Stream TV MoCA Ethernet Adapter User Guide
Verizon Stream TV MoCA Ethernet Adapter User Guide
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TROUBLESHOOTING
If you encounter any issues, please read this section for recommendations on some common
problems.
1.
Cannot log in to the Web UI?
If you can’t access the Web UI, it might be an issue with your device or computer’s proxy or IP
address settings. Make sure that the proxy settings are disabled and that your device or computer
can be allocated an IP address on the network by the gateway’s DHCP server. You will need to
check the support for your device or computer’s operating system e.g. Windows, Mac OS, for the
detailed instructions about how to do this.
Make sure that you have the correct IP address of the Stream TV MoCA Ethernet Adapter as well as
the correct username and password.
2.
Can I connect the USB port of the adapter to other USB devices?
No, this device is designed to work only with Verizon Stream TV device. DO NOT connect the USB
port of the Stream TV MoCA Ethernet Adapter to other devices. The USB port of the device can
provide a maximum of 10W (5V / 2A) power for Stream TV device.
3.
Where can I get more help?
http://support.verizon.com/streamtv/moca
