VeriFone DUET Vx810, Справочное руководство

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V X 810 R
EFERENCE
G
UIDE
141
C
HAPTER
10
Troubleshooting Guidelines
The troubleshooting guidelines provided in the following section are included to
assist you to successfully install and configure your V
x
810 device. If you have
problems operating your V
x
810 device, please read through these troubleshooting
examples.
If the problem persists even after performing the outlined guidelines or if the
problem is not described below, contact your local VeriFone representative for
assistance. Typical examples of malfunction you may encounter while operating
your V
x
810 device and steps you can take to resolve them are listed.
Display Does
Not Show
Correct/
Readable Info
When the V
x
810’s display screen does not show correct or clearly readable
information:
•
Remove and reapply power to the device.
•
If the problem persists, contact your local VeriFone service provider.
Blank Display
When the V
x
810’s display screen does not show any information:
•
Check the device’s power connection.
•
Remove and reapply power to the device.
•
If the problem persists, contact your local VeriFone service provider.
NOTE
The V
x
810 device comes equipped with tamper-evident labels. The V
x
810
contains no user serviceable parts. Do not, under any circumstance, attempt to
disassemble the device. Perform only those adjustments or repairs specified in
this guide. For all other services, contact your local VeriFone service provider.
Service conducted by parties other than authorized VeriFone representatives
may void warranty.
CAUTION
Use only a VeriFone-supplied power pack. Using an incorrectly rated power
supply may damage the device or cause it not to work as specified. Before
troubleshooting, ensure that the power supply matches the requirements
specified at the bottom of the device. (See
Chapter 7 , for detailed power supply
specifications.) Obtain the appropriately rated power supply before continuing
with troubleshooting.