background image

Messages displayed upon conducting and revoking payment 
transactions

Message on 
terminal screen

Action

Card error

Transaction cannot be conducted, follow on-screen instructions. If this error occurs 
repeatedly, please contact Verifone Baltic SIA 67251111

Reader error. 
Try again

Reading the card failed. Try again.

Card cannot be used

This card is not among the accepted cards.

No transactions found

The revocable transaction is not found in the terminal’s memory.
A transaction that has already been revoked cannot be revoked again; also, 
transactions already sent to the bank cannot be revoked.

Invalid PIN

The buyer has entered the wrong PIN

16

Messages displayed on screen

When the client enters invalid PIN

If a client enters invalid PIN three times, the card must be 
confiscated. The card may only be returned to the card 
holder after identifying them on the basis of an 
identification document. The person returning the card must 
make sure they are dealing with the correct person. The 
data of the card holder and the presented document must 
be recorded on the error code receipt printed out by the 
terminal.

Attention

!

Make sure to timely replace the receipt paper.

Use only appropriate thermal paper in the terminal’s 
printer.

Do not connect any cables when the terminal is connected 
to the mains.

Do not place the terminal in a too warm, cold or moist 
location. 

Do not place the terminal in a location where it could get 
wet or dusty.

Use a cloth dampened with alcohol to clean the surface of 
the terminal.

Use a special cleaning card to clean the terminal’s card 
reader.

In the case of a fault, do not repair the terminal yourself – 
call a technician 

67251111

In the case the chip card transaction fails and the terminal 
prompts you to use the magnetic stripe, perform the 
transaction according to the swipe card transactions 
instructions.

Keep the terminal connected to the mains to enable the 
terminal to automatically send the transactions to the 
bank to close the day. 

Содержание VX675 CTLS

Страница 1: ...1 Verifone VX675 CTLS Payment Terminal Manual...

Страница 2: ...3 Chip card transactions 4 Contactlesscardtransactions 6 Swipe card transactions 8 Response codes in the event of transaction failure 10 Transaction revocation 12 Printing out a copy of the receipt 14...

Страница 3: ...eypad features Paper roll switching button for opening plastic cover Signal receiver Service button Options Cancelling a sales transaction Correct Confirm entry Slot for magnetic card Slot for chip ca...

Страница 4: ...nt has been entered the green key must be pressed To correct the PIN the yellow key must be pressed To abort the transaction the red key must be pressed PIN OK Connecting Connected If the PIN has been...

Страница 5: ...Terminal id Time of transaction Receipt number Card type Card number four last numbers are visible Transaction type Transaction total Receipt type Authorization code Confirmation upon sucessful payme...

Страница 6: ...orrect the amount one character at a time press the yellow key To abort the transaction press the red key Reading the card Successful Remove the card Ask the customer to hold the card on the terminal...

Страница 7: ...ad see page 4 Performing a sales transaction with a chip card The first copy of the receipt remains with the vendor and the second is handed over to the buyer Name of the point of sale Address of poin...

Страница 8: ...transaction press the red key Enter card s last 4 digits 10 00 EUR Enter the last 4 digits of the customer s bank card into the terminal After entry press the green key To correct the last 4 digits o...

Страница 9: ...eceipt if it receives a positive reply code from the authorisation centre If not the transaction is not saved and the terminal will issue an error message with the reply code and further instructions...

Страница 10: ...ed 102 Possible card fraud 104 Restricted card 105 Contact customer support on 6 132 300 107 Contact customer support on 6 132 300 109 Invalid vendor Contact customer support on 6 132 300 110 Wrong am...

Страница 11: ...Payment terminal VeriFone VX675 Verbal explanation of the code 9xx If the terminal prints a code starting with number 9 there s a system error preventing performance of the transaction Contact custom...

Страница 12: ...tomer s bank card into the PIN keypad s chip reader If the sales transaction was performed using a magnetic card Swipe the customer s bank card through the card reader If the sales transaction was per...

Страница 13: ...l amount until transactions are sent to the bank by default the terminal sends transactions to the bank once a day In the event the terminal displays the message TRANSACTION NOT FOUND it means that tr...

Страница 14: ...py of the last transaction WhenTransaction confirmed the key is pressed you can print out other copies Enter the appropriate receipt number as necessary To print receipts press the green key Transacti...

Страница 15: ...g a day can be sent to the bank either automatically or manually Automatic sending is started at the time configured for the terminal If automatic transfer fails Transfer the transactions manually or...

Страница 16: ...on document The person returning the card must make sure they are dealing with the correct person The data of the card holder and the presented document must be recorded on the error code receipt prin...

Страница 17: ...s etc can affect the characteristics of the paper Do not place a paper roll with wrinkled wet or damaged paper in the printer 1 2 3 4 First press the key on the side of the terminal to open the paper...

Отзывы: