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There are four possible channels for the wireless A/V system.  Any of the four can be 

used, but the receiver must be on the same channel as the transmitter to receive the audio 
and video.  The channel selector is on the side of the receiver.  The channel selector for 
the transmitter is under the plastic cap.  Only one of the switches should be in the ON 
position at a time, the rest should be OFF.  The switch that is in the ON position is the 
selected channel. 

The wireless transmission is omni directional, however best results may be obtained 

when the transmitter and receiver are facing each other.  Obstructions such as walls and 
floors may decrease the maximum distance between the receiver and transmitter.  
Interference and noise may be noticed when other transmitters are in use, such as cordless 
phones, microwaves, aircraft radar, etc. 
If noise is present, try relocating the devices or changing the channel on the transmitter 
and receiver. 

Care and Cleaning:   

 

Do not attempt to take the units apart.  There are no user serviceable 
components inside 

 

Keep the units away from food and liquid 

 

Do not operate or store units at temperatures above 104

0

 F (40

0

 C) or below 32

F (0

0

 C) 

 

Do not operate or store units in high humidity, dusty environments, inclement 
weather, or under severe vibration 

 

Clean exterior of the units by wiping with a clean, damp cloth; do not use any 
abrasive chemicals 

FCC Regulations  

The VideoLabs Wireless A/V device complies with Part 15 of the FCC Rules. 

Operation is subject to the following two conditions: (1) this device may not cause 
harmful interference, and (2) this device must accept any interference received, including 
interference that may cause undesired operation. 

This product transmits microwaves at a frequency of 2.4GHz.  It is done in a fashion 

which meets FCC requirements and limits its ability to interfere with normal radio, 
television and communications frequencies.  However, it has been designed in such a 
fashion that other frequencies may have a tendency to interfere with this product and may 
experience some distortion or noise from time to time as these signals may be received. 
WARNING: Changes or modifications to this unit not expressly approved by the party 
responsible for compliance could void the user's authority to operate the equipment.  
NOTE: This equipment has been tested and found to comply with the limits for a Class B 
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide 
reasonable protection against harmful interference in a residential installation. This 
equipment generates, uses, and can radiate radio frequency energy and, if not installed 
and used in accordance with the instructions, may cause harmful interference to radio 
communications. However, there is no guarantee that interference will not occur in a 
particular installation. If this equipment does cause harmful interference to radio or 
television reception, which can be determined by turning the equipment off and on, the 
user is encouraged to try to correct the interference by one or more of the following 
measures:  

 

Reorient or relocate the receiving antenna. 

 

Increase the separation between the equipment and receiver. 

 

Connect the equipment into an outlet on a circuit different from that to which 
the receiver is connected. 

 

Consult the dealer or an experienced radio/TV technician for help. 

 

 

Warranty Information on Hardware

* - One (1) year limited warranty on all parts. VideoLabs 

warrants this product against defects in materials and workmanship for a period of one (1) year from 
the date of purchase. If VideoLabs receives notice of such defects during the warranty period, 
VideoLabs will either, at its option, repair or replace products which prove to be defective.  

Exclusions

 - The above warranty shall not apply to defects resulting from: improper or inadequate 

maintenance by customer; customer-supplied software or interfacing; unauthorized modifications or 
misuse; operation outside of the environmental specifications for the product; use of incorrect power 
supply; or improper site operation and maintenance.  

Obtaining Warranty

 

Service

 - To obtain warranty service, product must be returned to a service 

facility designated by VideoLabs. Customer shall prepay shipping charges for product(s) returned to 
VideoLabs for warranty service and VideoLabs shall pay for return of the product(s) to customer. 
However, customer shall pay all shipping charges, duties and taxes for product(s) retur ned to 
VideoLabs from another country.  

VideoLabs

 

Customer Service

 - If the video equipment is still under warranty, VideoLabs will test, 

repair or replace the product(s) without charge. If the video equipment is out of warranty, VideoLabs 
will test, then repair the product(s) for the cost of parts and labor. Charges will be estimated by a 
technician and confirmed by the customer prior to repair. All wireless components must be returned 
to be tested as a complete unit. Repair time for all video equipment is a maximum of two (2) 
business days from receiving to outbound shipping. VideoLabs will not accept responsibility for 
shipment after the video equipment has left the premises.  

VideoLabs

 

Technical Support

 – VideoLabs technicians will determine and discuss with the 

customer the criteria for repair costs and/or replacement. Contact VideoLabs Technical Support 
through one of these sources: Phone: 866-384-3245 (U.S. only) or 763-542-0061; E-mail: 
[email protected] or Web Site: www.videolabs.com.  

RMA Number (Return Merchandise Authorization Number)

 - Before returning video equipment 

for repair or replacement, request an RMA number from VideoLabs Technical Support. Provide the 
technician with a return phone number or E-mail and a shipping address. Describe the product(s), 
provide serial number(s), the reason for repair or return, and the date of purchase. Include your 
assigned RMA number on all correspondence with VideoLabs. Write your assigned RMA number 
on the outside of the box when you return the video equipment.  

Voided Warranty

 - This warranty does not apply if the VideoLabs serial number has been removed 

or if the product(s) has been disassembled or damaged through misuse, accident, modifications or 
unauthorized repair.  

Shipping and Handling

 - VideoLabs will not pay for inbound shipping, transportation or insurance 

charges, or accept any responsibility for loss and/or damage from inbound transit. VideoLabs 
requires that all overseas returns are shipped via UPS. VideoLabs will pay for outbound shipping, 
transportation and insurance charges but will not assume responsibility for loss and/or damage by the 
outbound freight carrier.  

Products Not Under Warranty

 - Payment arrangements are required before outbound shipping for 

all products that are out of warranty.  
 
*VideoLabs manufactures its hardware products from part s and components that are new or 
equivalent to new in accordance with industry-standard practices.  
 
 
 
 

5960 Golden Hills Dr. ? Golden Valley, MN  55416-1040 
763-542-0061 ? 800-467-7157 ?  Fax 763-542-0069

 

www.videolabs.com 
[email protected] 

 

©

 2001 E.mergent, Inc.  Reproduction in whole or part without written permission is 

prohibited.  VideoLabs is a registered trademark of E.mergent, Inc.    All rights reserved.  
Specifications are subject to chance without notice. 

 

Form Number 110501 

Warranty Information 

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