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Victrola is a registered trademark of Innovative Technology Electronics LLC.
Innovative Technology Electronics LLC.
Limited Warranty: 90 Days Labor, One Year Parts
Innovative Technology Electronics LLC. (IT) warrants the product to be free from “Defects”
in materials under normal use for a period of “One Year” from the date of the original
purchase. The Warranty is “Not” transferable. IT agrees, within the initial “90 Day” period,
to repair or replace the product if it is determined to be defective at “No Charge”. It is
further agreed that IT will cover the cost to repair or replace damaged “Parts” only for a
total period of “One Year” from the date of the original purchase. The warranty does not
cover cosmetic damage, antennas, AC cords, cabinets, headbands, ear-pads, or damage
due to line power surges, connection to improper voltage supply or settings, misuse,
mishandling, accident, acts of God or attempted repair by an unauthorized service agent.
To obtain service, the purchaser MUST present an original sales receipt / proof of
purchase. Please contact us at www.victrola.com to request an RMA (Return
Material Authorization) number to return products for service or replacement.
Returns without an RMA number on the package will be refused and returned to sender.
Upon receipt of the returning item and our full inspection (IT) may issue a replacement to
customer for the same item or of one that has equivalent value and features. To return an
item, supply full name, return address, phone number, item purchased, receipt of
purchase and reason for return to obtain RMA number.
All returns must be in the original packaging or reasonable substitute to prevent damage.
Customer “Must” include full name, shipping address and telephone number inside of
package. No return will be shipped back to a PO Box or APO address.
Please include your check or money order in the amount of:
• USD $5.00 for items $10.00 to $39.99. (Price Paid Per Unit)
• USD $10.00 for items $40.00 to $99.99. (Price Paid Per Unit)
• USD $16.00 for items $100.00 and up. (Price Paid Per Unit)
• Shipping fees are non-refundable.
to be payable to Innovative Technology Electronics LLC. (for handling and return shipping
charges) (IT) will not be responsible for delays or unprocessed claims resulting from a
purchaser’s failure to provide any / all of the necessary information. Send all inquiries or
RMA request via our website www.victrola.com/pages/technical-support.
Innovative Technology Electronics LLC.
1 Channel Drive
Port Washington, NY 11050
Toll free: 1-877-483-2497
Website for support: www.victrola.com/pages/technical-support
There are no express warranties except as listed above.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE
EXCLUSIVE REMEDY OF THE CUSTOMER, (IT) SHALL NOT BE LIABLE FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY ON THIS PRODUCT EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE
DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the above exclusions or
limitations may not apply to you. This warranty gives you specific legal rights and you may
also have other rights, which vary from state to state.
