TROUBLE-SHOOTING
This handy trouble-shooting guide is provided
to save you time if you experience any problems
with this DVD player. If the problem is not listed
or if the provided solution does not correct the
problem, please call our customer support
department.
Possible Problems / Solutions
No power
1. Check to ensure that the power plug is
securely connected to the power outlet and
that the outlet is in working condition (test
outlet by CAREFULLY plugging another
electrical item in to it)
No sound
1. Check the connection between the DVD play
er
and the TV set, amplifier, or any other unit it is
connected to.
2. Check to ensure the TV and amplifier are in
the correct mode.
No picture
1. Check the connection between the DVD
player and the TV set or any other unit it is
connected to.
2.Check to make sure TV is turned on.
Disc does not play
1.Check to make sure the disc is loaded
correctly label side facing up on disc tray.
2.Check that disc is clean from dirt, dust,
fingerprints, and smudges.
3.Check to ensure the disc is inserted between
the guides on the tray.
4.Check to see if the Parental Lock function is o
n.
5.Make sure disc is for use in region ONE.
Remote does not work.
1. Check batteries; possibly replace.
2. Check to ensure there aren't any obstacles
between the remote sensor on the unit's front
panel and the remote control.
3.Be sure the remote is aimed at the remote
sensor.
Divided picture
1.Check that disc is clean and has no scratches
.
2. This DVD player is controlled by a
microcomputer, which may need to be reset.
To reset, unplug the unit,
wait 30 seconds,
then turn the player back on.
MP3 discs don't play
1. Use a different program to re-burn the disc,
as the program may not be MP3 compatible
with the player.
2. Use a newer edition of MP3 software such
as "Audio station 4", "Easy CD Creator", etc.
3. Make sure MP3 file is not encoded with a
variable bit rate, such as provided by Real
Networks.
