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Attention
•
Use the vacuum cleaner only when the filters and a dust bag are in place. If not, it can lead
to loss of suction power or damage to the motor.
•
Unplug the vacuum cleaner before cleaning or replacing the filters.
•
Torn filters or filters that do not fit properly can cause damage to the engine. Replace a
damaged filter by an original new one.
•
Do not clean the filters in a dishwasher.
•
Do not use a hair dryer to dry the filters.
7. FREQUENTLY ASKED QUESTIONS
Problem
Possible cause
Solution
The suction has
decreased.
The dust collector is full.
Empty the dust collector.
The filters are clogged.
Replace the motor filter for a new one
or clean the HEPA filter according to
the instructions.
The button for the suction power is not
set to max or the extra suction power
control on the handle is open.
Set the suction power to maximum
or close the control for extra suction
power on the handle of the hose.
It is hard to move the
brush over the surface.
The suction power is set too high.
Decrease the suction power or open
the extra suction power control on the
handle.
The button on the brush is set on the
wrong setting.
Make sure the brushes are retracted
on carpet.
Make sure the brushes are down on a
hard floor.
The vacuum cleaner
makes more noise.
The tube or hose is clogged.
Disconnect the tube and the hose and
empty them.
The motor filter or HEPA filter is
clogged.
Replace the motor filter.
Clean or replace the HEPA filter.
The cyclone system is clogged.
Empty the dust collector and clean
the cyclone system according to the
instructions.