4
MODEL V702R-R
SHIPPING INSTRUCTIONS
Use the following procedure when returning a unit to the
factory:
1. Call or write Vicon for a Return Authorization (R.A.) at
one of the locations listed below.
Record the name of the Vicon employee who issued
the R.A
.
Vicon Industries Inc.
89 Arkay Drive
Hauppauge, NY 11788
Phone: 631-952-CCTV (2288)
Toll-Free: 1-800-645-9116
Fax: 631-951-CCTV (2288)
For service or returns from countries in Europe,
contact:
Vicon Industries Ltd
Brunel Way
Fareham, PO15 5TX
United Kingdom
Phone: +44 (0) 1489 566300
Fax: +44 (0) 1489 566322
2. Attach a sheet of paper to the unit with the following
information:
a. Name and address of the company returning
the unit.
b. Name of the Vicon employee who issued the
R. A.
c. R. A. number.
d. Brief description of the installation.
e. Complete description of the problem and
circumstances under which it occurs.
f. Unit's original date of purchase, if still under
warranty.
3. Pack the unit carefully. Use the original shipping
carton or its equivalent for maximum protection.
4. Mark the R.A. number on the outside of the
carton on the shipping label.
