Limited Warranty
Coverage and Term:
Victrix warrants that this product will be free from manufacturing defects for two years from the original date of purchase. Manufacturing
defects are those defects in materials and/or workmanship, subject to final determination by Victrix’s customer service department. This warranty applies only
to original purchasers with a valid proof of purchase.
Exclusive Remedy and Exclusions:
The exclusive remedy for valid claims will be the repair, replacement, or refund of the product. This warranty does not cover
defects caused by accidents, improper or abusive use of the product, unauthorized or improper modifications, repairs, or handling.
How to Get Service: Purchasers should contact the Victrix customer service department by visiting www.VictrixPro.com.
Your Rights Under Applicable Law:
This warranty does not affect the legal rights of customers under applicable state, provincial, or national laws governing the
sale of consumer goods.
©2018 Victrix. Victrix, Victrix Pro, Pro AF, TeamAMP, and their respective logos are trademarks and/or registered trademarks of Victrix. All rights reserved. All
other logos and trademarks are property of their respective owners. This product is manufactured and imported by Victrix. This product is designed in the USA
by Victrix and manufactured in China. U.S. Patents: www.victrixpro.com/patents
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Frequently Asked Questions
& Troubleshooting
My ANC is not turning on when I press the ANC button.
Make sure the ILC microphone connector is fully plugged into the headset and ensure the
cooling levers are fully closed on the back of the earcups. ANC will not activate if either,
or both, of the cooling vents are open.
My ILC is not turning on when I flip the power switch up.
Please replace the two (2) AA batteries in your ILC unit. The ILC may have been left on
while not in use, causing the batteries to drain sooner than anticipated.
My ear cushion came off.
Align and insert the purple plastic tab on the back of the ear cushion with the slot opening
on the headset earcup. The purple plastic tab on the ear cushions are labeled with an “L”
or “R”, indicating the Left or Right ear cushion.
Why doesn’t my headset charge and why doesn’t my computer recognize the headset
when plugged into the micro-USB port on the ILC?
The micro-USB port on the back of the ILC is to be used only for service and firmware
updates. The headset cannot be charged or connected to the computer via the micro-USB
connection.
How do I change the black mic badge to the customized mic badge that was included?
To change your mic badge, firmly hold the top and bottom of the microphone tip, and use
your finger nail to unclip and pull off the mic badge from the mic tip. Snap the customized
mic badge back onto the mic tip.
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