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NM & PG PLUS FID STATIONS
USER MANUAL
Version 1.03.0000
www.vicidbs.com
• Install the new catalyst chamber assembly using the reverse process.
• Connect heater connections to control board.
• Pressurize the system and check thoroughly for leaks.
12. RETURNING THE UNIT
Please contact first your local distributor or your local service organization before sending any gas generators
back to VICI DBS. If you need to return products to VICI for maintenance and/or repair, please note the
following important requirements:
• The completed form
must be sent to VICI (Email or fax) for approval before an RMA No. can be issued.
• All returned products must be accompanied by a completed “Decontamination Report”.
•
Remove all adapters, fittings, or similar accessories, etc. that are not an integral part of the product. VICI
will not be responsible for lost or damaged items that are not an integral part of the product.
•
The product(s) must be drained of any fluids except water and residue, and securely packaged. As part of
the service/repair request, you are responsible for the decontamination prior to shipping. Hydrogen cells
must be refilled with distilled water and transport tube before sending. Note, that hydrogen cells must
never be dry. All other water should be emptied before transport.
•
Chemical: Danger to health, risks of explosion, fire, risks for the environment. Please indicate the chemical
formula and name of the gases or substances that have been in contact with the product.
• Biological, explosive, or radioactive: In case of contamination, VICI is currently unable to receive,
decontaminate, and recycle such material.
• The Decontamination Report must be signed by a person authorized to take responsibility that the
information provided on the form is correct.
• The completed Decontamination Report must be secured to the outside of the shipping package.
These requirements are necessary because the health and safety of our staff is of paramount importance.
If any returned products do not comply with the above requirements VICI reserves the right to quarantine or
return the product(s) at the customers cost.
If following inspection and quotation you decline the repair you may be subject to a service fee to cover
product decontamination, disassembly, cleaning, and evaluation.
Please also be advised that by sending your product(s) to us, you have authorized us to disassemble the
item(s) for inspection and/or failure analysis. If the product is subsequently deemed not repairable or you
decline the repair and request the item to be returned, we cannot ensure that it will be reassembled to
working condition.
We are sure that you share our concern for the safety of our personnel and we request your full cooperation in
carrying out these few extra steps prior to returning any products to VICI.
