressing the MUTE button to restore 

sound.

Q.  Can I program this remote to control

 

my DVD player or other device?

A.  This remote is designed to control your 

Terminal as well as the volume on your 

TV. The remote cannot be  programmed 

to other devices.

For FAQs  

and additional support, visit

www.videotron.com/ 

simplifiedremote

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