9
14. You are now paired and can use the Smart Band
Troubleshooting tips
• Make sure your Bluetooth is connected to the device.
• If you are still having trouble connecting, you may want to go into your Bluetooth settings on your
phone and disconnect from the device that was used last time you used the app (or if someone else
used it) and try again.
• Successful pairing displays a Bluetooth symbol on the top left hand corner of the Smart Band screen.
• Be sure the Smart Band is in close range (2m) to your phone to ensure fast and efficient pairing and
data exchange.
• If you have paired the Smart Band with one phone, and are trying to pair with another phone, you
must either turn the Bluetooth off on the first phone, or “Unpair” with it. This is because the advanced
Bluetooth version used in your Smart Band will try and auto pair with the last device it was connected
to.
• Be 100% sure the Smart Band is charged fully before attempting your first pairing.
