14
Optional Rights of Customer
Consumer may exercise any of his/her optional rights below within two years of expiry period starting with the
date of delivery of the good to the consumer if the good is found to be defective as per the provisions of Law
on the Protection of Consumers no. 6502, even if the defect is found later;
1) To terminate the contract by stating that he is ready to return the sold good,
2) To request a discount on the sale price proportional to the defect and keep the defective good, against the
Seller;
3) To request the sold good to be repaired at the seller’s expense by bringing all repair costs to the seller if
such costs are not excessive,
4) If possible, to request the purchased good to be exchanged for a non-defective good, against the Seller,
manufacturer or importer.
Consumer may exercise either of its rights to terminate the contract or discount from the price in proportion to
the defect if free repair or replacement of the good with a non-defective fungible will bring about disproportional
challenges.
Consumer may apply to Consumer Courts and Arbitration Committees for their complaints and concerns.
Manufacturing Place: Turkey
.Manufacturing Company: Vestel Ticaret A.Ş
Levent 199 Büyükdere Cad. No:199 34394
Şişli/ISTANBUL-TURKEY
Tel: 0850 222 4 123
E-mail: [email protected]
www.vestel.com.tr/destek
