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If you are not able to connect to the
Change your location to one where
network, the phone will continue to
the network is accessible or temporarily
send out signals as it attempts to
turn off your phone.
locate a base station. Doing so
consumes battery power and will
consequently shorten the standby time.
You cannot
Battery power has exhausted.
Recharge the battery.
switch your
phone on
SIM card
SIM card malfunctioning or damaged.
Take the SIM card to your service
error
provider for testing.
SIM card is inserted improperly.
Insert the SIM card properly.
Debris on the SIM card metal area.
Use a soft and dry cloth to clean the
SIM card metal area.
Unable to
SIM card invalid.
Contact your service provider.
connect to
You are not within the service area of
Check the service area with your
the network
the network.
service provider.
Poor signal.
Move to an open space or if you are
inside a building, move closer to a
window.
PIN code is
You have entered an incorrect PIN
Contact your service provider. If the
blocked
code for three consecutive times.
service provider provides the PUK code
of the SIM card, use the PUK code to
unlock the SIM card.
Unable to
The memory of the phonebook is
Delete unnecessary data from
enter
already full.
the phonebook.
information
into the
phonebook
Unable to
Your service provider does not support
Contact your service provider.
select certain these features or you have not applied
features
for services that provide these features.
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