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K250 I

NSTALLATION

 G

UIDE

5

P

REFACE

This guide is the primary source of information for setting up and installing 
the K250 kiosk.

Audience

This guide describes the unit’s features and provides basic information on 
installing and configuring the variants of the K250 kiosk.

Organization

This guide is organized as follows:

Chapter 1

,

 

Device Overview

. Provides an overview of the K250 kiosk.

Chapter 2

,

 

Specifications

. Discusses the power requirements and dimensions of 

the kiosk.

Chapter 3

,

 

Setup

Explains setup and installation of the kiosk, selecting a location 

and establishing connections.

Chapter 4

,

 

Maintenance and Cleaning

. Explains the maintenance of the kiosk.

Chapter 5

,

 

Verifone Service and Support

. Provides information on contacting your 

Verifone service provider to order accessories or documentation from Verifone.

Chapter 6

Troubleshooting Guidelines

. Provides troubleshooting guidelines 

should you encounter a problem with unit installation and configuration.

Appendix A

K250 Caution and Warning Messages

. Shows the UL/cUL Listin

compliant translations of all Warning and Caution messages in this installation 
guide. 

Related

Documentation

To learn more about the K250, refer to the following set of documents and their 
associated Verifone Part Numbers (VPNs).

K250 Certifications and Regulations 

VPN DOC500-007-EN

K250 Quick Installation Guide

VPN DOC500-008-EN

Содержание K250 Extended

Страница 1: ...Verifone Part Number DOC500 006 EN A Revision A K250 Installation Guide...

Страница 2: ...ore placing the software into productive use This document including without limitation the examples and software programs is supplied As Is Verifone Inc 1 800 Verifone www verifone com Verifone Part...

Страница 3: ...structions 13 Inside the Shipping Carton 15 Installing the K250 Kiosk 16 Stability 16 Field Wiring 16 Disconnect Device 17 Circuit Protection 17 Floor Mounting 17 Opening the K250 Extended Kiosk 18 Op...

Страница 4: ...CONTENTS 4 K250 INSTALLATION GUIDE Documentation 30 CHAPTER 6 Troubleshooting Guidelines Peripheral Device Does Not Work 31 APPENDIX A Caution and Warning Messages K250 Caution and Warning Messages 33...

Страница 5: ...ons Chapter 4 Maintenance and Cleaning Explains the maintenance of the kiosk Chapter 5 Verifone Service and Support Provides information on contacting your Verifone service provider to order accessori...

Страница 6: ...terms that are cross referenced See Conventions and Acronyms The pencil icon is used to highlight important information If exchanging cables use a Verifone approved cable The caution symbol indicates...

Страница 7: ...ily installed on existing countertops and takes a minimal amount of counter width It is apt for Food Self Ordering Airport or Transportation Self Service Hospitality Check In and Retail Figure 1 K250...

Страница 8: ...DEVICE OVERVIEW Features and Benefits 8 K250 INSTALLATION GUIDE THIS PAGE IS INTENTIONALLY LEFT BLANK...

Страница 9: ...isplay 21 5 High Definition Capacitive Touchscreen PCAP 388 62mm L x 261 62mm W x 706 12mm H Input Power 120 240V AC 50 60 Hz Current Rating 2A Accessibility Storm Interface AudioNav Keypad ADA compli...

Страница 10: ...iosk to ensure both access if applicable doors have space for free range of motion without obstructions The main door will open 90 from the open to close position K250 Slim Specifications Payment Veri...

Страница 11: ...SPECIFICATIONS K250 Specifications K250 INSTALLATION GUIDE 11 K250 Pedestal Specifications...

Страница 12: ...SPECIFICATIONS K250 Specifications 12 K250 INSTALLATION GUIDE THIS PAGE IS INTENTIONALLY LEFT BLANK...

Страница 13: ...ensure that all access doors and panels are accessible and have enough room to fully open or remove Ensure that users can comfortably walk up to and use the kiosk without obstructions 2 Do not install...

Страница 14: ...ded to periodically inspect the product and its fixing points to ensure that safety is maintained Field Wiring Use only a three wire grounded NEMA outlet in accordance with the National Electrical Cod...

Страница 15: ...the shipping tracking number and other information located on the product order paperwork 3 Remove and inspect the contents of the shipping carton The device ships in multiple configurations The carto...

Страница 16: ...TY 4 Anchor Bolt Installation Tools Lag Bolts Stability Verifone recommends that the unit must be securely bolted to the table floor as in accordance with the kiosk mounting instructions contained wit...

Страница 17: ...IDE 17 Disconnect Device A readily accessible disconnect device shall be incorporated into the building installation wiring Circuit Protection 1 Circuit Type Branch Circuit Protection 2 Input Voltage...

Страница 18: ...E Opening the K250 Extended Kiosk 1 To open the rear access door use the handle and then open the printer door 2 Once the printer door is open unlock the top portion of the door using the provided key...

Страница 19: ...wer strip and USB from the USB hub Opening K250 Slim Kiosk 1 To open the rear access door insert the supplied key into the door release lock and fully rotate until the rear door is unlocked 2 Once unl...

Страница 20: ...need to be turned back 1 Open rear kiosk door See OPENING KIOSK on pages 11 12 2 Turn on PC by pushing the button on front NOTE PC should be oriented with the exhaust on the fan side see below WARNING...

Страница 21: ...surface of a countertop or table to ensure structural stability 1 After the kiosk has been moved to the desired location open the main kiosk door See OPENING KIOSK on pages 11 12 2 Use the kiosk base...

Страница 22: ...loor mounting 1 Anchor bolts provided are intended for concrete Concrete flooring must meet commercial building standards Verify for your local State building code 2 Mark the floor to correspond with...

Страница 23: ...in various ways for increased use of the built in swivel feature Fully Rotational 1 Rotate kiosk to allow anchor bolts to be installed 2 Install QTY 4 anchor bolts 3 Loosen QTY 2 thumb screws Semi Rot...

Страница 24: ...EC port inside of the kiosk see below Plug the other side of the NEMA cable into a local power outlet 3 There will be a power strip inside the kiosk that needs to be turned on 4 An ethernet cable need...

Страница 25: ...inter Paper K250 Extended Kiosk K250 INSTALLATION GUIDE 25 Replacing Printer Paper K250 Extended Kiosk 1 Open the component door See Step 1 OPENING KIOSK 2 Press the release button on the printer and...

Страница 26: ...SETUP Replacing Printer Paper K250 Extended Kiosk 26 K250 INSTALLATION GUIDE THIS PAGE IS INTENTIONALLY LEFT BLANK...

Страница 27: ...rong detergents to clean the device Use a wet soapy cloth to clean the device surfaces These suggestions apply equally to your contactless device or any of its attachments or accessories If your devic...

Страница 28: ...MAINTENANCE AND CLEANING Additional Safety Information 28 K250 INSTALLATION GUIDE THIS PAGE IS INTENTIONALLY LEFT BLANK...

Страница 29: ...he following information from the printed labels at the back of each K250 to be returned Product ID including the model and part number For example K250 and M500 XXX XXX XXX Serial number S N nnn nnn...

Страница 30: ...to trace the shipment Model s returned model numbers are located on the Verifone label at the back of the K250 Accessories and Documentation Verifone produces the following accessories and documentat...

Страница 31: ...d connection to the peripheral device Check for proper grounding connections Check that the device connected to the proper port has power and is functioning properly If possible perform a self test on...

Страница 32: ...TROUBLESHOOTING GUIDELINES Peripheral Device Does Not Work 32 K250 INSTALLATION GUIDE THIS PAGE IS INTENTIONALLY LEFT BLANK...

Страница 33: ...rvice provider immediately Ne pas utiliser un appareil qui a t endommag Si une tiquette ou d un composant semble endommag se il vous pla t aviser la compagnie de navigation et votre fournisseur de ser...

Страница 34: ...s base de c tone ils peuvent d t riorer les pi ces en plastique ou en caoutchouc Caution Troubleshooting page 29 Using an incorrectly rated power supply can damage the unit or cause it to malfunction...

Страница 35: ...CAUTION AND WARNING MESSAGES K250 Caution and Warning Messages K250 INSTALLATION GUIDE 35 THIS PAGE IS INTENTIONALLY LEFT BLANK...

Страница 36: ...CAUTION AND WARNING MESSAGES K250 Caution and Warning Messages 36 K250 INSTALLATION GUIDE...

Страница 37: ...K250 Installation Guide Verifone Part Number DOC500 006 EN A Revision A Verifone Inc 1 800 Verifone www verifone com...

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