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These guidelines should be utilized by a qualified service agent.

TROUBLESHOOTING GUIDELINES

TROUBLESHOOTING GUIDELINES

PROBLEM 

CAUSE 

SOLUTION 

1.) Blower will not run. 

 

a. “ON/OFF” control switch turned off. 

Turn switch to the “ON” position. 

b. Blower unplugged. 

Plug blower back into 115 VAC outlet. 

c. No power at outlet. 

Repair service to outlet. 

d. Thermostat defective. 

Replace thermostat. 

e. Control harness defective. 

Replace control harness. 

f. High limit control circuit open. 

Replace thermostat. 

g. Blower motor defective. 

Replace blower assembly. 

2.) Thermostat problems 

 

a. Thermostat set too low. 

Adjust temperature control higher. 

b. Thermostat or ECO defective. 

Replace thermostat. 

3.) Others 

 

a. Heater undersized. 

Reduce hot water use. 

b. Low gas pressure. 

Contact dealer. 

c. Incoming water is usually cold. 

Allow more time for heater to reheat. 

d. Leaking hot water pipes of fixtures. 

Have plumber check and repair leaks. 

NOT ENOUGH HOT WATER 

e. Heater not lit or thermostat not on. 

Refer to LIGHTING INSTRUCTIONS. 

VENT PIPE TOO HOT (ABOVE 170° F) 

Wrong burner orifice. 

Install correct orifice. 

Dirt in burner ports. 

Turn off heater and gas, clean burner head. 

YELLOW FLAME 

Combustion air path restricted. 

Check exhaust venting and air openings in 
bottom base pan for obstructions or blockage. 

Water on the floor under heater. 

See CONDENSATION section. 

CONDENSATION 

Water dripping from blower assembly. 

Provide drip “TEE” to catch condensation, see 
Figure 1. 

Improperly sealed, hot or cold supply 
connections, relief valve, drain valve or 
thermostat threads. 

Check for leaks at all condensate points. See 
Figure 1. Also see LEAK CHECKPOINTS 
section. 

Leakage from other appliances or water lines. 

Inspect other appliances near water heater. 

WATER LEAKS 

Condensation of flue products. 

Refer to CONDENSATION section. 

Thermal expansion in closed water system. 

Install thermal expansion tank (Do not plug 
T&P valve). 

LEAKING T & P 

Improperly sealed valve. 

Check relief valve for proper operation (Do 
not plug T&P valve). 

High sulfate or mineral content in water 
supply. 

Drain and flush heater thoroughly then refill. 

HOT WATER ODORS 

(refer to cathodic protection) 

Bacteria in water supply. 

Chlorinate water supply. 

WATER TOO HOT 

Thermostat set too high. 

Refer to TEMPERATURE REGULATION 
section. 

WATER HEATER SOUNDS 

Condensation dripping on burner. 

Refer to CONDENSATION above. 

SIZZLING - RUMBLING 

Sediment at bottom of heater tank. 

Clean sediment from tank. Refer to 
DRAINING. 

SOOTING 

Improper combustion. 

Refer to Air Requirements on Page 4. 

Outlet polarity is reversed. 

Test polarity and correct. 

High ambient room temperature. 

Contact a service agency to determine cause. 

Combustion air path restricted. 

Check exhaust venting and air openings in 
bottom base pan for obstructions or blockage. 

BURNER WILL NOT STAY LIT – 

 GOES OUT 4-5 SECONDS 

Defective gas valve. 

Replace gas valve. 

Lack of air supply. 
Improperly installed vent piping. 
Downdraft 

VENT GAS ODORS 

Poor Combustion 

Shut off water heater immediately and contact 
a service agency to determine cause. 

 

Содержание GP6

Страница 1: ...HOT SURFACE IGNITION NOT FOR USE IN MANUFACTURED MOBILE HOMES ALL TECHNICAL AND WARRANTY QUESTIONS SHOULD BE DIRECTED TO THE LOCAL DEALER FROM WHOM THE WATER HEATER WAS PURCHASED IF YOU ARE UNSUCCESS...

Страница 2: ...onal Fuel Gas Code as it relates to the installation of gas fired water heaters The qualified installer must also be familiar with the design features of water heaters and have a thorough understandin...

Страница 3: ...3 GENERAL SAFETY...

Страница 4: ...4 GENERAL SAFETY...

Страница 5: ...are going to put the water heater Correct combustion vent action and vent pipe installation are very important in preventing death from possible carbon monoxide poisoning and fires see Figures 1 and 2...

Страница 6: ...ontrol Y Control Harness AA Motor Blower CC Condensate Fitting 4 Places Shown D D Plastic Top E E On Off Switch GET TO KNOW YOUR WATER HEATER GAS MODELS A Vent Pipe B Anode C Hot Water Outlet D Outlet...

Страница 7: ...an others These include the elderly children the infirm or physically mentally handicapped If anyone using hot water in your home fits into one of these groups or if there is a local code or state law...

Страница 8: ...n locations where leakage may result in property damage even with the use of a drain pan piped to a drain However unanticipated damage can be reduced or prevented by a leak detector or water shut off...

Страница 9: ...xceeds the Energy Policy Act standards with respect to insulation and standby loss requirements making an insulation blanket unnecessary Should you choose to apply an insulation blanket to this heater...

Страница 10: ...with the outdoors or spaces crawl or attic that freely communicate with the outdoors 1 When directly communicating with the outdoors each opening shall have a minimum free area of 1 square inch per 4...

Страница 11: ...ride water softener salt waxes and process chemicals are typical compounds which are potentially corrosive Do not store products of this sort near the heater Also air which is brought in contact with...

Страница 12: ...installed directly into the fitting of the water heater designed for the relief valve Position the valve downward and provide tubing so that any discharge will exit only within 6 inches 15 2 cm above...

Страница 13: ...water solution not a match or open flame Rinse off soapy solution and wipe dry When installed at elevations above 2 000 feet 610 meters for standard modelsor4 500feet 1 370m forhighaltitudemodels inp...

Страница 14: ...stant flow is obtained This will let air out of the water heater and the piping 4 Check all water piping and connections for leaks Repair as needed VENT PIPE ASSEMBLY There are three parts of the vent...

Страница 15: ...d twenty eight 128 feet of 4 inch pipe as listed in Table 1 TABLE1 Number of 2 Maximum 3 Maximum 4 Maximum 90 Elbows Pipe Feet Pipe Feet Pipe Feet 1 20 60 120 2 15 55 112 3 10 50 104 4 45 96 5 40 88 6...

Страница 16: ...of the unit see figure 16 and from two places on the blower assembly see figure 17 Condensate from this water heater is mildly acidic Please note that some local codes require that condensate is treat...

Страница 17: ...connected to the equipment grounding terminal or lead on the water heater see Figure 19 G Close the panel on the control box Make sure that the access panel is secured shut 9 The blower discharge boot...

Страница 18: ...AUTION LABEL ALL WIRES PRIOR TO DISCONNECTION WHEN SERVICING CONTROLS WIRING ERRORS CAN CAUSE IMPROPER AND DANGEROUS OPERATION VERIFY PROPER OPERATION AFTER SERVICING POWER VENT WIRING SCHEMATIC FIGUR...

Страница 19: ...ON INSTALLATION OF VERTICAL VENT SYSTEM A proper flashing or BOOT should be used to seal the pipe where it exits the roof The total vent system should not exceed the equivalent feet of pipe as listed...

Страница 20: ...r tight to prevent any combustion gases escaping into the room If the plug is not securely tightened remove and reinstall using Teflon tape on the threads Once installed along with the rest of the ven...

Страница 21: ...e system Air leaks will allow flue gas by products to disseminate into the room creating an unsafe environment and could cause illness asphyxiation and or even death FIGURE 24 Typical Installation for...

Страница 22: ...2 cm and above PRIMER It is recommended that Tetrahydrofuran THF be used to prepare the surfaces of pipe and fittings for solvent welding Do not use water rags gasoline or any other substitutes for cl...

Страница 23: ...make a second mark as the primer and cement will most likely destroy your first one Apply primer to the surface of the pipe and fitting socket with a natural bristlebrush Thisprocesssoftensandprepares...

Страница 24: ...nd HOTTER buttons together and holding for 1 second Then press the COOLER button until the WARM indicator light appears 2 Set the ON OFF switch on the blower control box to the OFF position 3 Turn off...

Страница 25: ...allation of thevalves Beforechangingthefactorysettingonthethermostat readthe TemperatureRegulation sectioninthismanual seeFigure26 Never allow small children to use a hot water tap or to draw their ow...

Страница 26: ...rod and the water The most common complaint associated with the anode rod is one of a rotten egg smell in the hot water The smell is a result of four factors which must all be present for the odor to...

Страница 27: ...DAMAGE Contact a qualified installer or service agency to replace a flooded water heater Do not attempt to repair the unit It must be replaced At least once a year a visual inspection should be made o...

Страница 28: ...the temperature pressure relief valve discharge line and 2 that the water discharge will not cause any property damage as the water may be extremely hot see Figure 28 If after manually operating the...

Страница 29: ...ose connections or the relief valve DO NOT replace the water heater until a full inspection of all possible water sources is made and necessary corrective steps taken Leakage from other appliances wat...

Страница 30: ...ire Screen 4 36 Wall Plate 4 37 Flexible Tubing 38 Reducing Hose Barb Tee REPAIR PARTS LIST Not Shown Optional Now that you have purchased this water heater should a need ever exist for repair parts o...

Страница 31: ...ed Error in the hot surface igniter circuit 1 Check that all wiring is correct and secure 2 Replace hot surface igniter System in lockout 1 Gas supply is off or too low to operate 2 Hot surface ignite...

Страница 32: ...tch condensation see Figure 1 Improperly sealed hot or cold supply connections relief valve drain valve or thermostat threads Check for leaks at all condensate points See Figure 1 Also see LEAK CHECKP...

Страница 33: ...33 NOTES...

Страница 34: ...34 NOTES...

Страница 35: ...of it in a modified form or any attempt to repair tank leaks or parts will void this warranty SERVICE AND LABOR RESPONSIBILITY UNDER THIS LIMITED WARRANTY THE WARRANTOR WILL PROVIDE ONLY A REPLACEMEN...

Страница 36: ...36...

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