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02

/ CONNECTING

YOUR FIOS ROUTER

The Congratulations! You’re All Set Up screen displays once
your Fios Router veriﬁes the ﬁnal settings and has successfully
connected to the Internet and is ready for use. You can click on

Main

Router Settings

to access the Main screen of the Fios Router or

click on

Start Browsing

and you will be directed to the Verizon.com

website.

If your Fios Router is subsequently reset to the factory default
settings, the settings printed on the label will again be in effect.

If your Fios Router fails to connect, follow the troubleshooting steps
in the

Troubleshooting

section of this guide.

2.1/

COMPUTER NETWORK CONFIGURATION

Each network interface on your computer should either
automatically obtain an IP address from the upstream Network
DHCP server (default conﬁguration) or be manually conﬁgured with
a statically deﬁned IP address and DNS address. We recommend
leaving this setting as is.

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Содержание Fios-G2100

Страница 1: ...Model Fios G2100 2016 Verizon Fios G2100 USER GUIDE...

Страница 2: ...r 2 1 Computer 24 Network Con guration 2 2 Main Screen 30 03 WIRELESS SETTINGS 3 0 Overview 36 3 1 Wireless Status 37 3 2 Basic Security 40 Settings 3 3 Advanced 42 Security Settings 3 4 Wireless MAC...

Страница 3: ...6 1 Network 74 Home Office Connection 6 2 Broadband 81 Connection 6 3 Wireless Access 84 Point Connection 6 4 Broadband Ethernet 88 Connection 07 CONFIGURING SECURITY SETTINGS 7 0 Firewall 97 7 1 Acc...

Страница 4: ...Routing 149 9 5 Date and Time 171 9 6 Con guration 176 Settings 10 MONITORING YOUR FIOS ROUTER 10 0 Fios Router Status 185 10 1 Advanced Status 186 10 2 System Logging 187 10 3 Full Status System 188...

Страница 5: ...hts Reserved 11 TROUBLESHOOTING 11 0 Troubleshooting 195 Tips 11 1 Frequently 201 Asked Questions 12 SPECIFICATIONS 12 0 General 208 Speci cations 12 1 LED Indicators 209 12 2 Environmental 209 Parame...

Страница 6: ...Package Contents System Requirements Features Getting to Know Your Fios Router 1 0 1 1 1 2 1 3 INTRODUCTION 01...

Страница 7: ...e Verizon Fios G2100 lets you transmit and distribute digital entertainment and information to multiple devices in your home office Your Fios G2100 supports networking using ber cable Ethernet or Wi F...

Страница 8: ...uirements are A computer or other network device supporting Wi Fi or wired Ethernet A web browser such as Chrome Firefox Internet Explorer 8 or higher or Safari 5 1 or higher 1 2 FEATURES Your Fios Ro...

Страница 9: ...ds based on device Enabled 802 11g capable speeds based on device Enabled 802 11n capable speeds based on device Enabled 802 11ac capable speeds based on device Enterprise level security including Ful...

Страница 10: ...ons including DHCP server WAN interface auto detection Dynamic DNS DNS server LAN IP and WAN IP address selection MAC address cloning IPv6 support QoS support end to end layer 2 3 featuring Differenti...

Страница 11: ...ed button Router Lights Condition Status LED Color BHR5 Normal WHITE Normal Operation solid Router is booting fast blink ONT is booting slow blink BLUE Pairing Mode slow blink Paging Mode fast blink...

Страница 12: ...g the default settings for the Fios Router s wireless network name ESSID wireless password WPA2 key local URL for accessing the Fios Router s administrative pages and Fios Router administrator passwor...

Страница 13: ...12 verizon com os 2016 Verizon All Rights Reserved 01 INTRODUCTION USB 2 ports Reset Button Power Button Fiber Cable Port Ethernet LAN 4 ports Telephone ports Ethernet WAN Power Port...

Страница 14: ...er button for 2 4 seconds to toggle the router functionality On off Press and hold the power button for more than 30 seconds to power off the entire unit Ethernet LAN connects devices to your Fios Rou...

Страница 15: ...than 240Vac 1 3c MOUNTING THE FIOS ROUTER TO A WALL For optimum performance the Fios Router is designed to stand in a vertical upright position Verizon does not recommend wall mounting the Fios Router...

Страница 16: ...screw anchors and tighten the screws Leave screws extended about 0 2 inches from the wall 6 Verify the screws are positioned correctly by placing the wall bracket on the screws Remove the wall bracke...

Страница 17: ...verizon com os 2016 Verizon All Rights Reserved Setting Up Your Fios Router Computer Network Con guration Main Screen 2 0 2 1 2 2 CONNECTING YOUR FIOS ROUTER 02...

Страница 18: ...OS ROUTER Connecting your Fios Router and accessing its web based Graphical User Interface GUI are both simple procedures Accessing the GUI may vary slightly depending on your device s operating syste...

Страница 19: ...ponents including the power supply They will not work with your new Fios Router 2 0a STEP 1 CONNECT YOUR FIOS ROUTER 1 Remove your Fios Router cables and power adapter from the box 2 Locate your Fios...

Страница 20: ...ROUTER If connecting a device using Ethernet preferred for initial setup Plug one end of the Ethernet cable into one of the four yellow Ethernet ports in the back of your Fios Router Alternatively you...

Страница 21: ...en a web browser on the device connected to your Fios Router network 2 In the browser address eld URL enter my osgateway com then press the Enter key on your keyboard Alternately you can enter https 1...

Страница 22: ...that is printed next to the Administrator Password on the label on the rear of your Fios Router 4 Click Next The Personalize Your Wi Fi Settings screen displays Click on the check box next to Setup y...

Страница 23: ...eserved 02 CONNECTING YOUR FIOS ROUTER For your protection your Fios Router is pre set at the factory to use WPA2 Wi Fi Protected Access encryption for your wireless network This is the best setting f...

Страница 24: ...as Picture button After you click Save as Picture to save your Wi Fi settings as an image click Apply to save the Wi Fi changes to your Fios Router Important If you are on a Wi Fi device when setting...

Страница 25: ...ected to the Verizon com website If your Fios Router is subsequently reset to the factory default settings the settings printed on the label will again be in effect If your Fios Router fails to connec...

Страница 26: ...nnection Properties window displays 4 Select Internet Protocol Version 4 TCP IPv4 then click Properties The Internet Protocol Version 4 TCP IPv4 Properties window displays 5 Click the Obtain an IP add...

Страница 27: ...n the left is highlighted and displays Connected 5 Click Assist Me 6 Follow the instructions in the Network Diagnostics Assistant 2 1b CONNECTING OTHER COMPUTERS NETWORK DEVICES You can connect your F...

Страница 28: ...ssing of two buttons one on your Fios Router and one on the wireless client This could be either a built in button or one on a compatible wireless adapter card or a virtual button in software Once com...

Страница 29: ...he following methods If your wireless client device has a WPS button press the Uni ed Button on the front panel of your Fios Router for 2 5 seconds then click the WPS button on your wireless device cl...

Страница 30: ...out When the Uni ed Button on your Fios Router is pressed the Uni ed Button light on the front of your Fios Router begins ashing blue The ashing continues until WPS pairing to the client device compl...

Страница 31: ...outer s default wireless network name and wireless password are located are on the sticker on the side of your Fios Router 5 Verify the changes were implemented by using the device s web browser to ac...

Страница 32: ...MAIN SCREEN 2 2a MENU The Main menu links across the top of the page to the following con guration options and chapters Wireless Settings Chapter 3 Voice Chapter 4 My Network Chapter 5 and 6...

Страница 33: ...DBAND CONNECTION Broadband Connection displays the state of the broadband connection Broadband interface Ethernet or Fiber Connected status Connected or No Connection Connection Type DHCP or Static WA...

Страница 34: ...device is active or shaded gray to indicate the device has not been active for several minutes You can view the individual settings of each device by clicking its icon VERIZON ZONE The Verizon Zone c...

Страница 35: ...hts Reserved Overview Wireless Status Basic Security Settings Advanced Security Settings Wireless MAC Authentication 802 11 Mode Other Advanced Wireless Options Guest Wi Fi Settings 3 0 3 1 3 2 3 3 3...

Страница 36: ...ess networking enables you to free yourself from wires and plugs making your devices more accessible and easier to use You can create a wireless network including accessing and con guring wireless sec...

Страница 37: ...e 802 11n operates in both the 2 4 GHz and 5 GHz ranges 802 11ac operates in the 5 GHz range Note 802 11 b is a legacy mode and is not recommended Even one 802 11b device connected to the network will...

Страница 38: ...iew the status of your Fios Router s wireless network To view the status 1 Access the Main page You can quickly view your Fios Router s wireless status in the My Network column This includes all devic...

Страница 39: ...38 verizon com os 2016 Verizon All Rights Reserved 2 Select the Wireless Settings icon The Wireless Status page displays additional wireless details 03 WIRELESS SETTINGS...

Страница 40: ...channel the wireless connection is currently using Security Enabled displays the type of security active on the wireless connection as well as the security encryption key SSID Broadcast displays whet...

Страница 41: ...nabled on your Fios Router Packets Received Sent displays the number of packets received and sent since the wireless capability was activated 3 2 BASIC SECURITY SETTINGS You can con gure the basic sec...

Страница 42: ...ireless network in the SSID eld or leave the default name that displays automatically 4 Select the channel you want the wireless radio to use to communicate or accept the default Automatic channel the...

Страница 43: ...change your advanced wireless security settings such as disable your SSID broadcast to secure your wireless traffic stop your Fios Router from broadcasting your SSID set Wireless MAC Authentication t...

Страница 44: ...GHz or 5 GHz 3 3a LEVEL 1 SSID BROADCAST You can con gure your Fios Router s SSID broadcast capabilities to allow or disallow wireless devices from automatically using a broadcast SSID name to detect...

Страница 45: ...d 03 WIRELESS SETTINGS 2 Click the 2 4 GHz SSID Broadcast or 5 GHz SSID Broadcast link for the wireless network you wish to modify The following example uses the 2 4 GHz network The display con gurati...

Страница 46: ...additional wireless devices to join the wireless network 5 Click Apply to save the changes 3 3c LEVEL 2 LIMIT ACCESS You can con gure your Fios Router to limit access to your wireless network allowin...

Страница 47: ...tions section 3 4 WIRELESS MAC AUTHENTICATION You can allow or deny access to your wireless network by specifying devices with speci c MAC addresses To set wireless MAC authentication 1 On the Advance...

Страница 48: ...C AUTHENTICATION AND 802 11 MODE Deny all devices listed below denies access to the listed devices All other wireless devices will be able to access the wireless network if they use the correct wirele...

Страница 49: ...dress click the Remove button next to the speci c MAC address 7 When all changes are complete click Apply to save changes 3 5 802 11 MODE From the 802 11 Mode page you can limit the wireless access to...

Страница 50: ...802 11b and g devices can connect 802 11b legacy mode will cause your wireless network to slow and is not recommended Performance For newer wireless 802 11n devices only No other devices can be used...

Страница 51: ...ults as is unless otherwise directed To view the options 1 In the Advanced Settings page locate the Level 2 section and click Other Advanced Wireless Options link A warning message displays 2 Click Ye...

Страница 52: ...OPTIONS 3 View the following options Caution These settings should only be con gured by experienced network technicians Changing the settings could adversely affect the operation of your Fios Router...

Страница 53: ...signal CTS Clear to Send Protection Mode allows mixed 802 11b g n ac networks to operate at maximum efficiency CTS Protection Type displays cts which is only for mixed 802 11b g n ac networks or rts_c...

Страница 54: ...ize the types of data transmitted over the wireless network using the advanced WMM settings Wireless QoS WMM can improve the quality of service QoS for voice video and audio streaming over Wi Fi by pr...

Страница 55: ...box 5 Click Apply to save changes 3 7 GUEST WI FI SETTINGS The Guest Wi Fi network is designed to provide Internet connectivity to your guests but restricts access to your primary network and shared l...

Страница 56: ...uest Wi Fi is precon gured at the factory to the default wireless network name ESSID which is displayed on a sticker located at the side of the router followed by hyphen guest Guest For example if the...

Страница 57: ...os 2016 Verizon All Rights Reserved 2 Select the Guest Wi Fi tab 3 Press the Edit button and enter a valid SSID and password 4 Press Save to save changes 5 Toggle the Guest Wi Fi button to ON 03 WIRE...

Страница 58: ...TINGS 3 7b GUEST DEVICES The devices on the Guest Wi Fi network can be viewed on the Guest Devices page If the admin toggles the button next to a device to OFF that device will be blocked from accessi...

Страница 59: ...verizon com os 2016 Verizon All Rights Reserved 4 0 4 1 4 2 4 3 Overview Voice Status Voice Settings Handset Paging 04 VOICE...

Страница 60: ...OVERVIEW AND VOICE STATUS The Fios Router functions as a base station for DECT 6 0 handsets and Wireless Phone Jacks DECT 6 0 delivers superior voice and sound quality compared to older phones...

Страница 61: ...signed to the RJ 11 ports on the back of the Fios Router You can connect to the active phone numbers using either the RJ 11 ports or via DECT 6 0 technology The Fios Router has an integrated DECT 6 0...

Страница 62: ...ICE SETTINGS 2 Click on Voice The Voice Status page displays additional details 3 On the Voice Status page the following information is displayed Phone Lines Active displays the phone numbers associat...

Страница 63: ...you are prompted to enter the pin code into the handset 4 2 VOICE SETTINGS You can con gure the voice settings on your Fios Router 1 To pair your DECT 6 0 device e g your DECT 6 0 handset press the Un...

Страница 64: ...Pin Code You can enter a new Pin code or you can leave the default Pin code that displays automatically 2 Phone Ports Active You can associate a phone number to the ports on the back of this router V...

Страница 65: ...ss Phone Jack can be assigned as an Alarm Setting an alarm for the Wireless Phone Jack will allow the Alarm to seize the associated phone line in case of an emergency 4 3 HANDSET PAGING You can page t...

Страница 66: ...HANDSET PAGING...

Страница 67: ...verizon com os 2016 Verizon All Rights Reserved 5 0 5 1 Accessing My Network Settings Using My Network Settings CONFIGURING MY NETWORK SETTINGS 05...

Страница 68: ...You can con gure the basic network settings for your Fios Router s network ACCESSING MY NETWORK SETTINGS...

Страница 69: ...ffect the operation of your Fios Router and your local network 5 0 ACCESSING MY NETWORK SETTINGS My Network allows you to view and manage your network connections and devices You can block websites an...

Страница 70: ...services such as receiving email or downloading les from FTP sites Block Internet services by locating the device then clicking Block Internet Services The Access Control page displays For additional...

Страница 71: ...k Connection Lease Type Port Forwarding Services as well as the Ping Test option You can also click the device s icon in the Main page to display the Device Information page Rename this Device To chan...

Страница 72: ...Accessing Network Connections Network Home Office Connection Ethernet Connection Wireless Access Point Connection Broadband Ethernet Fiber Connection 6 0 6 1 6 2 6 3 6 4 USING NETWORK CONNECTIONS 06...

Страница 73: ...ETWORK CONNECTIONS Your Fios Router supports various local area network LAN and wide area network WAN or Internet connections using Ethernet or ber optical cables You can con gure aspects of the netwo...

Страница 74: ...ration of your Fios Router and your local network 6 0 ACCESSING NETWORK CONNECTIONS You can access your network connections and view the connections by connection type To access the network connection...

Страница 75: ...ng sections detail the types of network connections that you can view 6 1 NETWORK HOME OFFICE CONNECTION You can view the properties of your local network This connection is used to combine several ne...

Страница 76: ...rmerly underlying devices connected to it will not be able to obtain a new DHCP address from that Fios Router network interface To view the connection 1 On the Network Connections page click the Netwo...

Страница 77: ...ork connection enter the new network name in the Name eld 3 Click Apply to save the changes CONFIGURING THE HOME OFFICE NETWORK To con gure the network connection 1 In the Network Home Office Properti...

Страница 78: ...i es the largest packet size permitted for Internet transmissions Automatic sets the MTU at 1500 Automatic by DHCP sets the MTU according to the DHCP connection Manual allows you to manually set the M...

Страница 79: ...ion of your Fios Router and your local network Verify the following information Status displays the connection status of a speci c network connection Action contains an Edit hyperlink that when clicke...

Страница 80: ...sabled and DHCP Server To set up the Fios Router s network bridge to function as a DHCP server 1 In the IP Address Distribution section select the DHCP server Once enabled the DHCP server provides aut...

Страница 81: ...t of time a network device is allowed to connect to the Fios Router with its currently issued dynamic IP address 4 Click Apply to save changes ROUTING You can con gure your Fios Router to use static o...

Страница 82: ...anges click Apply 6 2 ETHERNET CONNECTION You can view the properties of your Ethernet LAN connection using an Ethernet cable inserted into one of your Fios Router s Ethernet LAN ports To view the con...

Страница 83: ...rved 06 USING NETWORK CONNECTIONS 2 Next to access the Ethernet Properties page click the Ethernet link listed under the Underlying Device section 3 To rename the network connection enter the new name...

Страница 84: ...CTION 6 2a CONFIGURING THE ETHERNET FIBER BROADBAND CONNECTION To con gure the connection 1 In the Ethernet Properties page click Settings The con guration page displays 2 Con gure the following setti...

Страница 85: ...permitted for Internet transmissions Automatic sets the MTU Maximum Transmission Unit at 1500 Automatic by DHCP sets the MTU according to the DHCP connection Manual allows you to manually set the MTU...

Страница 86: ...WIRELESS ACCESS POINT CONNECTION To view the connection 1 In the Network Connections page click Advanced 2 Click 5 GHz Wireless Access Point 1 or 2 4 GHz Wireless Access Point 2...

Страница 87: ...016 Verizon All Rights Reserved 06 USING NETWORK CONNECTIONS 3 To disable the connection click Disable 4 To rename the connection enter a name in the Name eld 5 Click Apply to save the changes 6 Reboo...

Страница 88: ...int Properties page click Settings The con guration page displays 2 Verify the following information Status displays the connection status of the network Network displays the type of network connectio...

Страница 89: ...anual allows you to manually set the MTU 3 Click Apply to save changes 6 4 BROADBAND ETHERNET FIBER CONNECTION A Broadband Ethernet connection connects computers to your Fios Router using Ethernet cab...

Страница 90: ...BROADBAND ETHERNET FIBER CONNECTION 2 To rename the network connection enter the new name in the Name eld 3 Click Apply to save changes...

Страница 91: ...All Rights Reserved 06 USING NETWORK CONNECTIONS 6 4a CONFIGURING THE ETHERNET FIBER CONNECTION To con gure the connection 1 In the Broadband Connection Ethernet Fiber Properties page click Settings...

Страница 92: ...used for the network MTU speci es the largest packet size permitted for Internet transmissions INTERNET PROTOCOL 1 In the Internet Protocol section specify one of the following No IP Address the conn...

Страница 93: ...G NETWORK CONNECTIONS Use the Following IP Address the network connection uses a permanent or static IP address then the IP address and subnet mask address 2 To override the subnet mask select the Ove...

Страница 94: ...Firewall Access Control Port Forwarding Port Triggering DMZ Host Remote Administration Static NAT Security Log 7 0 7 1 7 2 7 3 7 4 7 5 7 6 7 7 CONFIGURING SECURITY SETTINGS 07...

Страница 95: ...Fios Router s security suite includes comprehensive and robust security services such as stateful packet inspection rewall security user authentication protocols and password protection mechanisms Th...

Страница 96: ...nternet Gaming Remote Administration enable remote con guration of your Fios Router from any Internet accessible computer Static NAT allow multiple static NAT IP addresses to be designated to devices...

Страница 97: ...e accessible from the local network and types of services in the local network that are accessible from the Internet Each request for a service that the rewall receives is checked against the rewall r...

Страница 98: ...table shows request access for each security level Security Level Internet Requests Incoming Traffic Local Network Requests Outgoing Traffic Maximum Blocked Limited Typical Blocked Unrestricted Minim...

Страница 99: ...All Rights Reserved 07 CONFIGURING SECURITY SETTINGS 7 0b SPECIFYING GENERAL SETTINGS FOR IPV4 OR IPV6 To set your rewall con guration 1 From the Firewall General settings page click on desired IPv6 o...

Страница 100: ...c services on the Internet For example you could block one computer from accessing the Internet then block a second computer from transferring les using FTP as well as prohibit the computer from recei...

Страница 101: ...100 verizon com os 2016 Verizon All Rights Reserved 07 CONFIGURING SECURITY SETTINGS 2 To block a service click Add The Add Access Control Rule page displays...

Страница 102: ...ways or User De ned and click Add to create the schedule 6 Click Apply to save changes The Access Control page displays a summary of the new access control rule 7 1b DISABLE ACCESS CONTROL You can dis...

Страница 103: ...lled manner For example enabling applications such as gaming and voice to work from the local network as well as allowing Internet access to servers within the local network To create port forwarding...

Страница 104: ...lication to Forward drop down 4 Click Add The rule displays in the Applied Rules section 5 Click Apply to save changes 7 2a ADVANCED PORT FORWARDING RULES You can con gure advanced port forwarding rul...

Страница 105: ...as dynamic port forwarding By setting port triggering rules inbound traffic arrives at a speci c network host using ports that are different than those used for outbound traffic The outbound traffic...

Страница 106: ...host generated traffic to UDP port 2222 This results in your Fios Router accepting the inbound traffic from the gaming server and sending it back to the network host which originated the outgoing tra...

Страница 107: ...en con gure its inbound and outbound trigger ports Click Apply to save User De ned changes The Port Triggering page displays 4 Click Apply again to save all changes 7 4 DMZ HOST DMZ Host allows a sing...

Страница 108: ...e protection of the rewall If it is compromised it can also be used to attack other devices on your primary network Follow these steps to designate a device on your primary network as a DMZ Host 1 Fro...

Страница 109: ...stration access may be used to modify or disable rewall settings Local IP addresses and other settings can also be changed making it difficult or impossible to access your Fios Router from the local n...

Страница 110: ...AND STATIC NAT To enable remote administration 1 Select Remote Administration 2 To enable access select the check box 3 Click Apply to save changes 4 To remove access clear the check box 5 Click Apply...

Страница 111: ...l that is con gured with private IP addresses to appear to have public IP addresses to the Internet This allows an internal host such as a web server to have an unregistered private IP address and sti...

Страница 112: ...c NAT check box 6 Click Apply to save changes 7 Repeat these steps to add additional static IP addresses 7 7 SECURITY LOG You can view events that your rewall has blocked by accessing the security log...

Страница 113: ...parental controls You can modify the type of events that display in the security log This does not modify the event itself It simply changes the information that displays in the log 7 7a EVENT TYPES T...

Страница 114: ...irewall internal from the rewall internal mechanism event type is recorded and an accompanying explanation will be added Firewall rules were changed the rule set has been modi ed Firewall status chang...

Страница 115: ...been blocked because after defragmentation the packet exceeded Fragmented packet packet too big a packet has been blocked because after defragmentation the packet was too big FTP port request to 3rd p...

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