VIA Mobile360 FSS AWS IoT Core Quick Start Guide
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2.6 Debugging
Open a console (e.g. Putty) and configure as Section 2.4. And the boot up messages will be presented with a
command line interface as well as debug output. You could use busybox commands in /bin to setup and debug
the VIA Mobile360 FSS device.
“dmesg” is the command to display all messages from the Linux kernel ring buffer.
$ dmesg
2.7 Troubleshooting
As you go through development, some common problems may arise. The common problems and their
solutions are listed as follows.
1.
Device could not connect to internet.
• Ensure that your SIM card is inserted properly
• Validate that the SIM card is active with your provider.
• Verify that the APN setting is correct.
2.
Device could not connect to AWS
• Check if date and time is out of synchronized.
• Verify that the AWS endpoint (host value in iot.xml) is set correctly.
• Verify that the proper certificates and keys are loaded to the device.
• Validate that the correct IoT Core thing and policies are set on AWS IoT Core.
