31
The battery is depleted. In high
Use a new battery.
temperature environments, battery life
gets
shortened.
If you are not able to connect to the
Change your location to one where
network, the phone will continue to send
the network is accessible or
out signals as it attempts to locate a base temporarily turn off your phone.
station. Doing so consumes battery power
and will consequently shorten standby
time.
You cannot
Battery power has exhausted.
Recharge the battery.
switch your
phone on
SIM card
SIM card malfunctions or gets damaged. Take the SIM card to your service
error
provider for testing.
SIM card is inserted improperly.
Insert the SIM card properly.
Debris on the SIM card metal area.
Use a soft and dry cloth to clean the
SIM card metal area.
Unable to
SIM card invalid.
Contact your service provider.
connect to
You are not within the service area of the Check the service area with your
network. service.
provider.
Poor signal.
Move to an open space or if you are
inside a building, move closer to
a
window.
PIN code is
You have entered an incorrect PIN code Contact your service provider. If the
blocked
three consecutive times.
service provider provides the PUK
code of the SIM card, use the PUK
code to unlock the SIM card.
Unable to
The memory of the phonebook is already Delete unnecessary data from the
enter full.
phonebook.
information
into the
phonebook
Unable to
Your service provider does not support
Contact your service provider.
select
these features or you have not applied for
certain
services that provide these features.
features
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