4
98MANAL350 Rev.
E
1
0
/
10/
14
MAINTENANCE AND REPAIR
All Viatran transmitters have been designed to function free from routine or scheduled maintenance. Simple cleaning of the
electrical connector, pressure port threads and pressure cavity on an as needed basis will provide many years of satisfactory
performance. Protecting the product from continued exposure to moisture or fluids at the electrical connection, breather area
(model dependent) will eliminate premature internal failure of the product. Generally any time the product is removed from service
the connector and pressure port threads should be cleaned and the pressure cavity flushed with a 316SS compatible cleaner to
prevent media buildup. During the cleaning process only a soft, lint-free cloth is recommended. Never use a coarse or stiff bristle
brush to clean media from the diaphragm surface.
It is suggested that the calibration be verified on a usage dependent schedule. If the product is in continuous service 7 days a
week, then calibration verification may be necessary every 6 to 8 months. If the product is in a lab test environment a more lenient
verification schedule would be appropriate. In all instances the performance of the product will depend on the individual application
or process in which it is installed. More continued usage would require a shorter period between calibration verification and product
maintenance.
If a product is perceived to be exhibiting problems, it can be returned to Viatran for analysis and/or repair. It is suggested that only
Viatran personnel attempt repair of the product. Any damage resulting from customer disassembly would result in a loss of
coverage under the warranty policy. All Viatran products are able to be repaired at minimal cost if simple cleaning and precautions
are taken in the handling and application of the product.
Older products returned for repair are updated to current specifications unless the repair cost would outweigh the cost of a new
replacement model. Products returned for repair should include information on the person to contact for repair quote approval, the
individual to contact if Viatran’s technical staff requires additional information during analysis, and a brief description of the problem
associated with the product’s failure.
WARRANTY
Viatran Corporation warrants that its products shall be free from defective workmanship and/or material for a period of twelve (12)
months from the date of shipment, provided that Viatran’s obligation hereunder shall be limited to correcting any defective
workmanship and/or replacing any defective material f.o.b. factory. No allowance will be made for any expense incurred for
correcting any defective workmanship and/or material without written consent by Viatran. This warranty is in lieu of all other
warranties expressed or implied.
REPAIR INSTRUCTIONS
Viatran’s Transmitters are designed to be easily repaired and recalibrated if necessary. If a failure occurs, the transmitter should be
returned to the factory for inspection and testing. Please contact the Customer Support Department at 1-800-688-0030, for a return
tracking number and/or a repair cost estimate. A nominal inspection fee is charged on all units returned to the factory which are not
subsequently repaired.
3829 Forest Parkway, Suite 500
Wheatfield, NY 14120
Toll Free: 1-800-688-0030
International: 716-629-3800
Fax: 716-693-9162
www.viatran.com
