VersaLogic VL-MPEe-V5, Справочное руководство

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VL-MPEe-V5 Reference Manual
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Product Release Notes
Rev 1.1 – Second release. Replaced VGA connector with a PicoClasp connector for enhanced
reliability.
Rev 1.0 – Commercial Release.
Support Page
The VL-MPEe-V5 Support Page contains additional information and resources for this product including:

Operating system information and links to software drivers

Data sheets and manufacturers’ links for chips used in this product

Links to KnowledgeBase articles and product advisories
Knowledgebase
The VersaTech KnowledgeBase is a useful resource for resolving technical issues with your VersaLogic
product.
Customer Support
If you are unable to solve a problem after reading this manual, visiting the product support page, or
searching the KnowledgeBase, contact VersaLogic Technical Support at (503) 747-2261. VersaLogic
support engineers are also available via e-mail at
Support@VersaLogic.com .
Repair Service
If your product requires service, you must obtain a Returned Material Authorization (RMA) number by
calling 503-747-2261. Provide the following information:

Your name, the name of your company, your phone number, and e-mail address

The name of a technician or engineer that can be contacted if any questions arise

The quantity of items being returned

The model and serial number (barcode) of each item

A detailed description of the problem

Steps you have taken to resolve or recreate the problem

The return shipping address
Warranty Repair
All parts and labor charges are covered, including return shipping charges for
UPS Ground delivery to United States addresses.
Non-warranty Repair
All approved non-warranty repairs are subject to diagnosis and labor charges,
parts charges and return shipping fees. Specify the shipping method you
prefer and provide a purchase order number for invoicing the repair.

Note:
Mark the RMA number clearly on the outside of the box before returning.