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 ELECTRICAL RATINGS

The Vicks

®

 models are rated at 240V, 50 Hz.

NOTE: DO NOT ATTEMPT TO OPEN THE MOTOR HOUSING YOURSELF. DOING SO WILL VOID YOUR 

WARRANTY AND CAUSE DAMAGE TO THE HUMIDIFIER OR PERSONAL INJURY.

 CLEANING 

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 TROUBLESHOOTING

Q:   I hear the fan turning, but I don’t see any mist. Is my humidifier operating properly?
A: 

  Dry air is pulled through the system and a fan disperses invisible, moisture balanced air. There is no 

“mist” emitted. When operating normally you will feel only cool air coming from the unit. Monitor the 

water level in your Tank/ Base. If you notice a decrease in the Water Tank over 24 hours then the 

unit is operating normally.

Q:   My unit has been running for several hours. I hear the fan spinning, but I do not notice the 

water level in the tank decreasing.

A: 

  First, check the filter to ensure it is wet. If the pad appears dry, remove it from the Base and gently 

rinse under cool water. Reposition wet filter in the Base. You may also want to note the current 

moisture level in your home. If the humidity level is over 60% the unit will not put out much moisture 

as your air is already saturated.

Q:   My filter has turned light brown and rust colored. Do I need a new filter?
A: 

  Probably not. Since your filter has been made with Protec

 antimicrobial the change in color  

indicates only a mineral deposit. Soak filter in a sink full of cool water to help break up deposits.  

The discoloration may remain but will not affect the humidifier’s performance.

 

Q:   My humidifier doesn’t appear to be as clean as when I first purchased and/or I’m smelling an 

unpleasant odor. What should I do?

A: 

  If you have been using your humidifier regularly for over 30 days, follow the cleaning instructions.

Q:   How do I know if it’s time to replace my filter?
A: 

  The top of the filter is not moist to the touch, the filter has large holes or tears.

Q:   I recently bought my humidifier and it is operating properly. The fan is running and the water 

level in the tank is decreasing but the room still feels very dry.

A: 

  If you have just started using your  humidifier it will take a few days to return the normal moisture 

balance to your room. Wood furniture, flooring, carpeting and other objects in the room will absorb 

moisture before it can re-saturate the air. If you run this humidifier with the door open you may be 

humidifying a larger area than this humidifier was intended for. Try running with the doors closed.  

If your house does not have adequate insulation this could effect the amount of moisture your room 

is maintaining.

 

 Step 5

 Step 6

Let stand for 20 minutes.

Rinse water tray and water 

tank thoroughly with water 

until the smell of bleach 

is gone.

 END-OF-SEASON CARE AND STORAGE

•  Follow the CLEANING instructions when the humidifier will not be used for at least one week or more, 

or at the end of the season.

•  At the end of the season, remove and throw away the filter; do not store with a used filter.

•  Dry the humidifier completely before storing. DO NOT store with water inside the Base or Water Tank.

•  Pack the unit in its original carton and store in a cool, dry location.

•  Before next use, remember to clean your humidifier and install a new filter.

NOTES: The use of other water treatment products 

and chemicals may cause deterioration of the filter  

or damage the humidifier, thereby hindering the  

humidifier’s effectiveness.

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